Philips 50BFL2114/12, Professional Installation Manual

Page 1: ... information at http www philips com support Get support at https www philips com pds support Professional Installation Manual xxBFL2114 12 Status approved Version 2 0 Date January 2021 Author Gerrit Weiden ...

Page 2: ...iden Add function to add Google Cast in channel list Add function to define RC5 key mapping Changes to Hotspot feature Added example for HLS stream in channel list Update apps sync status screen Change icons in Philips dashboard Note The changes in version 2 0 require to have SW version 105 001 xxx xxx the next SW release after 105 000 239 002 ...

Page 3: ...multi RC for the user RC 22AV1905A 12 2 1 4 3 How to reset a user RC to the default settings 13 2 1 4 4 How to setup the Healthcare RC 22AV1604B 13 2 1 4 5 How to setup the Easy RC 22AV1601B 13 2 2 Professional Settings menu 14 2 3 Software upgrade 15 2 4 Clone folder structure 16 3 Find out the state of the TV 17 3 1 Virgin mode 17 3 2 Professional Mode ON OFF 17 3 3 CSM Customer Service Menu 17 ...

Page 4: ...4 5 Subtitles 36 6 4 6 Guest Management 36 6 4 7 Content Rating 37 6 4 8 HotSpot Default Frequency 37 6 5 Identification Settings 37 6 5 1 RoomID 37 6 5 2 Premises Name 37 6 5 3 Premises Geonames ID 38 6 5 4 Device Name 38 6 5 5 Installer Identification 38 6 6 Guest Management 39 6 7 Dashboard 39 6 8 Features 41 6 8 1 Apps 41 6 8 2 SmartInfo 45 6 8 3 Sharing 46 6 8 4 Weather App 48 6 8 5 Welcome S...

Page 5: ...al setting wizards 79 7 1 Philips Home Dashboard configuration 79 7 1 1 Show Account Icon 80 7 1 2 Show Assistant Icon 80 7 1 3 Recommended 80 7 1 4 User Interface Setting 81 7 2 Manage Apps 83 7 2 1 Manage Apps configuration wizard 83 7 2 2 Installing Apps using Google Play Store 86 7 2 3 Managing Apps through the AppControl Portal 90 7 2 4 Add a local app in the TV 95 7 2 5 Remove or update a lo...

Page 6: ...zard 110 7 8 1 Display Settings 110 7 8 2 SSL settings known as Secure connections feature 111 7 8 3 Auto Discovery 111 7 8 4 Control System Settings 111 7 8 5 Room view settings 111 7 8 6 Fusion in the Cloud 112 7 8 7 Buttons 112 7 8 8 Device limitations 112 7 8 9 Cloning 112 8 User Menu 113 8 1 Recommended 113 8 2 TV Channels 113 8 3 Cast 114 8 3 1 What is Chromecast built in 114 8 3 2 TV implem...

Page 7: ... TV visible in CMND 128 10 1 Connect the TV via IP 128 10 1 1 Change the TV settings 128 10 1 2 Use a DNS server 128 10 1 3 URL fallback mechanism 128 10 2 Connect the TV via RF 129 11 Custom Dashboard 130 11 1 Browser based custom dashboard 130 11 2 App based custom dashboard 130 12 Examples 131 12 1 Custom channel logos 131 12 1 1 How to extract the channel logos 131 12 1 2 How to add custom cha...

Page 8: ...Add an IP channel in the ChannelList xml 135 12 3 RoomSpecificSettings in the clone file 136 12 4 LocalCustomDashboard in the clone file 137 12 5 Edit the T C for hotspot 137 12 6 Capture logs from TV on USB 138 ...

Page 9: ... Vision Belgium NV cannot be held responsible neither for any errors in the content of this document nor for any problems as a result of the content in this document Errors reported will be adapted and published on the Philips support website as soon as possible 1 2 Help and support Visit the Philips support website at http www philips com support for Leaflets and product documentation Download a ...

Page 10: ...em Integrator STBY Standby SW Software TV Television T C Terms and Conditions WIXP Web Internet eXPress 1 4 How to navigate open menu s and make selections Navigating the menu can be done with the up down left and right arrow buttons on the remote control Opening a menu can be done with the OK button The OK button can also be used to activate buttons that can be seen on the screen like Done Cancel...

Page 11: ...ing you need at hand You need a USB device and a remote control 2 1 Remote control 2 1 1 Master remote control 22AV9573A or 22AV9574A It s best to use the green RC as it has specific functions for this product range but the orange RC can still be used as well 22AV9573A 22AV9574A 2 1 2 User remote control 22AV1905A 22AV1905A ...

Page 12: ...for some keys is different If your customer needs digit keys on a remote one of above remote controls is to be used and not any other previous RC Digits in the menu can be enabled trough the professional menu 22AV1604A is not the same RC as 22AV1604B while it looks identically 22AV1601A is not the same RC as 22AV1601B while it looks identically Note Both 22AV2005B and 22AV2025B have braille availa...

Page 13: ...s RC by pressing 2 buttons at the same time for 8 seconds Below you can find a table how to match the TV settings and the settings as they can be used in the user RC Mode Buttons combination Blue default Home and Blue Yellow Home and Yellow Red Home and Red Green Home and Green 0 Home and Clock 1 Home and Channels 2 Home and Arrow up 3 Home and TV 4 Home and Arrow left 5 Home and OK 6 Home and Arr...

Page 14: ...fessional settings chapter You can program this RC by pressing 2 buttons at the same time for 8 seconds following the combination from earlier chapter How to set the multi RC for the user RC 2 1 4 5 How to setup the Easy RC 22AV1601B The RC can be used in both RC5 and RC6 mode meaning that it can be used for all TV s By default the RC is in RC6 mode for xxBFL2114 monitors You can change the RC to ...

