Problem
Possible cause
Solution
The Calc-Clean process has
not been completed.
You have to perform the Calc-Clean
process again (see chapter ‘IMPORTANT
- Cleaning and maintenance’).
Dirty water and
impurities come
out of the soleplate.
Impurities or chemicals
present in the water have
deposited in the steam vents
and/or soleplate.
Perform the Calc-Clean process regularly
(see chapter ‘IMPORTANT - Cleaning and
maintenance’).
Water flushes out
of the soleplate.
You have accidentally started
the Calc-Clean process (see
chapter ‘IMPORTANT -
Cleaning and maintenance’).
Switch off the appliance. Then switch it
back on again. Let the iron heat up until the
‘iron ready’ light lights up steadily.
The Calc-Clean
process does not
start.
You have not pressed the
Calc-Clean button for 2
seconds until the appliance
started beeping.
See chapter ‘IMPORTANT - Cleaning and
maintenance’.
The iron leaves a
shine or an imprint
on the garment.
The surface to be ironed was
uneven, for instance because
you were ironing over a seam
or a fold in the garment.
Perfect Care is safe on all garments. The
shine or imprint is not permanent and will
disappear when you wash the garment.
Avoid ironing over seams or folds or you
can place a cotton cloth over the area to
be ironed to avoid imprints.
The ironing board
cover becomes wet
or water droplets
come out of the
soleplate.
Steam has condensed on the
ironing board cover after a
long ironing session.
Replace the ironing board cover if the
foam material has worn out. You can also
add an extra layer of felt material under
the ironing board cover to prevent
condensation on the ironing board.
You may have an ironing
board that is not designed to
cope with the high steam
rate of the steam generator.
Put an extra layer of felt material under the
ironing board cover to prevent
condensation on the ironing board.
Steam continues to
come out after I
release the steam
trigger.
Steam is generated in the
soleplate. When you release
the steam trigger, remaining
water is transformed into
steam. This is normal.
Release the steam trigger 2 to 3 seconds
before you place the iron back on the iron
platform or ironing board.
There is a strong
gush of steam when
I release the steam
trigger after placing
the iron on the iron
platform.
When the iron is tilted
upwards, remaining water is
collected and converted into
strong steam. This is normal.
Release the steam trigger 2 to 3 seconds
before you place the iron back on the iron
platform or ironing board.
Steam is weak.
You do not press the steam
trigger continuously.
Keep the steam trigger pressed
continuously when you move the iron over
the fabric.
ENGLISH
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