Philips HearLink AudioClip, User Manual

Page 1: ...User Guide HEA6000 HearLink AudioClip ...

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Page 3: ...Warranty certificate Date Model Warranty period Serial no Hearing center ...

Page 4: ...horized party exposure to corrosive conditions damage due to foreign objects entering the device or incorrect adjustments are NOT covered by the limited warranty and may void it The above warranty does not affect any legal rights that you might have under applicable national legislation governing sale of consumer goods Your hearing care professional may have issued a warranty that goes beyond the ...

Page 5: ...and maintain your new AudioClip Please read the booklet carefully including the Warnings section This will help you to get the most out of your new AudioClip If you have additional questions about the use of your AudioClip please contact your hearing care professional ...

Page 6: ...use The AudioClip is intended as a wireless receiver and transmitter of sound between hearing aids and the surrounding environment including speech and wireless electronic audio devices The AudioClip furthermore assists users of wireless hearing aids to control the functionality provided by their hearing solution The AudioClip is intended to be used by children 36 months and adults together with t...

Page 7: ...headset for mobile phones and as a remote microphone partner microphone 1 Headset with mobile phone Sounds from your phone will be streamed to your hearing aids through the AudioClip A Your voice is picked up by the AudioClip and sent to the mobile phone B B A ...

Page 8: ...2 Remote partner microphone The voice of a chosen speaker will be transmitted wirelessly from the AudioClip to your hearing aids Up to 20 m ...

Page 9: ...e On Off 22 Daily use Charging 23 Using AudioClip with a mobile phone 25 Ensuring AudioClip is connected to the phone 26 Receiving calls 27 Making calls 29 Advanced headset features 30 Listening to music 31 Using AudioClip as remote microphone 33 Selecting microphone mode 34 Starting stopping sound from remote microphone 35 ...

Page 10: ...6 Starting stopping sound from remote microphone using your hearing aids 37 Using AudioClip as remote control for hearing aids 38 Other features and functions 39 Cleaning the AudioClip 40 Warnings 41 Technical data 47 Technical information 49 ...

Page 11: ...ip box consists of the following elements User Guide HEA6000 HearLink AudioClip HearLink AudioClip AudioClip USB charger cable This booklet User Guide Wall charger will vary from country to country Lanyard long Lanyard regular Pouch ...

Page 12: ...12 Overview main functions Front Microphones Back Multi button On off Answer phone Mode selector Volume Up Down ...

Page 13: ...13 Status indicator Power indicator Charging socket Micro USB Clip rotating for wearing the AudioClip ...

Page 14: ...dle Hearing aids connected not connected to a phone Blinking blue Searching for a mobile phone pairing Steady blue Connected to a mobile phone Steady green In a call Blinking green Incoming call Steady orange Streaming music Steady magenta Remote microphone mode Blinking magenta Remote microphone reconnecting ...

Page 15: ...tion Steady red Battery low Steady green Turned on not charging Blinking green Turned on charging Fading green Turned on charging complete Blinking orange Turned off charging Steady orange Turned off charging complete ...

Page 16: ... aids and the AudioClip need to be paired connected Using the AudioClip with a mobile phone also requires the AudioClip to be paired with connected to your mobile phone A Pairing hearing aids and AudioClip See page 18 for detailed instructions about pairing an AudioClip with your hearing aids ...

Page 17: ...17 See page 20 for detailed instructions about pairing an AudioClip with your mobile phone B Pairing AudioClip and mobile phone ...

Page 18: ...dicator is OFF 2 Turn both hearing aids OFF open battery drawer 3 Turn both hearing aids ON close battery drawer The hearing aids will now be ready for first time connection with the AudioClip You now have 3minutes to complete the pairing 4 Turn ON AudioClip Press and hold multi button for approx 3seconds until power indicator shows STEADY GREEN ...

Page 19: ...our hearing aids Status indicator will be BLINKING YELLOW 6 Place AudioClip and both hearing aids close to each other max distance 20 cm 20 cm 7 Connection established with hearing aid s This is indicated by status indicator STEADY YELLOW ...

Page 20: ...e with the AudioClip 1 Place AudioClip in pairing mode Press and hold the multi button AND volume up button for about 6 seconds A until status indicator BLINKS BLUE 2 The AudioClip will be in pairing mode for about 3 minutes A ...

Page 21: ...d connect to pair with AudioClip This is normally in the settings Bluetooth section of your phone 4 Enter pin code If your phone requests a pin code enter 0000 four zeros 5 Pairing complete Pairing complete with mobile phone is indicated by status indicator STEADY BLUE ...

Page 22: ...22 Daily use On Off ON Press and hold multi button for approx 3 seconds until power indicator shows STEADY GREEN OFF Press and hold multi button for approx 6 seconds until power indicator is OFF ...

