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25

Help and Support

25.1

Register your TV

Register your TV and enjoy a range of benefits
including full support (including downloads),
privileged access to information about new products,
exclusive offers and discounts, the chance to win
prizes and even participate in special surveys about
new releases.

Go to 

www.philips.com/welcome

 

25.2

Using Help

This TV offers help on screen 

 .

Open Help

 

 

Press the 

 key (blue) to open Help immediately.

Help will open on the chapter that is most relevant to
what you are doing or what is selected on TV. To look
up topics alphabetically, press the colour
key 

 Keywords

.

To read the Help as a book, select 

Book

.

You can also open 

 Help

 in the Home menu or

TV menu.

Before you execute the Help instructions, close Help.
To close Help, press the colour key 

 Close

.

For some activities, like Text (Teletext), the colour
keys have specific functions and cannot open Help.

TV Help on your tablet, smartphone or computer

 

 

To carry out extended sequences of instructions more
easily, you can download the TV Help in PDF format
to read on your smartphone, tablet or
computer. Alternatively, you can print the relevant
Help page from your computer.
To download the Help (user manual) go
to 

www.philips.com/support

 

  (TV menu)  > 

  Help

You can use more Help functions to diagnose and get
more information about your TV.

• 

How to  -  You can see instructions on how to

install channels, sort channels, update TV software,
connect external devices and use Smart functions on
your TV.

• 

Check the TV

 - You can check if the picture, sound,

Ambilight are working fine.

• 

Check the network

 - Check the network

connection.
• 

Update software

 - Check available software

updates.
• 

User manual

 - Read the user manual for TV

information.
• 

Troubleshooting

 - Find a solution for frequent ask

questions. 
• 

Factory settings

 - Reset all settings to factory

settings.
• 

Reinstall TV

 - Reinstall and redo the complete TV

installation.
• 

Contact info

 - Show the telephone number or web

address for your country or region.

25.3

Troubleshooting

Switch On and Remote Control

The TV does not switch on

 

• Disconnect the power cable from the power outlet.
Wait for one minute then reconnect it.
• Make sure that the power cable is securely
connected.

Creaking sound at startup or switch off

 

 

When you are switching the TV on, off or to standby,
you hear a creaking sound from the TV chassis. The
creaking sound is due to the normal expansion and
contraction of the TV as it cools and warms up. This
does not affect performance.

TV does not respond to the remote control

 

 

The TV requires some time to start up. During this
time, the TV does not respond to the remote control
or TV controls. This is normal behaviour.
If the TV continues to be unresponsive to the remote
control, you can check if the remote control is working
by means of a mobile phone camera. Put the phone
in camera mode and point the remote control to the
camera lens. If you press any key on the remote
control and you notice the infra red LED flicker
through the camera, the remote control is working.
The TV needs to be checked.
If you do not notice the flickering, the remote control
might be broken or its batteries are low.
This method of checking the remote control is not
possible with remote controls which are wirelessly
paired with the TV.

The TV goes back to standby after showing the

Philips startup screen

 

 

When the TV is in standby, a Philips startup screen is
displayed, then the TV returns to standby mode. This
is normal behaviour. When the TV is disconnected
and reconnected to the power supply, the startup
screen is displayed at the next startup. To switch on

79

Summary of Contents for 49PUS8303

Page 1: ...Register your product and get support at 8303 series www philips com welcome User Manual 49PUS8303 55PUS8303 65PUS8303 75PUS8303 ...

Page 2: ...ry 37 8 4 Start or Stop an App 37 8 5 Lock Apps 37 8 6 Manage Apps 39 8 7 Storage 39 9 Internet 40 9 1 Start Internet 40 9 2 Options on Internet 40 10 TV Menu 41 10 1 About TV Menu 41 10 2 Open TV Menu 41 11 Sources 42 11 1 Switch to a device 42 11 2 Options for a TV Input 42 11 3 Device Name and Type 42 11 4 Rescan Connections 42 12 Networks 44 12 1 Network 44 12 2 Bluetooth 44 13 Settings 45 13 ...

