14
EN
Problem
Possible solution
The appliance
produces a strange
smell.
•
The filter may produce smell after being used for a
while because of the absorption of indoor gases. It’s
recommended that you reactivate the filter by putting it in
direct sunlight for repeated use. If odor still exists, replace
the filter.
•
If the air purifier produces a burnt odor, switch OFF and
unplug from the electrical outlet. Contact Consumer Care
Center in your country.
The appliance is
extra loud.
•
If the appliance is too loud, you can change the fan speed
to a lower fan speed level. When using the appliance in a
bedroom at night, choose the sleep mode.
The appliance still
indicates that I
need to replace a
filter, but I already
did.
•
Perhaps you did not reset the filter lifetime counter. Plug
in the appliance, touch to switch on the appliance, and
touch and hold the reset button for 3 seconds.
Error codes "E1",
or "E2" displays on
the screen.
•
The appliance has malfunctions. Contact the Consumer
Care Center in your country.
Which App should
I download?
•
Please download and install the 'Air Matters' app from the
App Store or Google Play.
