1. For units installed beyond municipal limits of the jurisdiction of company's
Authorized Service Centre, it is responsibility of the purchaser to contact the nearest authorized service center and bring the unit to the authorized service at its own cost and risk.
All expense incurred in collecting the units or parts thereof from the
company's authorized service center
, as well as expenses incurred with deputing of service personnel/technician toward conveyance and other incidentals etc. will be borne by the customer
. Charges for transportation and handling may vary from location to location. Customer is advised to verify before. In case the
customer desires to bring the unit on its own to the
Authorized Service Centre, the same shall be at its own risks & consequences.
The concerned authorized service center will advise the customer whether the repairs are to be done at site or at the authorized service center
.
2. In case of repairs or replacement of any part/s of the unit, this warranty will thereafter continue and remain in force only for the unexpired period of the warranty
. Manufacturer may replace parts with refurbished ones. Replacement of parts would be purely at the discretion of Manufacturer alone. In case the replacement
of the entire unit is being made (subject to the sole discretion of Manufacturer), the same model shall be replaced and in the event such model has been discontinued, it shall be replaced with the equivalent model as deemed by Manufacturer
. Equivalent model could be on the basis of features or price. When price-wise
features may vary
. In case MRP
of new model is higher than MRP
of old model, dif
ference between MRP
of new model & old model will be paid by customer
.
The replaced set may be refurbished one and will be without accessories and standard packing.
Accessories of original product should be used with replaced
product.
The warranty on replacement model shall remain in force only for the unexpired period of the warranty based on original purchase. Where a replacement is provided, the product or part replaced becomes the property of Manufacturer
.
3. Manufacturer reserves the right for not repairing the product in case of breach of the above conditions.
4.
The company shall not deemed to be in default for any delay in repairing due to non-availability of spares, restriction/regulation of government, public movement, war performance or any unavoidable situation or force majeure etc.
5.
In case of any unpredicted situation and spares not being available, Manufacturer's prevailing depreciation policy (subject to the sole discretion of Manufacturer & could be change without prior notice) will be applied on the product as a solution.
6.
The unit shall be operated at input voltage and frequency as per the user manual.
Any failure due to voltage / fluctuation beyond specified tolerance will not be covered under warranty
.
7.
W
arranty does not cover repair of any external accessories supplied by Dealer/Manufacturer as promotional scheme irrespective whether the same is manufactured by Manufacturer or some other manufacturer
, installation & configuration of drivers, network & hardware optimizations, cabling or connection.
8.
W
arranty does not cover Damage caused by transportation and handling, including scratches, dents, chips, and/or other damage to the finish of your product, unless such damage results from defect in materials or workmanship and is reported within fifteen (15) days of purchase (Customer care no.
39 40 40 40
Prefix
the
STD
Code
of the state capital) )
9.
W
arranty does not cover any defects, damage, malfunction or failure resulting from alterations, accident, misuse, abuse (viz , spurious/fake accessories, scratches on screen, forcible attachment into USB port resulting in damage of pins, using liquids or non-recommended cleaners on screen or CD- Rom lenses etc.)
fire, liquid spillage, miss-adjustment of controls, use on an incorrect voltage, power surges and dips, thunderstorm activity
, acts of God, voltage supply problems, tampering or unauthorized repairs by any persons, use of defective or incompatible accessories, the operation of a computer virus of any kind, exposure to
abnormally corrosive conditions, improper installation, repair or maintenance or entry by any insect, vermin or foreign object in the Product. Improper repair includes use of parts not approved or specified by Manufacturer.
10. W
arranty doesn't cover any compatibility and connectivity issue.
11. Bright dots / Dark dots hereinafter referred as Pixels within the permissible limit shall not be treated as defect and will not be covered under warranty
.
The range of permissible limit of Pixels anywhere on the screen is between 4 to 12 dots counted separately for Bright & Dark dots each depending upon the screen
resolution of the respective product.
12.
Customer has to remove all third parties software, hardware and parts prior to product service. Manufacturer will not be held responsible for damage or loss to these items.
13.
W
arranty doesn't cover product issues due to deficient signal reception or set up adjustments.
14.
W
arranty doesn't cover 'Image Sticking' or 'Image Retention' caused by displaying fixed image or same pattern for a long time. Refer to “Recommendation of operation time & condition” for optimized operation in owner manual.
15.
If any extended warranty is applicable on this unit, service charges and parts will be covered as per the
T
erms & conditions of the extended warranty of
fer
. In case of repairs or replacement of any part/s of the unit, this warranty will thereafter continue and remain in force only for the unexpired period of the extended
warranty
. Manufacturer may replace parts with refurbished ones. Replacement of parts would be purely at the discretion of Manufacturer alone. In case the replacement of the entire unit is being made (subject to the sole discretion of Manufacturer), the same model shall be replaced and in the event such model has
been discontinued, it shall be replaced with the equivalent model as deemed by Manufacturer
. Equivalent model could be on the basis of features or price. When price-wise features may vary
. In case MRP
of new model is higher than MRP
of old model, dif
ference between MRP
of new model & old model will be paid
by customer
.
The replaced set may be refurbished one and will be without accessories and standard packing.
Accessories of original product should be used with replaced product.
The warranty on replacement model shall remain in force only for the unexpired period of the extended warranty based on original
purchase. Where a replacement is provided, the product or part replaced becomes the property of Manufacturer
.
16.
Extended warranty coverage is as per provided scheme.
W
arranty
T
erms & Conditions
EN 23