Page 3: ... 24 7 Connectivity 78 24 8 Sound 78 24 9 Multimedia 78 25 Help and Support 79 25 1 Register your TV 79 25 2 Using Help 79 25 3 Troubleshooting 79 25 4 Online Help 81 25 5 Support and Repair 81 26 Safety and Care 82 26 1 Safety 82 26 2 Screen Care 83 27 Terms of Use 84 27 1 Terms of Use TV 84 27 2 Terms of Use Smart TV 84 27 3 Terms of Use Philips App Gallery 84 28 Copyrights 85 28 1 MHL 85 28 2 Ul...

Page 4: ...d bushes of the TV Caution Wall mounting the TV requires special skills and should only be performed by qualified personnel The TV wall mounting should meet safety standards according to the TVs weight Also read the safety precautions before positioning the TV TP Vision Europe B V bears no responsibility for improper mounting or any mounting that results in accident or injury 1 3 Tips on Placement...

Page 5: ...rt the antenna plug firmly into the Antenna socket at the back of the TV You can connect your own antenna or an antenna signal from an antenna distribution system Use an IEC Coax 75 Ohm RF antenna connector Use this antenna connection for DVB T and DVB C input signals 5 ...

Page 6: ...d Rental Videos or Online TV Catch Up TV If available 8 VOICE To start speaking your voice search Middle 1 TV Menu To open the TV Menu with typical TV functions 2 SOURCES To open or close the Sources menu 3 INFO To open or close programme info 4 BACK To switch back to the previous channel you selected To return to previous menu 5 Colour keys Direct selection of options 6 EXIT To switch back to wat...

Page 7: ...oes not launch the voice search field when press VOICE pairing was unsuccessful 4 It is advisable to wait until the set has fully started up and launched all background processes before pairing mode is entered as the toast message containing further instructions may appear too late thereby negatively impacting the pairing procedure Pairing or pairing again If the pairing with the remote control wa...

Page 8: ...ot react on a key press on the remote control the batteries might be empty To replace the batteries open the battery compartment on the keyboard side of the remote control 1 Use a small coin or other small blunt object and press the rectangular shaped release button to open the battery lid 2 Replace the old batteries with 2 type AA LR6 1 5V batteries Make sure the and the ends of the batteries lin...

Page 9: ...ittle energy To switch off the TV completely disconnect the power plug When disconnecting the power plug always pull the power plug never the cord Ensure that you have full access to the power plug power cord and outlet socket at all times 3 2 Keys on TV If you lost the remote control or its batteries are empty you can still do some basic TV operations To open the basic menu 1 With the TV switched...

Page 10: ...elect the list name at the top of the channel list and press OK to open the list menu Search for a Channel You can search for a channel to find it in a long list of channels The TV can search for a channel within one of the 2 main channel lists the Antenna or Cable channel list To search for a channel 1 Press 2 Press OK to open the current channel list 3 Press OPTIONS 4 Select Select Channel List ...

Page 11: ...he menu If you lock or unlock channels in a channel list you only have to enter the PIN code just once until you close the channel list For more information in Help press the colour key Keywords and look up Child Lock for more information Parental Rating To prevent children from watching a programme not suitable for their age you can set an age rating Digital channels can have their programmes age...

Page 12: ... subtitle languages are available you can select another subtitle language if available If no subtitle languages are available you cannot select this option To select a subtitle language when none of your preferred languages are available 1 Press OPTIONS 2 Select Subtitle Language and select one of the languages as subtitles temporarily Audio Language Preferred Audio Language A digital broadcast c...

Page 13: ...he BACK key 4 4 Favourite Channels About Favourite Channels In a favourite channel list you can collect the channels you like You can create 4 different lists of favourite channels for easy channel zapping You can name each Favourites List individually Only in a Favourites List you can reorder channels With a Favourites List selected press the arrows up or down to select a channel then press OK to...

Page 14: ...vourites List select the channel you want to reorder and press OK 4 With the up or down keys move the channel where you want it 5 Press OK to confirm the new location 6 You can reorder channels with the same method until you close the Favourites List with the BACK key 4 5 Text Teletext Text Pages To open Text Teletext press TEXT while you are watching TV channels To close Text press TEXT again Sel...

Page 15: ...xt languages available To set your primary and secondary Text language 1 Press select All Settings and press OK 2 Select Region and Language and press right to enter the menu 3 Select Language Primary Text or Secondary Text and press OK 4 Select your preferred Text languages 5 Press left repeatedly if necessary to close the menu Text 2 5 If available Text 2 5 offers more colours and better graphic...

