Troubleshooting
This chapter summarizes the most common problems you could
encounter with the appliance. If you are unable to solve the problem
with the information below, visit
www.philips.com/support
for a list
of frequently asked questions or contact the Consumer Care Center
in your country.
Problem
Possible cause
The appliance
does not work as
well as it should.
Make sure you hold the appliance at the correct
angle (Fig. 12) and move it across the skin slowly,
against the direction of hair growth.
Clean the heads and accessories after every use.
After charging,
the battery
indicator flashes
when I press the
on/off button,
but the appliance
does not switch
on.
The appliance is still connected to the wall
socket. In this case, the battery indicator flashes
to indicate that you should disconnect the
appliance from the wall socket before you can
switch it on.
During use, the
appliance
becomes hot and
suddenly stops
operating. Then
both speed lights
flash for 4
seconds.
The overheat protection has been activated. The
overheat protection switches off the appliance
automatically if it becomes too hot. To reset the
overheat protection, let the appliance cool down
and then switch it on again. To avoid
overheating of the appliance, do not press it too
hard onto your skin.
My skin is
irritated after I
have used the
appliance.
When you use the epilating head or shaving
head, slight skin irritation like red skin or red dots
may occur. This is normal. To avoid irritated skin,
make sure that you gently move the appliance
against the direction of hair growth. Do not
apply too much pressure. If the irritation lasts
longer than 3 days, we advise you to consult a
doctor.
12
English
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