Page 15: ... RC5 Mode Buttons combination Blue default Home and Volume down Yellow Home and Channel down Red Back and Volume down Green Back and Channel down Also note that for the easy RC the multi RC setting is stored permanently so it will remember the setting even if the batteries are removed from the RC 2 2 Professional Settings menu To access the Professional Settings menu you have 2 possibilities Using...

Page 16: ...are autorun upg on the root of the USB stick FA32 formatted and do not change the name Procedure o Start up the TV and wait until it is fully booted up should take a max of 2min o Insert the USB stick o A wizard will automatically appear and start the upgrade to the new SW o Wait until the process finishes don t send any RC command to the TV and do not unplug the power cord o After the update is d...

Page 17: ...tails about the TV You can also have a folder called xxxxxCloneData where xxxxx is the 5 digits of the room number If the room number matched the roomID set in TV the TV will use this clone file to program the TV when cloning from USB to TV It is advised to use CMND or the TV menu to make changes to the MasterCloneData and not to do this manually Just for your information the menu structure inside...

Page 18: ...llation after you have enabled Professional Mode by reinstalling the TV This TV is only to be used having professional mode set to On you are able to turn it Off in case your TV is out of warranty and you still want to use it as a consumer TV Note no support will be given in case of Professional Mode Off 3 3 CSM Customer Service Menu The CSM contains data about the TV software serial number and ot...

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Page 20: ... roomID manual date and time professional mode professional menu pin lock and logging url will not be reset If you want these settings to be changed you will need to do this after the reinstallation has finished Open the Professional Settings menu Navigate to the Reset menu Navigate to the Reinstall TV menu Press the OK button on the Reinstall TV menu you should get below screen Note Depending on ...

Page 21: ...e to put a script called Script xml This xml file has as content below xml version 1 0 encoding UTF 8 Script SchemaVersion MajorVerNo 1 MinorVerNo 0 Activity Action ReinstallTV Action Activity Script If you have this file in the correct location and you Clone USB to TV then in the beginning of the cloning process the TV will give a notification Reinstall TV and the TV will be reinstalled After the...

Page 22: ...also see the model name and SW version of the TV If there is no need to load a clone file in this TV for example if you want to make a new installation to create a master clone file then you need to press OK to activate the skip button 5 1 2 Instant initial cloning and software upgrade If you want to upgrade the TV software and load a new clone file in the TV via USB you have to do following steps...

Page 23: ...oading the SW from USB to TV will start o After the downloading phase you will see that the SW upgrade will start During this process you will see that android is installing the system update and some other waiting animations The SW upgrade can take several minutes o After the software upgrade the TV will reboot and will go again to the cloning screen where the clone file from the USB stick will b...

Page 24: ... USB stick o If you don t press OK once processing is done the TV will go to standby after 30 minutes You can press OK to close the overview screen the installation is done and you can start using the TV If a clone file and or software is sent out over IP or RF the same process will happen automatically ...

Page 25: ...ON MODE with YES or NO The differences of the setting PRESENTATION MODE YES or NO are Note all settings independent from the selection made during Initial Setup can be changed later at any time manually in the Professional Menu Disclaimer Settings for PRESENTATION MODE YES or NO as mentioned above can be changed without further notice ...

Page 26: ...e Enter the Wi Fi network name to which users need to connect to share content to this screen making use of Google cast Important The Wi Fi network name which will be entered here won t connect automatically to this specific network Such connection needs to be made manually during next steps of the Initial Setup After entering the Wi Fi name the device needs to be connected to an existing network ...

Page 27: ...k from the list the device recognizes only if wireless has been chosen in previous step The device will be connected to the chosen Wi Fi network The connection will be confirmed Note WLAN PUB without Encryption shown here is an example ...

Page 28: ... 27 As a last step the Initial setup is completed and the device will display a confirmation Note By confirming this page with OK on the remote control the Professional Menu will appear ...

Page 29: ...u a Professional Session will be active As long as this session is active you will see below notification onscreen Professional Apps may have professional settings which can only be accessed via the professional menu Once the professional app is launched via the professional menu you can see through this message if you are in professional or user mode the below message is displayed The settings wi...

Page 30: ...rview pages Note No value can be changed in these screens o Pressing back will exit this screen again 6 3 Upgrade and Clone o Navigate to the Upgrade and Clone menu o You will see the screen on the left Note Cloning and upgrading over IP or RF will happen automatically after the TV is in standby for 5 minutes if Auto Upgrade and Clone in the professional menu is set to On The cloning over IP will ...

Page 31: ...e a list of SW versions that are available in the upgrades folder in the root of the USB device connected to the TV if they are applicable for this product o Select the SW you want to install and press OK you will see that the TV starts with the downloading from USB to TV o Once the downloading is done you will see that TV is restarting and installing the system update This can take several minute...

Page 32: ...when selecting the Clone USB to TV menu o Clone All except Apps menu will clone everything except the Apps o Clone All menu will clone everything but will take a bit longer Note Default channel logos are part of the SW and will not be cloned out o Select the Clone IP to TV menu o Using this you will be able to clone to the TV over IP this happens automatically when a clone has been assigned to the...

Page 33: ...Clone RF upgrade and Clone upgrade will be enabled automatically at 4 AM and 1PM if the TV is in standby and 5 minutes after the TV is put in STBY if On is selected no upgrade will happen if Off is selected o Auto Clone on Wakeup Nothing will happen when Off but when On the TV shall search for a new clone when waking up from standby You will see a message Personalizing your experience when startin...

Page 34: ... will scan continuously when the TV is in standby and also when in on state When in on state in order to be able to upgrade the tv needs to be tuned to the RF playout frequency for example when an AV stream is being used in CMND and the tv is tuned to it Note in order to set the Scan Mode the TV must be in Fast mode In Green mode the TV will always follow the Legacy scanning Note TV will stop the ...