Page 16: ... the arrow and colour keys the number keys and the BACK key to navigate the iTV pages You can use the Play Pause and Stop keys to watch videos within iTV pages Digital Text UK only To open Digital Text press TEXT To close press BACK Close iTV pages Most iTV pages inform you which key to use to close To force an iTV page to close switch to the next TV channel and press BACK 16 ...

Page 17: ...ers Channel Packages the TV will show the available packages for that satellite Select the package you need Some packages offer a Quick or Full install for their available channels select one or the other The TV will install the satellite channels and radio stations 10 To store the satellite setup and installed channels and radio stations select Finish Satellite Installation Settings The satellite...

Page 18: ...tuner cannot have the same user band number as another satellite tuner in the Unicable system User Band Frequency Next to the unique user band number the built in satellite receiver needs the frequency of the selected user band number These frequencies are mostly shown next to the user band number on a Unicable switchbox Manual Channel Update You can always start an channel update yourself To star...

Page 19: ...t repeatedly if necessary to close the menu Homing Transponder and LNB In some countries you can adjust the expert settings for homing transponder and each LNB Only use or change these settings when a normal installation fails If you have non standard satellite equipment you can use these settings to overrule the standard settings Some providers might give you some transponder or LNB valeus which ...

Page 20: ...r press BACK to close the menu In certain countries the Automatic channel update is done while watching TV or on any moment when the TV is in standby Manual Channel Update You can always start an channel update yourself To start a channel update manually 1 Press select All Settings and press OK 2 Select Channels Antenna Cable Installation and press OK 3 Enter your PIN code if necessary 4 Select Se...

Page 21: ...nual Network Frequency With the Network Frequency Mode set to Manual you can enter the network frequency value received from your cable operator here To enter the value use the number keys Frequency Scan Select the method of searching for channels You can select the faster Quick Scan method and use the predefined settings used by most cable operator in your country If this results in having no cha...

Page 22: ... OK The new channel number is shown briefly You can redo these steps until you have found all available analogue TV channels 5 3 Channel List Copy Introduction Channel List Copy is intended for dealers and expert users With Channel List Copy you can copy the channels installed on one TV onto another Philips TV of the same range With Channel List Copy you avoid the time consuming channel search by ...

Page 23: ...ch Finish the installation When done continue with step 2 2 Plug in the USB flash drive that holds the channel list of the other TV 3 To start the channel list upload press select All Settings and press OK 4 Select Channels Channel List Copy Copy to TV and press OK Enter your PIN code if necessary 5 The TV notifies you if the channel list is copied to the TV successfully Unplug the USB flash drive...

Page 24: ... select All Settings and press OK 4 Select Channels Satellite List Copy Copy to TV and press OK Enter your PIN code if necessary 5 The TV notifies you if the channel list is copied to the TV successfully Unplug the USB flash drive To Installed TVs Depending on whether your TV is already installed or not you must use a different method to upload a channel list To an already installed TV 1 Verify th...

Page 25: ...igh bandwidth Digital Content Protection HDCP is a copy protection signal that prevents copying content from a DVD disc or Blu ray Disc Also referred to as DRM Digital Rights Management HDMI ARC All of the HDMI connections on the TV have HDMI ARC Audio Return Channel If the device typically a Home Theatre System HTS also has the HDMI ARC connection connect it to any of the HDMI connections on this...

Page 26: ...ators in your region These programmes are scrambled by the TV operator and descrambled with a prepaid CI module Digital TV operators provide a CI module Conditional Access Module CAM and an accompanying smart card when you subscribe to their premium programmes These programmes have a high level of copy protection Contact a digital TV operator for more information on terms conditions Smart Card Dig...

Page 27: ...t in disc player If the Home Theatre System has no HDMI ARC connection add an optical audio cable Toslink to send the sound of the TV picture to the Home Theatre System Audio to video synchronisation sync If the sound does not match the video on screen you can set a delay on most Home Theatre Systems with a disc player to match the sound with the video Problems with HTS sound Sound with loud noise...

