33
Problem
Possible cause
Solution
Water
droplets
drip from
the steamer
head.
The steamer has
not heated up
sufficiently.
Let the steamer heat
up for 45 seconds
(steam-ready lights up).
The steamer is ready to
be used when the light
goes off.
The steamer
produces
a pumping
sound/
the handle
vibrates.
Water is pumped
to the steamer
head to be
converted into
steam.
This is normal.
Water inside the
tank has all been
used up.
Refill the water tank.
Water leaks
from the
water tank.
Water tank
filling door is not
closed properly
Ensure that filling door
is closed properly.
Steam leaves
stains on the
garment or
impurities
come out of
the steamer
head
Apart from
tap water, you
have filled
other liquids /
additives or
descaling agents
into the water
tank.
Use only tap,
demineralized or
filtered water when
filling up the water
tank.