Page 35: ...t the channel or source you would like to set as Switch On Channel 6 4 2 Feature Settings o Navigate to the Feature Settings Switch On Feature menu o You will see below items o None The dashboard or apps will NOT be opened when starting up the TV o Dashboard The dashboard will be opened when starting up the TV o SmartInfo SmartInfo will be opened when starting up the TV o Apps An app will be opene...

Page 36: ...nd Style menu o You will see following options in this menu Personal Original Movie Music Game and News Note When selecting Personal you can change the setting under TV Settings Sound Advanced Surround Mode to set change the settings for Personal o Switching between the sound styles will change the sound style depending on your selection after pressing OK 6 4 4 Picture Settings o Navigate to the P...

Page 37: ...ect a language where text is from right to left also the menu will be shown on the right side o You will see a list of countries You need to select the country where most of the users are coming from This will have impact on the apps o Navigate to the Guest Management Android System Menu language menu o You will see a list of languages This is to select the default language for the menu o Navigate...

Page 38: ... o 2 4 GHz Set the default Hotspot frequency to 2 4 GHz o 5 GHz Set the default Hotspot frequency to 5 GHz 6 5 Identification Settings 6 5 1 RoomID o Navigate to the Identification Settings RoomID menu o This is a maximum 5 digits number that can be used to distinguish between different floors rooms setups when using CMND Intention is to fill in the room number in this field 6 5 2 Premises Name o ...

Page 39: ...e left 6 5 4 Device Name o Navigate to the Identification Settings Device Name menu o You will see below items o Force Custom Name When On the custom defined name will be used when Off the RoomID will be used RoomXXXXX o Custom Name Define the TV name to show on mobile devices for casting 6 5 5 Installer Identification o Navigate to the Identification Settings Installer Identification menu o You w...

Page 40: ...et goes to Standby and when set is turned on 6 7 Dashboard o Navigate to the Dashboard menu o You will see the screen on the left o Navigate to the Dashboard Select Dashboard menu o You will see below items o Philips Home You need to press OK to access and change the Philips Default Dashboard configuration Note How to do this is explained in the chapter Philips Home Dashboard configuration o Custo...

Page 41: ...rd Fallback menu o Fallback will happen to a locally stored version of the Dashboard when no connection can be made to the server when set to On when Off the Default Dashboard will be launched when no connection can be made o Navigate to the Dashboard Reload menu o When CDB is connected and connection drops the SI is free to choose to either stay on CDB or switch to Local CDB However if connection...

Page 42: ...s menu o You will see below items o SmartTV Mode You can set the SmartTV Mode to Off to disable or to Default to use predefined apps or use Profile to use your custom configuration Note By default there will be almost no apps available o Profile Settings When creating a custom profile you can add remove apps other than present in the default profile o Navigate to the Profile Settings menu o After ...

Page 43: ...to use your own profile you can set your own profile name in this field o Location ID This field is to set a location ID This is only for future use or might be removed Note See chapter Manage Apps to see how you can use the website to configure your personal profile Note Apps will only be synchronized to the server when you have exited the Professional Session After exiting the Professional Sessi...

Page 44: ...ut again and no data from your personal account will be linked to the configuration you made you only need to login in order to install the apps o Uninstall apps You can open this menu to uninstall apps When opening this menu you will see a list of Recently opened apps and See all apps When opening See all apps you can open the app you want to uninstall and select uninstall and press OK You will g...

Page 45: ...TV to SmartTV Server You can select On to upload apps to the Philips servers so they can be synced again to other TV s or Off to disable this function when you are developing your own application Apps Sync Status By opening this screen you can see the current status of the apps synchronization You can now activate the SYNC Apps to update the apps and see the progress once done this screen will be ...

Page 46: ...r settings menu Note Brower settings is only accessible when Mode is set to Browser o You will see below items o Source You can set the source of the browser to USB Server or Local o Server URL You can set the server address where the browser is hosted Note Normally you load the SmartInfo into the clone file and load it locally in the TV therefore you need to set Source to Local Note If set to USB...

Page 47: ...to set up his own infrastructure to make the connection o Navigate to the Sharing Show Terms Conditions menu o You will see below items o Off Disable Terms and Conditions when user connects to TVs hotspot o On Enable Terms and Conditions when user connects to TVs hotspot Note There is a default T C text that needs to be updated by the SI This can be done by editing the CustomTermsAndCondition json...

Page 48: ...this will enable the user to access internet via TV after making a peer to peer connection Note Internet Hotspot is only accessible when Secure Sharing is set to On o Navigate to the Sharing Internet Hotspot Settings menu Note The menu is only accessible if Secure Sharing is set to Off Note The connection with the TV will not automatically reconnect to the strongest network therefore you need real...

Page 49: ...in the default dashboard menu Note This requires the TV to be connected to the internet or to the CMND server which should be connected to the internet to be able to see weather info also your Premises Geonames ID should be set to give the weather info of the correct location 6 8 5 Welcome Screen o Navigate to the Welcome Screen menu o You will see below items o ScreenSaver as Welcome Screen You c...

Page 50: ... see a radio background when No is selected when Yes is selected you will see a clock instead of the radio background o External Clock External Clock You disable the external clock via Off or enable it via On Brightness at Low light Via a slider you can set the clock brightness at low light environment Brightness at Intense Light Via a slider you can set the clock brightness at intense light envir...

Page 51: ...er URL that will host the banner content Note Using CMND you will be able to send banners to TV 6 8 10 TalkBack o Navigate to the Talkback menu o You will see below items o Enable You can enable to show the talkback option in the dashboard using Yes or disable using No o TalkBack Settings These are google settings that cannot be cloned out or cloned in 6 9 Channels o Navigate to the Channels menu ...