Page 28: ... paired devices was reached 6 Select the type of device and press OK 7 Press left repeatedly if necessary to close the menu Your TV doesn t support Bluetooth subwoofer speakers headphones HDMI connection is required for sound bar speaker and other audio device Select a Device To select a wireless device 1 Press select All Settings and press OK 2 Select Wireless and Networks and press OK 3 Select B...

Page 29: ... pause and record a broadcast you need a minimum of 250GB disk space For more information on how to install a USB Hard Drive in Help press the colour key Keywords and look up USB Hard Drive installation Installation Before you can pause or record a broadcast you must connect and format a USB Hard Drive Formatting removes all files from the USB Hard Drive 1 Connect the USB Hard Drive to one of the ...

Page 30: ...t to perform Pause TV and Recordings otherwise select Apps to store apps Follow the instructions on screen 4 All files and data will be removed after formatting 5 When the USB Hard Drive is formatted leave it connected permanently For more information in Help press the colour key Keywords and look up Pause TV Recording or Apps 6 11 USB Keyboard Connect Connect a USB keyboard USB HID type to enter ...

Page 31: ...colour key Keywords and look up Photos Videos and Music 6 13 Photo Camera To view photos stored on your digital photo camera you can connect the camera directly to the TV Use one of the USB connections on the TV to connect Switch on the camera after you made the connection If the contents list does not appear automatically press SOURCES and select USB Your camera might need to be set to transfer i...

Page 32: ... the TV Ideal Setting If you connect a computer we advice you to give the connection on which the computer is connected the correct device type name in the Source menu If you then switch to Computer in the Source menu the TV is set to the ideal Computer setting automatically To set the TV to the ideal setting 1 Press select All Settings and press OK 2 Select Picture and press right to enter the me...

Page 33: ...on and return to the TV within 2 minutes 2 Select Connect to make the connection 3 A message will be shown when the connection is successful Make the Connection WPS with PIN Code TV menu Settings Wireless and Networks Wired or Wi Fi Connect to Network WPS with PIN Code If your router has WPS with a PIN code you can directly connect to the router without scanning for networks If you have devices in...

Page 34: ...etworks Wired or Wi Fi Network Configuration Static IP Configuration 1 Select Static IP Configuration and configure the connection 2 You can set the number for IP Address Netmask Gateway DNS 1 or DNS 2 Switch On with Wi Fi WoWLAN TV menu Settings Networks Wired or Wi Fi Switch On with Wi Fi WoWLAN You can switch this TV on from your smartphone or tablet if the TV is in Standby The setting Switch O...

Page 35: ...can go to www support google com androidtv for more information on these settings To open these settings 1 Press select All Settings and press OK 2 Select Android Settings and press OK 3 Explore the different Android settings 4 Press BACK if necessary to close the menu 7 3 Philips App Gallery Philips Apps Connect the TV to the Internet to enjoy apps selected by Philips The Philips App Gallery apps...

Page 36: ... fast forward keys on the remote control 5 To stop the Movies TV app press BACK repeatedly or press EXIT Some Google Play products and features aren t available in all countries Find more information on support google com androidtv Music With Google Play Music you can play your favourite music on TV With Google Play Music you can buy new music on your computer or mobile device Or on your TV you ca...

Page 37: ...rmation on support google com androidtv Payments To make a payment on Google Play on TV you must add a form of payment a credit card outside the United States to your Google Account When you purchase a movie or TV show you will be charged on this credit card To add a credit card 1 On your computer go to accounts google com and sign in with the Google Account you will use with Google Play on TV 2 G...

Page 38: ...nnot Find or open apps which are marked as Not allowed Access the Google Play Store Purchase through Google Play Movies TV nor Google Play Games Use third party apps that don t use the Google sign in With the TV switched to a restricted profile you can Watch content already rented or purchased from Google Play Movies TV Play games already purchased and installed from Google Play Games Access the f...

Page 39: ...ou can see how much storage space the internal TV memory you are using for your apps videos music etc You can see how much free space you still have available for installing new apps Check your storage if apps start to run slow or in case of app trouble To see how much storage you are using 1 Press select All Settings and press OK 2 Select Android Settings and press OK 3 Select Device Storage rese...

