25
EN-GB
English
Sound Issues
There is a picture but sound quality is poor:
Note
•
If no audio signal is detected, the TV
automatically switches the audio output off - this
does not indicate malfunction.
•
Check that all cables are properly
connected.
•
Check that the volume is not set to 0.
•
Check that the sound is not muted.
There is a picture but sound quality is poor:
•
Check that the sound settings are correctly
set.
There is a picture but sound comes from one
speaker only:
•
Verify that sound balance is set to the
centre.
There is a picture in the TV channel, but the
sound is noisy
•
Check that the sound system setting of the
channel settings is correctly set.
HDMI Connection Issues
There are problems with HDMI devices:
•
Please note that HDCP (High-bandwidth
Digital Content Protection) support can
delay the time taken for a TV to display
content from a HDMI device.
•
If the TV does not recognise the HDMI
device and no picture is displayed, please try
switching the signal source from one device
to another and back again.
•
If there are intermittent sound disruptions,
please check that output settings from the
HDMI device are correct.
Computer Connection Issues
The computer display on the TV is not stable:
•
Check that your PC uses the supported
resolution and refresh rate.
•
Set the TV picture format to unscaled.
Contact Us
If you cannot resolve your problem, please refer
to the FAQs for this TV at www.philips.com/
support.
If the problem remains unresolved, please
contact the local Philips Customer Service
Centre.
Warning
•
Do not attempt to repair the TV yourself. This
may cause severe injury, irreparable damage to
your TV or void your warranty.
Note
•
Please make a note of your TV model and serial
number before you contact Philips Customer
Service Centre. These numbers are printed on
the back of the TV and on the packaging.
Summary of Contents for 24PFD4501/30
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