16
EN
9 Troubleshooting
This chapter summarizes the most common problems you could encounter with the
dehumidifier. If you are unable to solve the problem with the information below, visit
www.philips.com/support or c
ontact the Consumer Care Center in your country
for assistance.
Problem
Possible solution
The appliance
does not work
even though it is
plugged in to the
wall outlet and
switched on.
•
The timer is set to a specific time interval. Reset or turn off
the timer.
•
Try a different electrical outlet or check the wall switch.
•
Make sure that the water tank is empty and placed in the
dehumidifier properly.
•
The filter alert status is displaying the filter code. Replace
the corresponding filter and reset the filter lifetime counter
(see chapter "Replacing the filter").
The dehumidifier
does not work
even though it is
switched on.
•
The filter replacement indicator has been on continuously
but you have not replaced the corresponding filter, and the
appliance is now locked. In this case, replace the filter and
reset the filter lifetime counter.
The water tank is
empty but the
indictor is still on.
•
Remove the water tank from the dehumidifier and place it
back to the dehumidifier again.
There is no air
dehumidification
in the room or the
dehumidifying
effectiveness is
low.
•
Make sure that the filters are clean and in good condition.
•
Make sure the air inlet and outlet are not blocked.
•
The room humidity is below what the dehumidifier is set to.
Select a lower humidity level.
•
Make sure that no exterior doors or windows are open.
•
The current temperature is low in the room. Try again until
the temperature rises up.
Water leaks from
the dehumidifier.
•
Make sure that the dehumidifier is in good condition and
the water tank is not cracked.
The dehumidifier
does not collect
water.
•
The humidity is low. The dehumidifier automatically
resumes working when the humidity level is increased.
•
The temperature is low. Wait until the temperature rises up.