Page 40: ...t address and select press OK 4 To close Internet press HOME or EXIT 9 2 Options on Internet Some extras are available for the Internet To open the extras 1 With the website open press OPTIONS 2 Select one of the items and press OK Add to speed dial To enter a new Internet address Add to bookmarks Add the page as bookmark Page security To view the security level of the current page New private tab...

Page 41: ...net you can use the TV Menu as your Home menu In the TV Menu you will find every TV function 10 2 Open TV Menu To open TV Menu and open an item 1 Press to open TV Menu 2 Select an item and press OK to open or start it 3 Press BACK to close TV Menu without starting anything 41 ...

Page 42: ...to the TV and the TV detects the device you can assign an icon that fits the device type If you connect a device with an HDMI cable and HDMI CEC the TV detects the device type automatically and the device gets an appropriate icon The device type determines picture and sound styles resolution values specific settings or the position within the Sources menu You don t have to worry about the ideal se...

Page 43: ...Sources menu 43 ...

Page 44: ...Keywords and look up Bluetooth Pairing for more information on pairing wireless devices Select a Device For more information in Help press the colour key Keywords and look up Bluetooth Select device for more information on how to select a wireless speaker Remove a Device For more information in Help press the colour key Keywords and look up Bluetooth Remove device for more information on how to un...

Page 45: ...sonal can save its settings for each source in the Sources menu Colour Contrast Sharpness Brightness Adjust the picture colour TV menu Settings Picture Colour Press the arrows up or down to adjust the colour saturation value of the picture Adjust the picture contrast TV menu Settings Picture Contrast Press the arrows up or down to adjust the contrast value of the picture You can decrease contrast ...

Page 46: ...ur control Hue Saturation and Intensity TV menu Settings Picture Advanced Colour Colour control Press the arrows up or down to adjust the value of Hue Saturation and Intensity or select Reset all to reset all value to default RGB only mode TV menu Settings Picture Advanced Colour RGB only mode Select Red Green or Blue to switch picture as selected colour only or select Off to turn off RGB mode Adv...

Page 47: ...ontrast level Gamma TV menu Settings Picture Advanced Contrast Gam ma Press the arrows up or down to set a non linear setting for picture luminance and contrast Light Sensor TV menu Settings Picture Advanced Contrast Ligh t sensor Select On to adjust the picture settings automatically to the lighting conditions of the room Advanced Sharpness Settings Ultra Resolution TV menu Settings Picture Advan...

Page 48: ...Screen and Original and press OK 3 Press left repeatedly if necessary to close the menu Fill Screen automatically enlarges the picture to fill the screen Picture distortion is minimal subtitles remain visible Not suitable for PC input Some extreme picture formats can still show black bars Fit to Screen automatically zooms in the picture to fill the screen without distortion Black bars may be visib...

Page 49: ... reproduction according to the setting Advanced Sound Settings Volume Control Auto volume TV menu Settings Sound Advanced Auto volume Select DTS TruVolume to deliver a robust consistent output Select Night Mode for a more comfortable quiet listening experience Delta volume TV menu Settings Sound Advanced Delta volume Press the arrows up or down to adjust the delta value for TV speaker volume Audio...

Page 50: ...able when Digital out delay set to On TV menu Settings Sound Advanced Digital out offset If you cannot set a delay on the Home Theatre System you can set the TV to sync the sound You can set an offset that compensates for the time necessary for the Home Theatre System to process the sound of the TV picture You can set the value in steps of 5ms Maximum setting is 60ms send original bitstream from H...

Page 51: ...ings Ambilight Saturation Press the arrows up or down to set the level of Ambilight saturation Ambilight Hue Configure TV menu Settings Ambilight Ambilight hue Configure Setup your Philips Hue bulbs to follow the colours of Ambilight Switch Off Switch off Ambilight hue TV menu Settings Ambilight Ambilight hue Switch off Immersion TV menu Settings Ambilight Ambilight hue Immersio n Press the arrows...

Page 52: ... adjust the value The value 0 Off deactivates the automatic switch off Select Switch off timer the TV switches off automatically to save energy TV switches off if receiving a TV signal but you don t press a key on the remote control during a 4 hour period TV switches off if not receivING a TV signal nor a remote control command for 10 minutes If you use the TV as a monitor or use a digital receive...

