22
EN
Problem
Possible solution
The appliance
produces a strange
smell.
•
The first few times you use the appliance, it may produce
a plastic smell. This is normal. However, if the appliance
produces a burnt smell, contact your Philips dealer or an
authorized Philips service centre. The appliance may also
produce an unpleasant smell when the filter is dirty. In this
case, clean or replace the filter concerned.
The appliance is
extra loud.
•
If the appliance is too loud, you can change the fan speed
to a lower fan speed level. When using the appliance in a
bedroom at night, choose the sleep mode.
The appliance still
indicates that I
need to replace a
filter, but I already
did.
•
Perhaps you did not reset the filter lifetime counter. Plug
in the appliance, touch to switch on the appliance, and
touch and hold the reset button
for 3 seconds.
Error code "Er"
displays on the
screen.
•
The hall sensor is not working properly. Remove and then
reattach the front panel. If the error code "Er" still exists,
contact the Consumer Care Center in your country.
Error codes "E1",
"E2", "E3" or "E4"
displays on the
screen.
•
The appliance has malfunctions. Contact the Consumer
Care Center in your country.
