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English
Problem
Solution
The suction of the breast
pump is too strong.
-
If possible, try a lower suction level. When you express for the first time, start
with the default suction level (level 5 in stimulation mode, level 11 in expression
mode) and increase/decrease the level when needed. During different expression
sessions, different levels may feel most comfortable for you.
-
Make sure that you only use the breast pump parts provided with this breast pump.
-
Check if the silicone diaphragm is not damaged (does not have small cracks,
holes etc.).
-
If the problem persists, contact the Consumer Care Center via
www.philips.com/support
.
I express little/no milk when I
use my breast pump.
-
If you do not feel enough suction, please check Troubleshooting item 'I do not feel
any suction/the suction level is too low'.
-
If you are using the Philips Avent breast pump for the first time, you may need
some practice before you are able to express any milk. More expressing tips can
be found on the Philips Avent website
www.philips.com/avent
.
When I switch on the
breast pump after storage,
it does not start working
immediately.
-
Make sure that the battery is fully charged (see 'Charging the breast pump')
or connect the breast pump to the wall socket.
-
Perhaps you stored the breast pump at a temperature below the minimum storage
temperature or above the maximum storage temperature. Let the breast pump
acclimatize in a room of 20 °C/68 °F for 30 minutes to adjust its temperature to the
operating range (5 °C/41 °F to 40 °C/104 °F).
The display shows ‘Er’ and
the device switches off
automatically.
-
If you are operating the breast pump on battery power, let it cool down for
30 minutes and try to switch it on again.
-
If you are operating the breast pump with the adapter connected to the wall
socket, check if you are using the adapter that was supplied with the device.
-
If the problem persists, contact the Consumer Care Center via
www.philips.com/support
.
Undesirable side effects
Any serious incident that has occurred in relation to this device should be reported to Philips via
www.philips.com/support
and to the competent authority of the Member State in which the user and/or patient
is established.
When using the breast pump, the below undesirable side effects may occur. If you experience any of these symptoms,
contact a healthcare professional or breastfeeding specialist.
Undesirable side effect
Description
Pain sensation
Pain felt on the breast or nipple, or felt as a response to the suction being above a
comfortable level.
Sore nipples
Persistent pain in the nipples at the beginning of the pumping session, or that lasts
throughout the entire pumping session, or pain between sessions.
Erythema (redness)
Redness of the skin of the breast.
Bruise
A reddish-purple discoloration that does not fade when pressed. When a bruise fades,
it may become green and brown.
Thrombus
Thrombus can result into tenderness, pain, redness, swelling and/or heat.
English
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