Page 23: ...ery low With about 30 minutes remaining streaming time the power indicator turns RED Charging Connect the enclosed charger through the micro USB connector in the bottom of the AudioClip The power indicator BLINKS GREEN or ORANGE ...

Page 24: ...AudioClip OFF Steady Charging complete Important notice If none of charging indicators is lit up disconnect the device from the charger and consult your hearing care professional Important notice When recharging your AudioClip please use the supplied original power supply 5 0V 1A CE and safety marked type ...

Page 25: ...oClip should be worn as indicated for best possible performance It is important that the microphone in the AudioClip is pointing towards your mouth A and that the AudioClip is not covered by clothes etc Maximum distance between AudioClip and mobile phone is 10 meters ...

Page 26: ...onds to change mode Mode change is confirmed by an audible indication in your hearing aids The status indicator is STEADY BLUE Status Description The AudioClip is in idle mode i e not connected to mobile phone Connected to hearing aids Connected to mobile phone The AudioClip is in remote partner microphone mode ...

Page 27: ...e of your mobile phone it will automatically connect to the mobile phone The status indicator is STEADY BLUE Phone ringing When the phone rings you will hear a ring indicator and if available the ring tone from your phone in your hearing aids The status indicator will BLINK GREEN ...

Page 28: ...shortly or answer the call from your mobile phone Once the call is connected the status indicator will change to STEADY GREEN A End call Either click the multi button A shortly or hang up the call from your mobile phone Status indicator is STEADY BLUE ...

Page 29: ...29 Making calls To make a call you only have to use the mobile phone The call will automatically be connected to the AudioClip Once the call is connected the status indicator will change to STEADY GREEN ...

Page 30: ...button activates voice dialing if supported by the phone Reject call A long press on the volume down button while the phone is ringing rejects the call Mute hearing aid microphones Press and hold volume down for about 3 seconds to mute the hearing aid microphones Short press volume up or down will unmute hearing aids ...

Page 31: ...or other device through Bluetooth the music played on the phone device will automatically be played in your hearing aids Status indicator is STEADY ORANGE You do not need to operate anything on the AudioClip Status Description The AudioClip is streaming music from the phone ...

Page 32: ...usic the level of the streamed signal can be adjusted using the volume up down buttons Volume up Volume down Stop sound Stopping sound from phone Short press on the multi button will stop sound Use the controls on the phone to start the sound ...

Page 33: ... microphone In this mode speech from the person wearing the AudioClip will be streamed directly to your hearing aids Up to 20 m Important notice Ensure that the microphone is pointing to the speaker s mouth and that it is not covered by clothes etc ...

Page 34: ... change mode Mode change is confirmed by an audible indication in your hearing aids Status indicator is STEADY MAGENTA Status Description The AudioClip is in idle mode i e not connected to mobile phone Connected to hearing aids Connected to mobile phone The AudioClip is in remote partner microphone mode ...

Page 35: ...op sound from microphone Press and hold multi button A for approx 3 seconds to stop the signal from the microphone to the hearing aids and switch the hearing aids back to their normal program The status indicator will change to STEADY YELLOW or STEADY BLUE ...

Page 36: ...signal can be adjusted using the volume up down buttons Volume up Volume down Mute hearing aid microphones only sound from the remote microphone Press and hold volume down for about 3 seconds to mute the hearing aid microphones Short press volume up or down will unmute hearing aids ...

Page 37: ... next program in the hearing aids Once you reach the remote microphone program you will hear the remote microphone program indicator Important notice Please refer to your hearing aid s User Guide for details on the functionality of your specific hearing aid solution To stop remote microphone sound simply toggle back to wanted hearing aid program ...

Page 38: ... remote control for your hearing aids Volume up Short press Volume down Short press Next program Press and hold for 3 seconds for next program Mute hearing aid microphones long press Short press on volume up or down will unmute Important notice Maximum distance between AudioClip and hearing aids is 2 meters ...

Page 39: ... partner remote microphone there will be no connection to the mobile phone Timeout out of range when in microphone mode If the AudioClip is out of range of the hearing aids the hearing aids will return to their initial program after 90 seconds Clear Bluetooth pairings Press and hold multi button volume up and volume down for 10 seconds to clear all Bluetooth pairings Clearing completed is indicate...

Page 40: ...40 Cleaning the AudioClip Use a soft dry cloth to clean the AudioClip It must never be washed or immersed in water or other liquids ...

Page 41: ...f swallowing small parts AudioClip and its parts should be kept out of reach of children and anyone who might swallow these items or otherwise cause injury to themselves If a small part is swallowed see a doctor immediately Explosives The power source in your AudioClip has insufficient energy to cause fire in normal usage conditions The AudioClip has not been tested for compliance with internation...

Page 42: ...ns The chemicals in cosmetics hairspray perfume aftershave lotion suntan lotion and insect repellent can damage the AudioClip Always remove your AudioClip before applying such products and allow time to dry before use Interference The AudioClip has been thoroughly tested for interference according to the most stringent international standards However interference between the AudioClip and other de...

