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English
Problem
Solution
I do not feel any suction/the
suction level is too low.
-
If possible, try a higher suction level.
-
Check if the silicone diaphragm is assembled correctly (see 'Assembling the breast
pump').
-
Check if the white valve is not damaged and assembled correctly (see 'Assembling
the breast pump').
-
Check if the other parts of breast pump are intact and assembled correctly
(see 'Assembling the breast pump').
-
Make sure that the pump is positioned correctly on the breast to allow a seal
between breast pump and breast.
-
If you still do not feel any suction, please contact the Consumer Care Center via
www.philips.com/support
.
The suction of the breast
pump is too strong.
-
If possible, try a lower suction level. When you express for the first time, start
with the default suction level (level 5 in stimulation mode, level 11 in expression
mode) and increase/decrease the level when needed. During different expression
sessions, different levels may feel most comfortable for you.
-
Make sure that you only use the breast pump parts provided with this breast pump.
-
Check if the silicone diaphragm is not damaged (does not have small cracks, holes etc.).
-
If the problem persists, contact the Consumer Care Center via
www.philips.com/support
.
I express little/no milk when I
use my breast pump.
-
If you do not feel enough suction, please check Troubleshooting item 'I do not feel
any suction/the suction level is too low'.
-
If you are using the Philips Avent breast pump for the first time, you may need
some practice before you are able to express any milk. More expressing tips can be
found on the Philips Avent website
www.philips.com/avent
.
When I switch on the
breast pump after storage,
it does not start working
immediately.
Perhaps you stored the breast pump at a temperature below the minimum storage
temperature or above the maximum storage temperature. Let the breast pump
acclimatize in a room of 20 °C/68 °F for 30 minutes to adjust its temperature to the
operating range (5 °C/41 °F to 40 °C/104 °F).
Undesirable side effects
Any serious incident that has occurred in relation to this device should be reported to Philips via
www.philips.com/support
and to the competent authority of the Member State in which the user and/or patient is established.
When using the breast pump, the below undesirable side effects may occur. If you experience any of these symptoms,
contact a healthcare professional or breastfeeding specialist.
Undesirable side effect
Description
Pain sensation
Pain felt on the breast or nipple, or felt as a response to the suction being above a
comfortable level.
Sore nipples
Persistent pain in the nipples at the beginning of the pumping session, or that lasts
throughout the entire pumping session, or pain between sessions.
Erythema (redness)
Redness of the skin of the breast.
Bruise
A reddish-purple discoloration that does not fade when pressed. When a bruise fades,
it may become green and brown.
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