Page 52: ...t won t be shown in the channel list Select Yes to show Google Cast in the channel list o Display Channel Numbers When set to Yes you will see the channel numbers when No you will not see the channel numbers o Navigate to the Manage menu o When opening this menu you will be able to manage the channels you can use the options key to manage the channels o See chapter Manage Channels for more details...

Page 53: ...the channels o Digital Manual Installation This can be used to manually search for digital channels on a specific frequency When opening this menu you can choose between DVB T Search or DVB C Search If you open one of above menu items you can give in a frequency to tune to o Analogue Manual Installation This can be used to manually search for analogue channels You can set the System you need Searc...

Page 54: ...nable CI CI TV shall disable the CI CI conditional access support all UI elements relating to the CI CI shall be removed if No is selected if Yes is selected then all CI CI functionality shall be available o Enable FreeView Play You can enable FreeView Play via Yes or disable via No o Enable Channel Logos Channel logos will be shown if Yes or will not be shown if No o IGMP Version for Multicast IP...

Page 55: ...he hardware in relation to the screen size and can be different from the screenshot Note2 if available more HDMI inputs will be listed o Navigate to the USB 5V menu o You can enable the 5V on the USB ports using On or disable using Off Note USB 5V is only available if Enable Sources USB Media Brower is not checked o Navigate to the USB break in menu o You can enable USB break in using On or disabl...

Page 56: ...a On o Fallback on HDMI Break out If HDMI Plug in out is enabled then the TV will follow this setting when the HDMI connection is broken and go back to the SwitchOnSettings or go back to the Previous Application o Navigate to the Easylink menu o You will see below items o Easylink Disable all HDMI CEC functionality via Off or enable via On o EasyLink Break in TV shall disable auto tuning switching...

Page 57: ...MI1 2 Select Optimal to enable the highest quality HDMI signal for 4K Ultra HD 4K60 4 4 4 select Standard or Off if picture or sound are distorted Note Standard enables up to 2160p60 4 2 0 Optimal enables up to 2160p60 4 4 4 and Off enables up to 1080p60 The list of sources is depending on the hardware in relation to the screen size and can be different from the screenshot ...

Page 58: ...e and time is received via channels data can be both RF or IP depending on the installed channels o Automatic NTP Date and time is received via the network o Manual Date and time is set manually but will not be remembered after a power cycle This option can be used in combination with JAPIT or SerialXpress to set the clock on startup via commands o Navigate to the Source Channel menu o You will se...

Page 59: ...ote Above menus are only accessible when Source is set to Manual o Navigate to the Time Zone Setting menu Note This menu in not accessible when Source is set to Manual o You will see below items o Time Zone Country You can select the country where you are o Time Zone Region You can change the region if multiple regions are available for your selected Time Zone Country o Navigate to the Automatic D...

Page 60: ... the Clock Format menu o You will see below items o 24 hour You can set the clock format to 24 hours format o AM PM You can set the clock format to AM PM format o Navigate to the OnScreen Clock Display menu o You will see below items o Digital Clock You can set the clock to be shown as a digital clock o Analogue Clock You can set the clock to be shown as an analogue clock ...

Page 61: ...works 6 12 1 Network wizard o Navigate to the Wireless and Networks Connect to Network menu o You will get the network wizard to connect to the network See chapter Network installation wizard for more details about connecting to the network 6 12 2 Network settings o Navigate to the Wireless and Networks Settings menu o You will see the screen on the left o Navigate to the View Network settings men...

Page 62: ...e below items o IP Address Set your IP Address o Netmask Set your Netmask o Gateway Set your Gateway o DNS 1 Set your DNS 1 o DNS 2 Set your DNS 2 Note Above menus are only accessible when in Network Configuration you have selected Static IP o Navigate to the Wake on LAN WoL menu o You will see below items o Off Wake up via LAN is disabled o On Wake up via LAN enables an external Server to wake up...

Page 63: ...e list Note This menu is only accessible if the TV was ever connected to Wi Fi the list of connected Wi Fi networks depends on the Wi Fi connections made in the past The yellow RJ48 Serial Xpress connector on the back side of TV is not the network connector o Navigate to the Network Type menu o You will see below items o Wired Connect your TV wired to the network This is NOT the yellow connector o...

Page 64: ...odically o You will see below items o Server URL This is the URL where the Web Services server can be found This server will host the pages By default this URL is http SmartInstall org 8080 webservices jsp To get your TV s detected in CMND you need to change SmartInstall org to the IP address of your CMND server For example http 1 2 3 4 8080 webservices jsp o TVDiscoveryService TV Discovery Servic...

Page 65: ...he TV This enables a small server to run inside the TV that listens to services sent from the server o You will see below items o PowerService PowerService feature shall enable to remotely Request for the current status of the TV or change the Power Status of the TV this can be put Off or On o TVDiscoveryService TV Discovery Service is the Web Service through which a Web Server will detect the pre...

Page 66: ...l Remote Control menu o You will see below items o Lock The TV will not respond to any RC codes sent to TV by putting Lock to On normally this should always be Off Note Using the master RC you would still be able to enter in the professional menu and navigate in it o SmartInfo RC Key Mapping You can map the SmartInfo button on the RC to different apps Note The list will be depending on enabling di...

Page 67: ... button on the RC to different sources and to different apps installed on the TV o Navigate to the Input control Multi Remote Control menu o This function allows that up to 14 televisions can be installed in a room whereas each TV will react to its own RC o You will see a list of options Off the 4 color keys and all digits o The TV will only react on the RC that is programmed linked to your select...

Page 68: ...nected o Navigate to the Input control Bluetooth Remote Control menu o This menu is to pair the 22AV2025B remote control to the TV o You will see below items o Pair remote control If you press OK to activate this action you will see a message onscreen asking you to press the Settings key on the Bluetooth RC for 3 seconds to pair with the TV After 3 seconds you will see a blue LED blinking next to ...

