36
EN
18 Frequently
asked questions
No signal bar is displayed on the screen.
•
The handset is out of range. Move it closer
to the base station.
•
If the handset displays
[Register your
Handset]
, put the handset on the base
until the signal bar appears.
Tip
•
For further information, see 'Register additional
handsets' on the Services section.
My handset is in searching status, what do I
do?
•
Make sure that the base station has power
supply.
•
Register the handset to the base station.
•
Move the handset closer to the base
station.
If I fail to pair (register) the additional
handsets to the base station, what do I do?
Your base memory is full. Unregister the unused
handsets and try again.
I have chosen a wrong language which I cannot
read, what do I do?
1
Press to go back to the standby screen.
2
Press to access the main menu screen.
3
Select , then you see one of the
following texts appear on the screen:
Language
Sprache
Langue
Taal
Lingua
4
Select it to access the language options.
5
Select your own language.
No dialing tone
•
Check your phone connections.
•
The handset is out of range. Move it closer
to the base station.
No docking tone
•
The handset is not placed properly on the
base station/charger.
•
The charging contacts are dirty. Disconnect
the power supply first and clean the
contacts with a damp cloth.
I cannot change the settings of my voice mail,
what do I do?
The voice mail service is managed by your
service provider but not the phone itself.
Contact your service provider to change the
settings.
The handset on the charger does not charge.
•
Make sure the batteries are inserted
correctly.
•
Make sure the handset is placed properly
on the charger. The battery icon animates
when charging.
•
Make sure the docking tone setting is
turned on. When the handset is placed
correctly on the charger, you can hear a
docking tone.
•
The charging contacts are dirty. Disconnect
the power supply first and clean the
contacts with a damp cloth.
•
Batteries are defective. Purchase new ones
with the same specifications.
No display
•
Make sure the batteries are charged.
•
Make sure there is power and the phone is
connected.
Bad audio (crackles, echo, etc.)
•
The handset is nearly out of range. Move it
closer to the base station.
•
The phone receives interference from the
nearby electrical appliances. Move the base
station away from them.
•
The phone is at a location with thick walls.
Move the base away from them.
The handset does not ring.
Make sure the handset ringtone is turned on.
The caller ID does not display.
•
The service is not activated. Check with
your service provider.
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