Problem
Possible cause
Solution
Water spills out of the
appliance during cooking.
You added too much water to the
rice.
Make sure that you add water
to the level indicated on the
scale inside the inner pot that
corresponds to the number of
cups of rice used.
Make sure the water does not
exceed the next level on the scale,
as this may cause the appliance to
over ow during cooking.
Rice smells bad after
cooking.
Inner pot is not well cleaned and
leftover from previous cooking
contaminates the rice.
Clean the inner pot with some
washing detergent and warm
water.
After cooking, make sure the
steam vent cap, inner lid and inner
pot is cleaned thoroughly.
Can’t get to the desired
cooking function
You did not press Menu button
Press Menu button repeatedly to
select the desired menu as shown
by the LED indicator.
Error message E5
appears on the display.
There has been a power failure
during cooking or in the
keep-warm mode that lasted
longer than 2 hours.
When the power supply resumes,
press the Cancel button to reset
the appliance.
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