Page 69: ...ble you will see Updating on screen with the progress Do not press any key on the remote control and don t move the remote control Once the update is done you will see a message Updated You can press Done to close the wizard When no updates are found you will see a No updates message saying that your RC is up to date you can close the wizard by pressing Done ...

Page 70: ...the Power menu o You will see below items o Power On After a power reboot of the TV the TV will restart in Standby or in On mode depending on the selection o Standby Mode The TV will quickly turn on higher power consumption in stand by when Fast is selected TV will consume less power but will have a slower startup time when selecting Green Note For RF installations the client needs to choose to us...

Page 71: ...o You will see below items o Professional Menu PIN Lock When On you can set a 5 digits PIN code to lock the professional menu when entering the professional menu using the key sequence you will need to enter the 5 digits when Off this is disabled o Professional Menu Keyboard Access When On you will be able to use the F9 key on your keyboard to access the professional menu using the TeamViewer appl...

Page 72: ...hown you will not be able to enter any menu o Yes All OSD and menus can be seen and accessed o Navigate to the System Settings menu o You will see below items o WLSViaCDB Using On you can enable WebListeningServices via CDB or disable using Off o Render CDB Acc This menu is deprecated and will be removed trough SW upgrade o Delete Account and Clear History This menu is to logout and clear your his...

Page 73: ...he configuration wizard of the Crestron connect Note See more details in the Crestron Connected wizard chapter 6 15 TV Settings o Navigate to the Advanced menu o You will see the screen on the left 6 15 1 Picture o Navigate to the Picture menu Note These settings will be applied when using the Switch on Settings Picture Settings Picture Style Personal o You will see below items o Colour You can ad...

Page 74: ...l Warm Cool or select Custom to set a colour temperature setting o Custom Colour Temperature You will see several sliders to adapt the colour settings Note This is an expert user setting and should normally not be changed It is only selectable when Colour Temperature is set to Custom o Navigate to the Picture Advanced Contrast menu o You will see below items o Contrast Mode Select how the TV autom...

Page 75: ...rtefact reduction smoothens the digital transitions in the picture you can put this Off Minimum Medium or Maximum 6 15 2 Sound o Navigate to the Sound Maximum Volume menu o Set the maximum volume by changing the slider value this will be the maximum volume that a user can set on the TV o Navigate to the Sound Sound Management menu o You will see below items o TV Speakers You can set the TV to play...

Page 76: ...can choose Stereo or DTS TruSurround Note You can only change this is the Sound Style is set to Personal in the switch on settings o Auto volume Select DTS TruVolume or Night mode if you want to enable to level out sudden volume differences or Off if you want to disable o Clear Sound Select if you want to enable Clear Sound to improve the sound for speech On or Off if you want to disable o Audio O...

Page 77: ...ubtitle Language Preference o Navigate to the Subtitle Language Preference menu o You will see below items o Primary Subtitles Select the highest preference for subtitle language in broadcast o Secondary Subtitles Select the next preference for subtitle language in broadcast o Primary Text Select the highest preference for text language in broadcast o Secondary Text Select the next preference for ...

Page 78: ...e can be more information on when to fade pan the Main Audio while the audio description is being rendered along with main audio This can also be turned Off Speech Select Descriptive to hear the audio commentary or select Subtitles to read the spoken words Note Above menus are only available if Accessibility Audio Description menu is set to On 6 16 Android Settings o Navigate to the Android Settin...

Page 79: ...board The settings will not be reset o Navigate to the Reinstall TV menu o When you press OK you will Reinstall the TV your TV will reboot and start in IIC mode like the TV comes out of the box All the settings will be reset to the factory settings except for RoomID professional mode WebServices Server URL Secure Communication server URL Master TV Render CDB Acc professional menu pin lock and diag...

Page 80: ... settings made in the professional settings This can be done using the Edit Dashboard Menu You can open this menu via Professional Settings Dashboard Select Dashboard Philips Home and press OK On the right side of the screen a menu appears and changes you do in this menu you will see reflected in the menu while changing it If you have exited this menu by pressing Back you are still in the professi...

Page 81: ...or Off 7 1 3 Recommended In the Edit Dashboard Menu you can change your settings that are reflected in the recommended user menu via Recommended Using Select Apps you can select the apps that will be shown in the Recommended shelf in the user menu This can be a sub selection of all apps that are shown in the Apps shelf Using Select App channels you can select the apps that are allowed to list cont...

Page 82: ...ange the background image using the Background Image You need to connect a USB device containing the picture you want to use and select it by pressing OK Pictures can be both png and jpg format The optimal resolution is 1920x1080 for the background images and it s recommended to keep the file size of the background image around or below 1Mb to avoid impact on the navigation performance of the dash...

Page 83: ...keep the file size of the background image around or below 1Mb to avoid impact on the navigation performance of the dashboard You can change the Side Panel where you can Change the logo this can be done in the same way as changing the background image and it can be in a png or jpg format The optimal resolution of the logo is 550x425 Change the Background Color Highlighted Text Color and the Non Hi...

Page 84: ... your profile settings can be found back in the Features Apps SmartTV Server Settings submenu s In the wizard you will be guided through several screens before you can access the menu to further configure your apps Each time you want to enter this menu again you will need to go through the wizard again before you can change settings or install new apps If you have already configured a profile the ...

Page 85: ...e an Auto generate AppProfile So you will not be able to manage your apps using the AppControl web portal When Use Existing you will be asked to enter the name When creating a new one you will see a successful message in the bottom right corner with the profile name If you select Yes you will need to use your own AppControl ID PIN Code and use your Use Existing profile or generate a New Profile No...

