Philips DSS1005/01, Manual

24

8   Frequently asked questions

Here you will find the most frequently asked 
questions and answers about your universal 
remote and dock for iPod™. For further help, 
visit

www.philips.com/support 

or call 

919-573-7854

 in North America. 

To keep the warranty valid, never try to repair 
the system yourself. If you encounter problems 
when you use your universal remote and dock 
for iPod™, check the following points before 
you contact Philips. If the problem remains 
unsolved, go to the Philips website 

www.philips.com/support

 or contact Philips 

at

919-575-7854

 in North America. When you 

contact Philips, make sure that your universal 
remote and dock for iPod™ is nearby and the 
model number and serial number are available.

What should I do if “Cannot connect to 
IPod™ DOCKING CRADLE” appears on 
the screen?

This means the docking cradle is not configured 
to connect to the remote. Reconnect the 
remote to the docking cradle.

What should I do if “No IPod™ 
DOCKING
CRADLE found” appears on the screen?

This means the docking cradle is not within 
range of the remote. Move closer, up to 3 feet 
(1m) of the docking cradle.  Press 

OK

 to try 

again.

What if I cannot find my brand in the list 
of the selected devices?

The brands are divided by device and you could 
be looking in the wrong device. 

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for Satellite and DVB-T 

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combination and CD or DVD in 
some cases 

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and hard disc recorders 

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contain combination devices 

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functions of the game consoles e.g. 
Xbox and Play Station.

Not all brands are available in the database. If 
your brand is not in the list, select “Not in list” 
and perform a full database search.  The remote 
will test all codes that are available. This can take 
up to 25 minutes.

How do I quit the installation wizard?

To quit the installation wizard, press the 

IPOD™

LAUNCH

 key.

What do I do if the “No Connection” icon 
blinks in the upper right-hand corner of 
the screen?

This could mean:

s

4HEDOCKISDISCONNECTED-AKESURE

the power adapter is connected to a 
live electrical outlet and that the cables 
are connected properly. 

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4HEREMOTEISTOOFARFROMTHEDOCKING

cradle to set up a connection.  
The remote should be no farther than 
a maximum distance of 130 ft (40m) 
from the docking cradle. 
Obstructions in the path from the 
remote to the docking cradle can 
reduce this distance. Move the remote 
closer to the docking cradle.
Another radiant device, e.g. a 
microwave oven, is positioned too close to 
the docking cradle and is interfering with 
the signals of the remote. 
Turn off the devices placed near the 
docking cradle that could be causing the 
interference and try connecting again.

What should I do if the universal remote 
for iPod™ is not powered?

Make sure the power adapter is connected to 
a live electrical outlet and that the cables are 
connected properly. Your universal remote for 

Frequently asked questions