Philips HearLink BiCROS MNR T R, Instructions For Use Manual

Page 1: ...Instructions for Use HearLink Receiver in the Ear CROS Transmitter CROS MNR T R ...

Page 2: ...NR T R HEC6032 and covers both CROS and BiCROS CROS BiCROS Philips HearLink CROS MNR T R is to be used with compatible Philips hearing aids For an overview of which hearing aids Philips HearLink CROS MNR T R is compatible with visit hearingsolutions philips com cros ...

Page 3: ...e additional questions contact your hearing care professional A hearing care professional hearing aid professional audiologist ENT ear nose and throat doctor and hearing aid dispenser is a person who is appropriately educated and has proven competency in professionally assessing hearing selecting fitting and delivering hearing instruments and rehabilitation care to persons with hearing loss The ed...

Page 4: ...ution refer to your hearing aid s instructions for use For your convenience this booklet contains a navigation bar to help you navigate through the different sections More information is available on www hearingsolutions philips com About Getting started Daily use Warnings More info ...

Page 5: ...a hearing aid and their caregivers Hearing care professional responsible for adjusting the hearing aid Intended user group Adults and children older than 5 years Use environment Indoor and outdoor Contraindica tions Not suitable for infants and children below 5 years of age For children from 5 to 8 years of age caution is advised Users of active implants must pay special attention when using the d...

Page 6: ...arted Turn transmitter ON OFF using the charger 14 Turn transmitter ON OFF using the push button 15 Charging time 16 Low battery indication 18 Battery performance 19 Cleaning 20 Daily use Put on the transmitter 22 Change volume on the transmitter 23 Hearing aid sound 24 Change volume on the hearing aid 25 ...

Page 7: ... filter 28 Replace ProWax miniFit filter 29 Transmitter storage 30 Warnings General warnings 32 More info Troubleshooting 36 Water dust resistant IP68 40 Conditions of use 41 Warranty 42 Technical information 44 Sound and LED light indicators 48 ...

Page 8: ...ly sends sound from the poorer ear s surroundings to the hearing aid placed on the better ear CROS Contralateral Routing of Signals is a solution for people with limited or no hearing in one ear combined with normal hearing in the opposite ear BiCROS Bilateral Contralateral Routing of Signals is a solution for people with limited or no hearing in one ear and hearing loss in the opposite ear ...

Page 9: ...9 Hearing aid Transmitter Sound transmission ...

Page 10: ...oes Rechargeable battery Can only be replaced by the hearing care professional Wax filter Wax protection Dummy speaker No sound Ear grip Holds the dummy speaker in place optional Push button Upper part Volume up Lower part ON OFF volume down Microphones Sound in LED light Charging ON OFF ...

Page 11: ... Only for dummy speaker 60 6 mm 5 mm 8 mm 10 mm Dummy speakers The choice of size depends on what fits best in your ear Earpieces The dummy speaker uses one of the following earpieces This helps the transmitter stay in your ear Grip Tip LiteTip or Micro mould can also be used Dome sizes OpenBass dome 12 mm Open dome Bass dome single vent Power dome Bass dome double vent ...

Page 12: ...etween the transmitter and the hearing aid The left right colour indicator helps you distinguish between left and right You can find left right colour indicators on the transmitter itself On the dummy speaker it is located as shown A RED indicator marks the RIGHT transmitter A BLUE indicator marks the LEFT transmitter ...

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Page 14: ...t until the transmitter LED light blinks GREEN twice confirming it is ready for use Your transmitter automatically turns OFF when placed in the charger and starts charging The transmitter LED light turns ORANGE IMPORTANT NOTICE If applicable ensure that your charger is powered or that the charger s built in battery is charged when the transmitter is seated in the charging port For more information...

Page 15: ...EEN Release the push button and wait until the transmitter LED light blinks GREEN twice The transmitter is now turned ON To turn OFF Press and hold the lower part of the push button for approximately three seconds until the transmitter LED light turns ORANGE The transmitter plays four descending tones Release the push button The transmitter is now turned OFF For information regarding tones see the...

Page 16: ...mitter s battery is completely drained the normal charging time is 3 hours 1 hour 0 5 hour Fully charged 50 charged 25 charged When the battery is fully charged the LED light on the transmitter turns GREEN and the charging process stops automatically Leave your transmitter in the charger when you are not using it Ensure that the charger is powered or that the charger s built in battery is charged ...

Page 17: ...Charging time may vary depending on the remaining capacity of the battery and between the transmitter and the hearing aid For instructions on how to use your charger see the charger s instructions for use ...