Page 86: ... are using an existing or new Auto generate AppProfile you will get a successful notification and move to the next screen where you see the profile is being synchronized Next you will get a confirmation screen that the Manage Apps mode is successfully activated ...

Page 87: ...at was created before or by entering your AppControl ID and Profile Name to be able to make changes to the existing profile In this chapter we are going to explain the Google PlayStore menu item The other menu items are explained in the chapter Professional Settings Features Apps When you enter the Google Play Store menu you will see the google Sign in screen Note You see the Professional Session ...

Page 88: ...r or by entering your email and password using the onscreen keyboard Note When done you will be logged out again from your personal account and no changes will be stored on your account as they will be linked to the TV s profile Note You can also connect a real keyboard to the TV ...

Page 89: ...ou can navigate and try to find apps or use the search function in the right upper corner to find apps you want to install Once you have found the app you were looking for you can select and open the app in order to see more details or install the app ...

Page 90: ...screen and search for other apps you want to install If you go back to the main screen and go to My Apps you will see a list of apps You can see what apps are installed or still being downloaded or installed You can also see if updates are still available If you see there are still pending updates you need to press the Update all button and wait until apps have been updated ...

Page 91: ...e number of apps you configured 7 2 3 Managing Apps through the AppControl Portal In this product we have the support for Google Play Store and the ability to install apps directly from it both as a user and as an installer Since the Google framework itself does not cater for professional use we have extended the already existing AppControl framework from previous generations to allow easy and rem...

Page 92: ...re you can configure locations where TV s are installed but this is not required this location might be used later on for statistics information When you add a location When adding a location you will be requested to fill in a Geonames ID You can find the ID on www geonames org search for your location open it and check the location ID as marked in the screenshot below Statistics This page will be...

Page 93: ...create an empty new profile This needs to be based on a European APAC profile or a Nafta profile for US Once created you will see the details of the profile the default apps and the available Hotel TV Categories If required you can change the Profile name using the Change Name in the upper right corner o Import AutoProfiles As earlier explained you can generate an Auto generate AppProfile in the T...

Page 94: ...tus column o Hide When you select an app you can hide the app by clicking Hide you will see the icon changes in the Status column o Up When you select an app you can move it up 1 step up by clicking Up o Down When you select an app you can move it up 1 step down by clicking Down o Remove When you select an app you can remove the app by clicking Remove o Sort When you select an app you can swap it ...

Page 95: ...s that you have ever installed in any profile using this app control account Once you have installed a Google PlayStore app in a profile with this account you will see the app in the list Pre Authorized Apps Currently there is only Netflix as an application to be authorized more might be added later on You can see than you have actions available next to the app you want to authorize for and also t...

Page 96: ...yapp packageURI myapp apk silentAction install packageType local packagePosition 10 packageShowHide 1 packageCountry ALL packageCategory Other authorizationNeeded 0 authorizationStatus 0 authorizedDeveloper 0 7 2 5 Remove or update a local installed app from TV If you have installed a local apk from TV and you want to remove it again you can do this with below instructions Download your clone file...

Page 97: ...he screensaver by pressing Start now By default there are 3 screensavers available Backdrop Colours PhilipsWelcomeScreen You can add your own screensaver application by loading it as a local apk in TV With the correct settings it will be detected as screensaver application All details are explained in the JEDI documentation that can be obtained after signing an NDA trough a salesperson You can set...

Page 98: ...it s possible to also work with multilingual text for the text messages Through the professional settings menu you can create the configuration and change the background images You will need to allow the TV to access content on your USB key In the configuration screens you can enable or disable all parts of the welcome screen Note that you cannot change the position of any parts as the layout is f...

Page 99: ...to upload it in the TV This can be both pictures and videos The optimal resolution for background pictures is 1920x1080 make sure you use this exact size as the picture will not be resized when uploaded in TV 7 4 Manage Scheduler Navigate to the Professional Menu Features Scheduler menu this function allows to set up different schedules on same or different sources when the feature is enabled Navi...

Page 100: ...witch On channel o Feature Settings Switch On To related to features Switch On Feature You can select between None no Switch On Feature will be activated Dashboard will activate the dashboard SmartInfo will activated the SmartInfo page or SmartInfo app Apps will activate an App USB Auto Play will automatically play all media files on the USB player Url will activate an URL and will activate the Ur...

Page 101: ...ll playback the defined scheduler every week at a number of days additional day selection can be made with Schedule Days o Schedule Day s select the days the schedule should be active based on your definition o Time define the start end time of the schedule o Start Time define your starting time of your schedule o End Time define your ending time of your schedule ...

Page 102: ...elected schedule up and down The highest schedule has the highest priority o Delete Schedule allows you to delete the individual schedule from the scheduling list o To get out of the wizard press the back key on the RC You will see an overview of the schedules you have created When selecting them you will see the details without opening the details ...

Page 103: ... the installed channels Press Options on your remote to rename hide show reorder or blank non blank channels Note If you are missing a channel logo you can add the channel logo manually though CMND you cannot do this through this menu See chapter Examples how to do this 7 5 1 Rename channels Go to the manage channel list select the channel you want to rename Press Options select Rename channel to ...

Page 104: ...annel you will see an indication of the selected channel Navigate to the preferred location where you want to store the channel Press OK to move the channel to your selected location Navigate to the other channels you want to reorder and repeat above steps Press Back to exit the reordering 7 5 4 Blank Unblank channels By using the blank unblank channels you will blank the video and audio from a ch...

Page 105: ... to remove the channel from the list 7 5 6 Re number channels Even if you cannot see the channel number in your TV you can change the channel number You will actually reorder the channels by changing the number You need to select the channel you want to re number and press Options select Re number and you will see below screens to re number the selected channel ...

