Problem
Cause
Solution
The warning
indicator flashes
quickly.
One or both wheels
are stuck.
Press the on/off switch to switch off the robot.
Remove the fluff, hair, thread or wire that is caught
around the wheel suspension.
One or both side
brushes are stuck.
Clean the side brushes (see chapter ‘Cleaning and
maintenance’, section ‘Cleaning the side brushes’).
The bumper is stuck.
Press the on/off switch to switch off the robot. Lift
the robot so that its bumper comes free.
The robot was lifted
while it was cleaning.
Press the on/off switch to switch off the robot. Place
the robot on the floor. Then press the on/off switch
to make the robot resume cleaning normally.
The robot does
not clean
properly.
The bristles of one or
both side brushes are
crooked or bent.
Replace the side brushes (see ‘Replacing the side
brushes’ in chapter ‘Replacement’ and chapter
‘Ordering accessories’).
The filter in the dust
container is dirty.
Clean the filter in the dust container with a brush
with soft bristles (see chapter ‘Cleaning and
maintenance’, section ‘Emptying and cleaning the dust
container’)
If brushing does not help to clean the filter, replace
the filter with a new one (see chapter ‘Replacement’,
section ‘Replacing the filter’ and chapter ‘Ordering
accessories’).
The suction opening
in the bottom is
clogged.
Clean the suction opening (see chapter ‘Cleaning
and maintenance’, section ‘Cleaning the suction
opening, the wheels and the drop-off sensors’).
The front wheel is
jammed with hair or
other dirt.
Clean the front wheel (see chapter ‘Cleaning and
maintenance’, section ‘Cleaning the suction opening,
the wheels and the drop-off sensors’).
The robot is cleaning
a black floor, which
triggers the drop-off
sensors. This causes
the robot to move in
an unusual pattern.
Please go to www.philips.com/support or contact
the Consumer Care Centre in your country.
The robot is cleaning
a floor that reflects
sunlight quite strongly.
This triggers the
drop-off sensors and
causes the robot to
move in an unusual
pattern.
Close the curtains to block sunlight from entering
the room.
The battery can
no longer be
charged or runs
empty very fast.
The rechargeable
battery has reached
the end of its life.
Replace the rechargeable battery (see chapter
‘Replacement’, section Replacing the rechargeable
battery’ and chapter ‘Ordering accessories’).
English
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