Page 18: ...you hear three alternate beeps This gives you approximately two hours before the transmitter runs out of battery The beeps are repeated every 30 minutes Just before the battery runs out you hear four descending tones Three alternate beeps The battery is running low Four descending tones The battery has run out ...

Page 19: ...rge it by placing it in the charger Be aware that restarting the transmitter does not give you more usage time For the best charging conditions ensure the room temperature is in the range of 10 C and 35 C 50 F and 95 F If your transmitter does not perform for a full day you may need to replace the battery If so contact your hearing care professional ...

Page 20: ...wire loop for cleaning and removing earwax If you need a new MultiTool contact your hearing care professional Brush Wire loop Magnet IMPORTANT NOTICE The MultiTool has a built in magnet Keep the MultiTool at least 30 centimetres 1 foot away from credit cards and other magnetically sensitive devices ...

Page 21: ...rush to carefully brush debris away from the openings and the surface around the openings Ensure that you do not forcefully squeeze parts of the MultiTool into the microphone openings This may damage the transmitter IMPORTANT NOTICE To clean the transmitter use a soft dry cloth The transmitter must never be washed or immersed in water or other liquids Microphone openings ...

Page 22: ... speaker wire between your thumb and index finger The earpiece should point towards the opening of the ear canal Gently push the earpiece into your ear canal until the dummy speaker wire sits close to your head If the dummy speaker has an ear grip place it in the ear so it follows the contour of the ear Step 1 Step 2 Step 3 Ear grip optional ...

Page 23: ... the transmitter allows you to adjust the volume of the transmitted sound You hear a high pitch beep in the hearing aid when you increase or decrease the volume MAXIMUM START UP VOLUME MINIMUM Press button to increase volume Press button to decrease volume ...

Page 24: ...sound CROS only The microphones on the hearing aid are deactivated This means that no sound is picked up by the hearing aid BiCROS only The hearing aid sound remains the same when you adjust the volume of the transmitted sound using the push button on the transmitter ...

Page 25: ... App Remote Control or iPhone To change the combined sound from the transmitter and hearing aid you need a AudioClip HearLink App Remote Control or iPhone Double push button hearing aids If your hearing care professional has activated the volume control the push button on the hearing aid changes the transmitted sound If your hearing care professional has activated the volume control the push butto...

Page 26: ...an the standard earpiece If the earpiece is filled with earwax replace it with a new one Hold on to the dummy speaker and then pull off the earpiece Insert the dummy speaker into the exact centre of the earpiece for a secure attachment Push firmly to ensure that the earpiece is securely fastened Step 1 Step 2 Step 3 ...

Page 27: ...27 IMPORTANT NOTICE If the earpiece is not on the dummy speaker when removed from the ear the earpiece may still be in the ear canal For further instructions consult your hearing care professional ...

Page 28: ...e use or replacement of wax filters contact your hearing care professional ProWax miniFit filter The dummy speaker has a white wax filter attached to the end with the earpiece The wax filter keeps wax and debris out of the dummy speaker It has no acoustic purpose Replace the filter for hygienic reasons when clogged Remove the earpiece from the dummy speaker before replacing the wax filter Wax filt...

Page 29: ...e tool has two pins one empty for removal and one with the new wax filter Insert the empty pin into the wax filter in the dummy speaker and pull it out Insert the new wax filter using the other pin remove the tool and throw it out 1 Tool New filter New filter Empty pin Old filter Final ...

Page 30: ...is always charged Ensure that your charger is powered or that the charger s built in battery is charged when the transmitter is seated in the charging port To ensure the longest life of the rechargeable battery in the transmitter do not expose it to excessive heat For example do not leave the transmitter in the sun in front of a window or in a car even if the transmitter is in the charger ...

Page 31: ...then turn it OFF This way the battery can be charged again For instructions on how to charge your transmitter see the charger s instructions for use Note To protect the rechargeable battery it is necessary that you fully charge the transmitter every six months If a stored transmitter is not charged within a six month period the rechargeable battery must be replaced ...

Page 32: ...smitter with a designated charger Other chargers risk destroying the transmitter and batteries Choking hazards and risk of swallowing batteries and other small parts The transmitter its parts and the battery should be kept out of reach of children and anyone who might swallow these items or otherwise cause injury to themselves If a battery or the transmitter is swallowed see a doctor immediately F...

Page 33: ...tromagnetic power and voltages into the human body The exposure values are well below international accepted safety limits for SAR induced electromagnetic power and voltages into the human body defined in the standards for human health and coexistence with active medical implants such as pacemakers and heart defibrillators If you have an active brain implant contact the manufacturer of your implan...