Page 106: ...tion Using the Search for Channels you will be able to do a full channel installation You will get below screens after starting the installation Note Some screens will be shown depending on your settings or selections made some screens will not be shown Also the content of the screens is depending on your selections Note Both SPTS and MPTS Single and Multiple Program Transport Stream are supported...

Page 107: ...ing for updates Once done it will give you an overview of how many digital channels have been added or removed You can press Done to close and go back to TV last status o When selection Quick reinstall you will see that the TV starts searching to find channels based on your default settings First it will search for digital channel after for analogue channels if enabled in the settings Once done it...

Page 108: ...ck Scan is used you need to change the setting if you want to do a full scan o Next you need to set the Network Frequency and the Network ID If you Skip the installation will just start the channel installation Note The default values if these screens are shown are depending on the selected operator o Once all settings are done the TV will start searching channels o Once done you will see the resu...

Page 109: ...https source android com devices tv index html To install OTT channels you have to go to the Professional Settings Channels OTT App Channels Installation menu and select the OTT App you want to install By default you will only see Google Play Movies TV If you have installed other apps containing OTT channels they will also be listed here in below example you see Haystack TV If you press OK on the ...

Page 110: ... shown o Wired Wireless WPS WPS with PIN code selection Note If you have connected a wired network cable and you make a wireless connection the TV will still give priority on the wired network over the wireless network o When Wired is selected you will go to the next screen where you will see a message that the router is contentiously scanned until a network connection is found o Once a network is...

Page 111: ...the screen o Once connected you will get a message 7 8 Crestron Connected wizard In order to configure the Crestron application you need to make sure you are connected to the internet In the Professional Settings Advanced Select TV Control App you need to select Crestron Connected and press OK to start the configuration wizard 7 8 1 Display Settings o Name the name of the device as it will appear ...

Page 112: ... Explorer By this means the installer can select the primary key pem file to be used in the TLS connection and which will be stored in memory by the APP Strict Mode When it is disabled it ignores the problems that might appear with TLS 7 8 3 Auto Discovery This is a section that is enabled by an ON OFF toggle The default for this feature is OFF Auto discovery is a mechanism for Crestron control sy...

Page 113: ...lay restart ON to OFF is required o Reset Settings When this button is pressed the settings will be cleaned up to default 7 8 8 Device limitations Audio Image Control Image freeze is not applicable Lamp Lamp Hours and Lamp Count are not applicable Image Configuration Backlight is not applicable Help and Messaging Emergency Messaging is not applicable Source inputs Preset Mode and Source Naming is ...

Page 114: ...mended In the recommended page you will see depending on the settings and installed content Information derived from SmartInfo Channel list the selected one from the switch on settings Apps as set in the recommended apps 8 2 TV Channels In the TV Channels page you will see a list with all installed channel lists The amount of channel lists available will depend on your settings ...

Page 115: ...Below you can find a short summary of the different ways Chromecast can be implemented in a professional environment The easiest integration is letting the TV be in charge of the whole process from creating the P2P hotspot and enabling Chromecast playback between TV and connecting devices Second is to use the setting Wi Fi Login This will allow you to display the SSID the user will need to connect...

Page 116: ... enable compatibility mode with the slider seen on the right of the screen This will switch the P2P AP from 5 GHz to 2 4Ghz Note This compatibility mode can only be changed if Professional Settings Switch on Settings Hotspot Default Frequency is set to 5 GHz As seen on the picture the TV will ask the user to connect to the P2P access point that it created for the purpose of casting This can either...

Page 117: ...Settings Features Sharing Secure Sharing OFF Settings Google Cast Wi Fi Login is partially reusing the TV s casting interface to display the information on the SSID that the user will need to connect to Upon connecting to the network the user will receive a captive portal page containing the request to enter his last name and room number Once the user logs into this page the installer can use this...

Page 118: ...asting completely yourself When the Secure Sharing OFF Settings Google Cast is set to Gateway the TV will display an HTML page upon pressing the cast button On this website the installer can implement his own solution on how to connect the TV and the client device together so they are able to communicate directly The page can be used as an instruction or as the actual method of connecting client d...

Page 119: ...d turn Internet Hotspot to On Once turned On this will allow the TV to share its own Internet through the P2P connection to the connecting user device When Internet Hotspot is turned Off it is possible that the connecting user device doesn t have any Internet connection Not all devices support concurrent connections to an infrastructure network and a P2P network 8 3 4 Impact The way casting works ...

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Page 121: ...epend on your settings 8 5 1 Settings The first shelf is settings Here you can change picture settings sound settings picture format and the menu language and Parental Control When selecting one of the menu items a detailed menu to change the setting will open ...

Page 122: ... shelf is all about features Here you can start the internet hotspot to make a connection check the weather forecast The hotspot will bring up exact the same screen as the casting screen Some of the features can be enabled or disabled in the professional menu under Features 8 5 2 1 Internet Hotspot 8 5 2 2 Weather ...

Page 123: ... and disable by pressing again OK on the same icon Note There is a talkback button on some of the accessory remotes so you can de activate this feature with 1 button press 8 5 3 Personal The last shelf is linked to your personal account You can login and logout using this menu Using the Clear History menu you can clear your personal credentials from all applications You can also manually remove yo...

Page 124: ...When you login you will have to accept or decline that your profile name and picture is shown 8 6 2 Weather You can open the weather screen using this button Note The weather information show is linked to the Professional menu Identification Settings Premises Geonames ID setting 8 6 3 Menu language You can change the menu language using this button ...

Page 125: ...n be used to display information about the installed location For example you can display the restaurant s menu give the user an overview of the installed channels on the TV explain the hotels services and so on The easiest way to create SmartInfo pages is through CMND It can also be done with any HTML5 compliant design tool You can adapt the tiles using CMND or manually by editing the SmartInfoBr...

