27
ENGLISH
Problem
Possible cause
Solution
Certain types of
ingredients need to be
shaken halfway through
the cooking time.
Follow the instructions in this user
manual to prepare home-made
fries (see ‘Food table for Smart Chef
programs’ or download the free Airfryer
App).
The Airfryer does
not switch on.
The appliance is not
plugged in.
Check if the plug is inserted in the wall
outlet properly.
Several appliances
are connected to one
outlet.
The Airfryer has a high wattage. Try a
different outlet and check the fuses.
After starting
a Smart Chef
program the
appliance
stopped the
calculation phase.
The cooking chamber
temperature is too high
either because the
appliance is pre-heated
or has not cooled down
sufficiently between two
batches.
Keep the drawer open for some minutes
to cool it down. Close it and start the
Smart Chef program again.
The drawer is opened
during the calculation
phase.
Close the drawer and proceed cooking
with the manual mode.
The drawer is not closed
properly.
Make sure that the drawer is closed
properly.
The appliance has
stopped cooking
with the Smart
Chef program.
The drawer is opened
during the calculation
phase.
Do not pull out the drawer as long as
the appliance is calculating the cooking
time, which is indicated by blinking bars
on the display.
I see some
peeling off spots
inside my Airfryer.
Some small spots can
appear inside the pan
of the Airfryer due to the
incidental touching or
scratching of the coating
(e.g. during cleaning
with harsh cleaning
tools and/or while
inserting the basket).
You can prevent damage by lowering
the basket into the pan properly. If you
insert the basket at an angle, its side
may knock against the wall of the pan,
causing small pieces of coating to chip
off. If this occurs, please be informed
that this is not harmful as all materials
used are food-safe.
White smoke
comes out of the
appliance.
You are cooking fatty
ingredients and the fat
reducer is not put in the
pan.
Carefully pour off any excess oil or fat
from the pan, place the fat reducer in the
pan and then continue cooking.
The pan still contains
greasy residues from
previous use.
White smoke is caused by greasy
residues heating up in the pan. Always
clean the pan, basket and fat reducer
thoroughly after every use.