Page 53: ...for shop or custom for picture and audio settings Set Logos and banner TV menu Settings General settings Shop setup Logos and banner Set to display Feature logos and Promotional banner Demo Me autostart and Ambilight Demo autostart TV menu Settings General settings Shop setup Demo Me autostart Ambilight Demo autostart Turn On Off the Demo Me or Ambilight Demo autostart EasyLink HDMI CEC Connect HD...

Page 54: ...dvanced HbbTV settings HbbTV On Switch off HbbTV History Tracking TV menu Settings General settings Advanced HbbTV settings HbbTV tracking Off Remove HbbTV Cookies TV menu Settings General settings Advanced HbbTV settings HbbTV cookies On Viewing data This takes you to the Viewing Data settings where you can enable or disable the collection of your viewing data by Inscape Data Inc Inscape and prov...

Page 55: ... Primary text Secondary text Some digital TV broadcasters have several Text languages available Clock TV menu Settings Region and language Clock Correct clock automatically TV menu Settings Region and language Clock Auto clock mode The standard setting for the TV clock is Automatic The time information comes from the broadcasted UTC Coordinated Universal Time information If the clock is not correc...

Page 56: ...Set Audio effect to On for extra audio effects in the commentary audio like stereo or fading sound Select Speech to set speech preference Descriptive or Subtitles 13 9 Lock Settings Set Code and Change Code Set new code or reset change code TV menu Settings Child lock Set code Change code The child lock code is used to lock or unlock channels or programmes Note If you forgot your PIN code you can ...

Page 57: ...Lock for CAM Set CAM PIN for recording TV menu Settings Child lock CAM PIN 57 ...

Page 58: ...Favourites 3 You can view all favourite files in the list 14 3 Most Popular Menu and Last Played Menu View most popular files or clear the list 1 Press SOURCES select USB and press OK 2 Select USB Devices and select Most popular 3 Select one of the file and press OK to view files or press Clear all to clear the list View last played files 1 Press SOURCES select USB and press OK 2 Select USB Device...

Page 59: ... order 9 Repeat plays all videos in this folder once or continuously If INFO key is available on your remote control Video Options Browse video files List Thumbnails List or thumbnails views Shuffle Play your files in a random order Repeat Plays all videos in this folder once or continuously Info Show video information Playing video files Mark as favourites Mark the video as favourites Subtitle se...

Page 60: ...es Artists Albums Tracks Play Music Open photo folder 1 Press SOURCES select USB and press OK 2 Select USB Devices and press right to select the USB device you need 3 Select Music you can press Mark favourite to add the music folder to favourite menu Favourites 4 You can quickly find a music using classification Genres Artists Albums Tracks Play music 1 Press SOURCES select USB and press OK 2 Sele...

Page 61: ...ions Browse music files Shuffle Play your files in a random order Repeat Plays all songs in this folder once or continuously Playing music files Mark as favourites Mark the music as favourites Info Show music information 61 ...

Page 62: ...nd press OK 4 Press left repeatedly if necessary to close the menu Missing recordings When some recordings seem to have disappeared from the list of recordings the TV Guide info data might have changed Recordings made with the setting From the Broadcaster become invisible in the list if you switch the setting to From the Internet or vice versa The TV might have switched to From the Internet automa...

Page 63: ...ist of Reminders To open the list of reminders 1 Press TV GUIDE 2 Press the colour key Recordings 3 At the top of the screen select Scheduled and press OK 4 In the list of scheduled recordings and reminders select the tab Reminders and press OK to view the reminders only 5 Press the colour key Remove to remove the selected reminder Press the colour key Record to record the selected programme 6 Pre...

Page 64: ...um of 8 days away The TV will use the data from the TV Guide to start and end the recording To record a programme 1 Press TV GUIDE 2 On the TV Guide select the channel and programme you wish to record Press right or left to scroll through the programmes of a channel Use the colour key Day to select the day you need 3 With the programme highlighted press the colour key Record The programme is sched...

Page 65: ...start and end time of the recording Select a button and use the up or down keys to set the hours and minutes 9 Select Record and press OK to schedule the manual recording The recording will appear in the list of scheduled recordings and reminders Watch a Recording To watch a recording 1 Press TV GUIDE 2 Press the colour key Recordings 3 In the list of recordings select the recording you need and p...

