Service Modes, Error Codes, and Fault Finding
5.
How to Exit the Factory mode
Use one of the following methods:
•
Select EXIT_FACTORY from the menu and press the “OK”
button.
Note: When the TV is switched “off” by a power interrupt, or
normal switch to “stand-by” while in the factory mode, the TV
will show up in “normal operation mode” as soon as the power
is supplied again. The error buffer will not be cleared.
5.1.4
Customer Service Mode (CSM)
Purpose
The Customer Service Mode shows error codes and
information on the TVs operation settings.The call centre can
instruct the customer (by telephone) to enter CSM in order to
identify the status of the set.This helps the call centre to
diagnose problems and failures in the TV set before making a
service call.
The CSM is a read-only mode; therefore, modifications are not
possible in this mode.
Specifications
•
Ignore “Service unfriendly modes”.
•
Line number for every
line (to make CSM language independent).
•
Set the screen mode to full
screen (all contents on screen is visible).
•
After leaving the Customer Service Mode, the original
settings are restored.
•
Possibility to use “CH+” or “CH-” for channel surfing, or
enter the specific channel number on the RC.
How to Activate CSM
To activate CSM, press the following key sequence on a
standard remote control transmitter: “123654” (do not allow the
display to time out between entries while keying the sequence).
17
ORT_MODE
off
ORT mode
18
AGEING MODE
off
Use this for aging a new LCD panel
19
AUD_LIMITE_MODE
1
Three modes,0: off, 1: adaptive mode, 2: fixed mode
20
AUD_THRESHOLD_BYTE1
100
Limit threshold
21
AUD_THRESHOLD_BYTE2
200
Limit threshold
22
AUD_THRESHOLD_BYTE3
100
Limit threshold
23
AUD_GAIN_LINEIN
0
Line-in audio gain
24
AUD_GAIN_HDMI
-10
HDMI audio gain
25
AUD_GAIN_ATV
0
Analogue TV audio gain
26
AUD_GAIN_DTV
0
Digital TV audio gain
27
AUD_GAIN_USB
0
USB audio gain
28
AUD_GAIN_BT
0
29
TUNER_ID
0
Displays and changes the Tuner ID with the left and right cursor. Not to be changed when the
tuner is replaced with the correct service part.
30
CIPLUS QUERY
Press OK
Shows the Validity of the CI+ key and the supplier information
31
CIPLUS UPDATE
Press OK
Used to enter a new CI+ code into the NVM. This can only be used when no CI+ code exists in
the NVM
32
CI Key Type Selection
ProductKey
CI Key Type Selection
33
AQ_TABLE_INDEX
16
Audio Quality index
34
EDID UPDATE
Press OK
Used to enter a new EDID codes into the NVM
35
LVDS SSC Ratio
5%
LVDS SSC ratio
36
LVDS SSC Freq
30KHz
LVDS SSC frequency
37
DDR SSC Ratio
2%
DDR SSC ratio
38
DDR SSC Freq
30KHz
DDR SSC frequency
39
Panel H.Flip
off
Flip panel
40
Panel V.Flip
off
Flip panel
41
Panel ABSwap
on
ABSwap panel
42
Watchdog
5sec
Watchdog
43
Backlight PWM freq.(Hz)
150
Backlight PWM frequency
44
Backlight PWM Limit
20
Backlight PWM Limit
45
VGA_TxRx_Mode
off
VGA_TxRx_Mode
46
LVDS Driving
2
LVDS Driving
47
LVDS Format
VESA 8bit
LVDS Format
48
Ziggo Aging
Press OK
Ziggo Aging
49
SPDIF
On
Enable/Disable SPDIF source
50
Standard PWM Gain
100
Standard PWM Gain
51
ECO PWM Gain
100
ECO PWM Gain
52
VGA port
on
Enable/Disable VGA port
53
Zero Detect Enable
on
Zero Detect Enable
54
Copy PQ table to TV
Press OK
Copy PQ table to TV
55
Copy AQ table to TV
Press OK
Copy AQ table to TV
56
Headphone
on
Enable/Disable Headphone source
57
EnhancedH/88
on
EnhancedH/88
58
Joysticker Enable
Off
Joysticker Enable
59
Ambilight Enable
Off
Ambilight Enable
60
Lounge Light Enable
Off
Lounge Light Enable
61
FRC F/W Upgrade
Press OK
FRC F/W Upgrade
62
Satellite Tuner Slave Address
0xC6
TUNER Address
63
912_SSC_LVDS_PERCENT
0
Percent of 912_SSC_LVDS
64
912_SSC_LVDS_FREQ
0
912_SSC_LVDS_FREQ
65
912_LVDS_DRIVING
0
912_LVDS_DRIVING
66
912_LVDS_FORMAT
JEDIA 8bit
The format for 912_LVDS
67
EXIF_FACTORY
Press OK
Exits the Factory mode
Item
Item value
Default value
Description
24"