Page 126: ...h the traffic In case there is a loss of network for any reason whatsoever then the TV will not be able to display the SmartInfo page anymore 8 7 2 SmartInfo Application When Professional Settings Features SmartInfo Mode is set to Apps you will be able to run your own created SmartInfo application The application itself is a combination of standard Android programming for Android for TV and our ow...

Page 127: ... will improve the zap time Wireless and Networks Control TV Over IP WebServices Note Below settings are to be able to control the TV s using CMND o Server URL Set the URL correct to get the TV s detected in CMND o TVDiscoveryService On This is the web service through which a web server will detect the presence of TVs in the IP network using the TV serial number or production code and other data Th...

Page 128: ...e to clone USB to TV again Note This can also be done using CMND channel editor In case you are missing channel logo s you can do an RF channel installation without having a cable connected You will be able to set the country in order to maybe have more logo s available I you are still missing logo s after this you can manually add them as explained in the chapter Examples 9 4 IP over RF cable usi...

Page 129: ... OFF Advanced Power Standby Mode Fast Wireless and Networks Control TV Over IP o WebServices TVDiscoveryService On o WebServices ProfessionalSettingsService On o WebServices IPUpgradeService On o WebServices SystemStatusService On o WebListeningService PowerService On o WebListeningService TVDiscoveryService On o WebListeningService IPUpgradeService On o WebListeningService Port Settings WLS Port ...

Page 130: ... URL fallback mechanism the Server URL is not modified this can only be done via the Professional Settings menu or via clone update 10 2 Connect the TV via RF Via RF the TV does not report to the CMND server similar to IP because of the one way communication from CMND to TV However there is one important setting on the TV namely the frequency on which TV will start the update scan this needs to ma...

Page 131: ... from the webpage to tune to a channel for example via JSON commands These JSON commands are described in the JAPIT documentation All details are explained in the CDB documentation that can be obtained after signing an NDA trough a salesperson For more information please contact us through the ticketing system 11 2 App based custom dashboard An app based custom dashboard is an Android app installe...

Page 132: ...dding a custom channel logo or theme icon Contains the time date and software version when the channels were installed or updated Single line of text to identify the channel list Database file which is required for TIF channels 12 1 2 How to add custom channel logos The easiest way to change a custom logo in the channel list is by using CMND You can find the details in the CMND manual Below you ca...

Page 133: ...TV10 0 Channel Make sure all changes are saved and Clone in the new clone file in the TV When the clone in has finished close the dialog extract the USB stick and view the new channel logos 12 1 3 Improper scaled channel logo in the Channels overview The Home screen and Channels overview use the same channel logo file but for the Channels overview the logo is downscaled to 136x104 This automatic d...

Page 134: ...e type HDMI3 Setup presetnumber 3 name HDMI 3 blank 0 skip 0 FreePKG 1 PayPKG1 0 PayPKG2 0 logo TTV1 0 TTV2 0 TTV3 0 TTV4 0 TTV5 0 TTV6 0 TTV7 0 TTV8 0 TTV9 0 TTV10 0 Channel Channel Source type VGA Setup presetnumber 4 name VGA blank 0 skip 0 FreePKG 1 PayPKG1 0 PayPKG2 0 logo TTV1 0 TTV2 0 TTV3 0 TTV4 0 TTV5 0 TTV6 0 TTV7 0 TTV8 0 TTV9 0 TTV10 0 Channel ChannelMap ApplicationMap Application App ...

Page 135: ...esetnumber 13 name TF1 blank 0 skip 0 FreePKG 1 PayPKG1 0 PayPKG2 0 TTV1 0 TTV2 0 TTV3 0 TTV4 0 TTV5 0 TTV6 0 TTV7 0 TTV8 0 TTV9 0 TTV10 0 Setup Channel 12 2 2 Add a media channel in the ChannelList xml Open the ChannelList xml file as described in the chapter ChannelList xml in the clone file For each media channel you want to add your need to add an xml element within the Channel Channel bracket...

Page 136: ...Een blank 0 skip 0 FreePKG 0 PayPKG1 0 PayPKG2 0 logo file default 3727 png TTV1 0 TTV2 0 TTV3 0 TTV4 0 TTV5 0 TTV6 0 TTV7 0 TTV8 0 TTV9 0 TTV10 0 Setup Channel 12 2 4 Add an HLS channel in the ChannelList xml Open the ChannelList xml file as described in the chapter ChannelList xml in the clone file For each IP channel you want to add your need to add an xml element within the Channel Channel bra...

Page 137: ...rol code xml version 1 0 encoding UTF 8 RoomSpecificSettings SchemaVersion MajorVerNo 1 MinorVerNo 0 TV SerialNumber FZ1A1925000001 SerialNumber item Name Professional Settings Advanced Identification Settings RoomID Name Value 00100 Value item item Name Professional Settings Input Control Multi Remote Control Name Value off Value item TV TV SerialNumber FZ1A1925000002 SerialNumber item Name Profe...

Page 138: ...the Professional Settings Dashboard Select Dashboard Custom Dashboard Browser Based Source is set to Server and the TV is unable to connect to the configured server then it shall fall back to the custom dashboard stored locally Dashboard Fallback is set to On along with valid fallback files You need to make sure that the files in the LocalCustomDashboard folder are HTML5 compliant along with the J...

Page 139: ...etimes if you would have a problem it can be requested by the technical team to share a clone file and logs of the issue you have reported To make logs you need to do following steps Create a new text file on a FAT32 formatted USB stick Rename the New Text Document txt file to TPVisionDebug cookie including renaming the txt into cookie Connect the USB to TV Reproduce the problem you have Send 4567...

Page 140: ... 139 2021 TP Vision Europe B V All Rights reserved Specifications are subject to change without notice Trademarks are the property of Koninklijke Philips NV or their respective owners ...