Page 66: ...oadcast 1 Press Pause 2 Press Rewind You can press repeatedly to select from where you want to start viewing the paused broadcast Press these keys repeatedly to change speed At one point you will reach the start of the broadcast storage or the maximum time span 3 Press Play to watch the broadcast again 4 Press Stop to watch the broadcast live 66 ...

Page 67: ...l countries Find more information on support google com androidtv Cast to Your TV To cast an app to the TV screen 1 On your smartphone or tablet open an app that supports Google Cast 2 Tab the Google Cast icon 3 Select the TV you would like to cast to 4 Press play on your smartphone or tablet What you selected should start playing on TV 17 3 AirPlay To add the AirPlay functionality to your Android...

Page 68: ... a selected range of wireless Gamepads The TV can support 2 connected Gamepads at a time When you connect the Gamepad you can use it immediately For more information on connecting a gamepad in Help press the colour key Keywords and look up Gamepad connect 18 3 Play a Game From the Home menu To start a game from the Home menu 1 Press HOME 2 Scroll down to Games select a game and press OK 3 Press BA...

Page 69: ...step or press BACK to close the menu The available Follow Audio styles are Lumina Mixes audio dynamics with video colours Colora Based on audio dynamics Retro Based on audio dynamics Spectrum Based on audio dynamics Scanner Based on audio dynamics Rhytm Based on audio dynamics Party A mix of all Follow Audio styles one after the other Follow Colour You can set Ambilight to follow the video or the ...

Page 70: ...19 3 Ambilight Settings For more information in Help press the colour key Keywords and look up Ambilight Settings for more information 70 ...

Page 71: ...ion available the Now on TV information must be available in your country the TV must have channels installed the TV must be connected to the Internet the TV Clock must be set to Automatic or Country Dependent you must accept the Terms of Use You might have accepted already when you connected to the Internet The icon will only appear at the top of the screen when Now on TV is available The TV does...

Page 72: ...f the screen when Video on Demand is available Payment When you rent or buy a movie you can pay the video store securely with your credit card Most video stores ask you to create a login account the first time you rent a movie Internet Traffic Streaming a lot of videos may cause you to exceed your monthly Internet traffic limit Using Video on Demand To open Video on Demand 1 Press TOP PICKS to ope...

Page 73: ...ttings From here you can open a selection of settings However to find all settings press and select All Settings You can also open Help here See also www support google com androidtv 21 2 Open the Home Menu To open the Home menu and open an item 1 Press HOME 2 Select an item and press OK to open or start it 3 Press BACK to close the Home menu without starting anything 21 3 Restricted Profile You c...

Page 74: ...n enjoy Netflix on this TV Your TV must be connected to the Internet In your region Netflix might only come available with future software updates To open Netflix press to open the Netflix App You can open Netflix immediately from a TV in standby www netflix com 74 ...

Page 75: ...ctions of the TV 2 Select Write to USB and press OK An identification file is written on the USB flash drive Download the software 1 Insert the USB flash drive into your computer 2 On the USB flash drive locate the file update htm and double click it 3 Click Send ID 4 If new software is available download the zip file 5 After the download unzip the file and copy the file autorun upg onto the USB f...

Page 76: ...ll either under the GNU General Public License the GPL or the GNU Lesser General Public License the LGPL or any other open source license Instructions to obtain copies of this software can be found in the Directions For Use TP Vision Netherlands B V MAKES NO WARRANTIES WHATSOEVER EITHER EXPRESS OR IMPLIED INCLUDING ANY WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE REGARDING THI...

Page 77: ...ronment and human health Your product contains batteries covered by the European Directive 2006 66 EC which cannot be disposed with normal household waste Please find out for yourself about the local rules on separate collection of batteries because correct disposal will help to prevent negative consequences for the environment and human health 24 2 Power Product specifications are subject to chan...

Page 78: ...und 24 9 Multimedia Connections USB 2 0 USB 3 0 Ethernet LAN RJ 45 Wi Fi 802 11a b g n ac built in BT2 1 with EDR BT4 0 with BLE Your TV doesn t support Bluetooth subwoofer speakers headphones Supported USB file systems FAT 16 FAT 32 NTFS Playback formats Video Codecs AVI MKV H264 MPEG 4 AVC MPEG 1 MPEG 2 MPEG 4 WMV9 HEVC Audio Codecs AAC MP3 WAV WMA v2 up to v9 2 WMA PRO v9 and v10 Subtitles Form...