Page 43: ... by the flight personnel Active implants The AudioClip has been thoroughly tested and characterized for human health according to international standards for human exposure Specific Absorption Ratio SAR induced electromagnetic power and voltages into the human body The exposure values are well below international accepted safety limits for SAR induced electromagnetic power and voltages into the hu...

Page 44: ...ternal signal source When connected to external equipment plugged into a wall outlet this equipment must comply with IEC 62368 or IEC 60065 IEC 60950 until June 20 2019 or equivalent safety standards Connection to external equipment The safety of the use of AudioClip when connected to external equipment via a USB cable is determined by the external signal source When connected to external equipmen...

Page 45: ...ught on something while wearing it the lanyard is designed to break automatically Therefore never try to shorten or modify the lanyard in an unauthorized way The lanyard should not be used by children under 36 months of age Possible side effects The otherwise non allergenic materials used in your AudioClip may in rare cases cause a skin irritation or other side effects Please consult a doctor if t...

Page 46: ...hilips takes no responsibility for such compatibility in general Specifically Philips shall not be responsible for incompatibility resulting from future updates of the mobile phones nor from events of incompatibility not covered by and or found in these tests Philips takes no financial responsibility in terms of reimbursements of mobile phones that do not work as expected Before purchasing a new m...

Page 47: ...free headset profile stereo music A2DP Remote Partner microphone Remote control of hearing aid Volume program shift and mute of microphones in hearing aids Battery2 Typical daily use 16 hours 2 hours audio streaming 2 hours phone 12 hours standby 36 h standby turned on no streaming Charge time 2 hours Battery total life expectancy 80 capacity left after 720 charge re charge cycles Audio quality3 S...

Page 48: ...ofile A2DP 1 3 Headset Profile HSP 1 2 Hands Free Profile HFP 1 6 including support for Wideband Speech Wireless range4 10 meters with Bluetooth Class 2 devices e g mobile phones up to 20 meters between AudioClip and hearing aids Streaming frequency 2 4 GHz Bluetooth band Emissions Max 50 mW equal to 17 dBm e i r p in compliance with all relevant standards Status indications LEDs on the AudioClip ...

Page 49: ...Bluetooth Low Energy BLE and a proprietary short range radio technology all working at 2 4 GHz The 2 4 GHz radio transmitter is weak and always below 50mW equal to 17 dBm e i r p in total radiated power The AudioClip complies with international standards concerning radio transmitters electro magnetic compatibility and human exposure Due to the limited space available on the AudioClip relevant appr...

Page 50: ...t accept any interference received including interference that may cause undesired operation Le présent appareil est conforme aux CNR d Industrie Canada applicables aux appareils radio exempts de licence L exploitation est autorisée aux deux conditions suivantes 1 l appareil ne doit pas produire de brouillage et 2 l utilisateur de l appareil doit accepter tout brouillage radioélectrique subi même ...

Page 51: ...ordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the ...

Page 52: ...EEE Recycle your hearing aids accessories or batteries according to local regulations or return them to your hearing care professional for disposal Electronic equipment covered by Directive 2012 19 EU on waste and electrical equipment WEEE E2105 Regulatory Compliance Mark RCM The product complies with electrical safety EMC and radio spectrum requirements for products supplied to the Australian or ...

Page 53: ... 4 A Power supply outlet R 201 171023 Japan TELEC label R indicates mark for certified radio equipment TA 2017 2336 South Africa ICASA label Indicates that the device is certified and homologated in South Africa Keep dry Indicates a medical device that needs to be protected from moisture Caution symbol Consult instruction for use User Guide for warnings and cautions REF Catalogue number Indicates ...

Page 54: ... on the website www hearingsolutions philips com REACH CTN CTN CTN is a commercial unique part number used for sales and customers to identify each product type wearing Philips brand name FW FW Firmware version used in the product CMIIT 2017DJ6897 China CMIIT ID Indicates that the device is certified in China Double insulation Indicates that product power supply is double insulated This means a ve...

Page 55: ...ments and other relevant provisions of Directive 2014 53 EU The Declaration of Conformity is available from the manufacturer Waste from electronic equipment must be handled according to local regulations E2105 SBO Hearing A S Kongebakken 9 DK 2765 Smørum Denmark www hearingsolutions philips com ...

Page 56: ...203632 CA US ...

Page 57: ... 15 mm 8 15 mm 9 0 mm 19 mm Placeholder for FSC logo ...

Page 58: ... has been manufactured by or for and is sold under the responsibility of SBO Hearing A S and SBO Hearing A S is the warrantor in relation to this product www hearingsolutions philips com 2018 12 07 203632 CA US Firmware 1 x ver 1 0 0000203632000001 Imported and Distributed by Audmet Canada Ltd 1600 4950 Yonge St Toronto ON M2N 6K1 ...