Philips ADD4966, User Manual

7

Trouble shooting

Trouble

Possible causes

Solutions

1. Unit is unplugged.
2. Main power supply is off.
3. Damaged water dispenser.
4. The water bottle cap is not
    attached properly to the
    connector on the water dispenser.

1. Plug the power cord into an socket.
2. Reestablish main power supply.
3. Replace the dispenser or send for
    service
4. Connect properly.

Unit does
not dispense
hot and
cold water.

1. Over consumption of cold water in
   a short time.
2. System Malfunction
3. The ventilation around the unit is
    insufficient.
4. The temperature of water in the
    water bottle is too high. (When the
    bottle is exposed to direct sunlight
    for a long time.

1. Over consumption of hot water in
    a short time.
2. System Malfunctions

1. The top portion of the faucet has
    become loose.
2. The faucet has been damaged.

1. The Hose Connector is not
   connected properly or the inside
   hot or cold water tanks is leaking.
2. The drain cap on the back is not
    fastened properly.

1. Make sure the hose connector is
   properly connected. Contact dealer
   if a water tank is leaking
2. Tighten the drain cap. If the sealing
    silicon material inside the drain cap
    is torn or damaged, then replace
    with a new one.

Clean the hose in the dishwasher
(top rack only) or let it soak in dish
soap. The strange taste usually goes
away after the first bottle has been
used up.

This is not uncommon with new
water dispensers. Do not worry, 
this is not dangerous to your health. 
This water dispenser is FDA
approved.

Unit does
not dispense
cold water.

Unit does
not dispense
hot water.

Water leaks
from the
faucet.

Water is
dripping out
of the water
dispenser
and onto
the floor.

The water
being
dispensed
has a strange
taste.

1. Wait a moment for the water to cool.
2. Contact aftersales personnel for
    support.
3. Space the unit from the wall by
    more than 15 cm.
4. Place the water bottle in a cool
    location out of direct sunlight.

1. Wait a moment for the water to heat.
2. Contact aftersales personnel for
    support

1. Tighten the top threaded portion
    of the faucet.
2. Contact aftersales personnel for
    support.

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