Page 79: ...V information Troubleshooting Find a solution for frequent ask questions Factory settings Reset all settings to factory settings Reinstall TV Reinstall and redo the complete TV installation Contact info Show the telephone number or web address for your country or region 25 3 Troubleshooting Switch On and Remote Control The TV does not switch on Disconnect the power cable from the power outlet Wait...

Page 80: ... Picture signals from some devices may not fit the screen correctly Check the signal output of the connected device Computer picture is not stable Make sure that your PC uses the supported resolution and refresh rate Sound No sound or poor sound quality If no audio signal is detected the TV automatically switches the audio output off this does not indicate malfunction Make sure that the sound sett...

Page 81: ...connection fails you can check the DHCP Dynamic Host Configuration Protocol setting of the router DHCP should be switched on Wrong Menu Language Wrong menu language Change the language back to your language 1 Press the round key above the OK key 2 Select the icon Settings and press OK 3 Press 5 times down 4 Press 3 times right select your language and press OK 5 Press BACK to close the menu 25 4 O...

Page 82: ...rs no responsibility for improper wall mounting that results in accident injury or damage Parts of this product are made of glass Handle with care to avoid injury or damage Risk of damage to the TV Before you connect the TV to the power outlet ensure that the power voltage matches the value printed on the back of the TV Never connect the TV to the power outlet if the voltage is different Risk of I...

Page 83: ...ke the screen with any object Unplug the TV before cleaning Clean the TV and frame with a soft damp cloth and wipe gently Avoid touching the Ambilight LEDs on the backside of the TV Never use substances such as alcohol chemicals or household cleaners on the TV To avoid deformations and colour fading wipe off water drops as quickly as possible Avoid stationary images as much as possible Stationary ...

Page 84: ...ed documentation that came with the TV Or consult our website www philips com support and select your country if needed Any operation expressly prohibited in this manual or any adjustments and assembly procedures not recommended or authorised in this manual shall void the warranty Pixel characteristics This TV product has a high number of colour pixels Although it has effective pixels of 99 999 or...

Page 85: ...e http patents dts com Manufactured under license from DTS Licensing Limited DTS the Symbol DTS and the Symbol together are registered trademarks and DTS Premium Sound is a trademark of DTS Inc DTS Inc All Rights Reserved 28 6 Microsoft Windows Media Windows Media is either a registered trademark or trademark of Microsoft Corporation in the United States and or other countries Microsoft PlayReady ...

Page 86: ...pgrade 28 7 Wi Fi Alliance Wi Fi Wi Fi the Wi Fi CERTIFIED logo the Wi Fi logo are registered trademarks of the Wi Fi Alliance 28 8 Kensington Kensington If applicable Kensington and Micro Saver are registered US trademarks of ACCO World Corporation with issued registrations and pending applications in other countries throughout the world 28 9 Other Trademarks All other registered and unregistered...

Page 87: ...ices and or software offered by third parties Services and or software offered by third parties may be changed suspended or terminated without prior notice TP Vision does not bear any responsibility in these sorts of situations 87 ...

Page 88: ... Channel Options 11 Channel Reinstall 20 Channel Satellite Installation 17 Channel switch to a channel 11 Channel TV guide 62 Child Lock 56 Child Lock App Lock 56 CI 26 Colour colour control 46 Colour Colour gamut 45 Common Interface Slot 26 Computer connect 32 Connect USB Flash Drive 31 Connectivity Guide 25 Consumer Care 81 Contact Philips 81 Contrast Contrast Mode 46 Contrast Dynamic Contrast 4...

Page 89: ...ellite Add Satellite 18 Satellite Channel packages 18 Satellite Manual Channel Update 18 Satellite Manual Installation 19 Satellite Remove Satellite 19 Satellite Unicable 18 Screen care 83 Sharpness MPEG Artefact Reduction 47 Smart Card CAM 26 Software Update 75 Sound Style 49 Sound Auto Volume Levelling 49 Subtitle 11 Subtitle Language 12 Subtitle Language Primary 12 Subtitle Language Secondary 1...

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