38
EN
Problem
Possible solution
The screen
displays that the
back cover is
opened�
•
Shut off the power first, then install the back cover
correctly� Connect the appliance with power and retry�
Error code "E1"
displays on the
screen�
•
The motor has malfunctions� Contact the Consumer
Care Center in your country�
The Wi-Fi setup is
not successful�
•
If the router your purifier is connected to is dual –
band and currently it is not connecting to a 2�4GHz
network, please switch to another band of the same
router (2�4GHz) and try to pair your purifier again� 5GHz
networks are not supported�
•
Web authentication networks are not supported�
•
Check if the purifier is within range of the Wi-Fi router�
You can try to locate the air purifier closer to the Wi-Fi
router�
•
Check if the network name is correct� The network
name is case-sensitive�
•
Check if the Wi-Fi password is correct� The password is
case-sensitive�
•
Retry the setup with the instructions in section ‘Set up
the Wi-Fi connection when the network has changed’�
•
The Wi-Fi connectivity can be interrupted by
electromagnetic or other interferences� Keep the
appliance away from other electronic devices that may
cause interferences�
•
Check if the mobile device is in airplane mode� Make
sure to have the airplane mode deactivated when
connecting to the Wi-Fi network�
•
Consult the help section in the App for extensive and
up-to-date troubleshooting tips�
Summary of Contents for AC3858
Page 1: ...AC3858 ZH S 用户手册 3 EN User manual 20 ...
Page 2: ......
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