Page 34: ...ns occur seek consultation with a physician Interference The transmitter has been thoroughly tested for interference according to the most stringent international standards Electromagnetic interference may occur in the vicinity of equipment with the symbol to the right Portable and mobile RF radio frequency communications equipment can affect the performance of your transmitter If your transmitter...

Page 35: ...ansmitter consult your hearing care professional The safety of recharging batteries using a USB connector is determined by the external signal source When connected to external equipment plugged into a power socket this equipment must comply with IEC 62368 1 or equivalent safety standards Detached earpiece in ear canal If the earpiece is not on the dummy speaker when removed from the ear the earpi...

Page 36: ...ature exceeds 35 C 95 F which prolongs the charging time The charger has stopped charging to protect the battery The transmitter is incorrectly seated in the charger The transmitter s LED light blinks GREEN when the transmitter is placed in the charger The transmitter has not been in use for a prolonged period of time The transmitter s LED light blinks ORANGE when the transmitter is placed in the ...

Page 37: ...smitter into the charger This completes the charging within approximately 15 minutes Check the charging ports for foreign objects Depending on how depleted the battery in the transmitter is the transmitter automatically resumes normal charging mode after a timeframe of up to 10 minutes Ensure you leave the transmitter in the charger during this process Contact your hearing care professional ...

Page 38: ...rom the transmitter Transmitter is out of power Transmitter is turned OFF Receiving hearing aid is turned OFF Beeping If your transmitter plays eight beeps four times consecutively your transmitter needs a microphone service check If none of the above solutions work consult your hearing care professional ...

Page 39: ...39 Solutions Charge the transmitter Turn transmitter ON Turn hearing aid ON Contact your hearing care professional ...

Page 40: ... do not have to worry about your transmitter getting wet when it rains or if it comes into contact with sweat Before charging the transmitter make sure to wipe off any moisture Should your transmitter come into contact with water and stop working gently wipe off any water and let the transmitter dry IMPORTANT NOTICE Do not wear your transmitter while showering or participating in water activities ...

Page 41: ...ing Atmospheric pressure 700 hPa to 1060 hPa Transportation and storage conditions Temperature and humidity shall not exceed the below limits for extended periods during transportation and storage Transportation Temperature 20 C to 60 C 4 F to 140 F Humidity 5 to 93 relative humidity non condensing Atmospheric pressure 700 hPa to 1060 hPa Storage Temperature 20 C to 30 C 4 F to 86 F Humidity 5 to ...

Page 42: ..._______________________ Hearing care professional s address _______________________________________ Hearing care professional s phone ________________________________________ Purchase date ______________________________________________________________ Warranty period ___________________Month __________________________________ Model _____________________________Serial no ___________________________...

Page 43: ...T covered by the international warranty and may void it The above international warranty does not affect any legal rights that you might have under applicable national legislation governing the sale of consumer goods in the country where you have bought your devices Your hearing care professional may also have issued a warranty that goes beyond the clauses of this international warranty Please con...

Page 44: ...ansmission is permitted Due to the limited space available on the transmitter relevant approval markings can be found in this booklet Additional information can be found in the Specification Guide on hearingsolutions philips com USA and Canada This device contains a radio module DA AU5 MNR R with the following certification ID numbers FCC ID 2ACAHAU5MRTRC IC 11936A AU5MRTRC Note The device complie...

Page 45: ...relevant provisions of Directive 2014 53 EU Declaration of Conformity is available at the headquarters website www hearingsolutions philips com doc This medical device complies with Medical Device Regulation EU 2017 745 Declaration of Conformity is available at the headquarters SBO Hearing A S Kongebakken 9 DK 2765 Smørum Denmark www hearingsolutions philips com doc SBO Hearing A S Denmark ...

Page 46: ... to local regulations Hearing aid users can also return electronic waste to their hearing care professional for disposal Electronic equipment covered by Directive 2012 19 EU on waste and electrical equipment WEEE Regulatory Compliance Mark RCM The device complies with electrical safety EMC and radio spectrum requirements for devices supplied to the Australian or New Zealand market IP code Class of...

Page 47: ... limit Indicates the temperature limits to which the medical device can be safely exposed Humidity limitation Indicates the range of humidity to which the medical device can be safely exposed RFID Indicates the presence of a passive radio frequency identification tag incorporated into the device for manufacturing and service purposes CTN Commercial Trade Number REACH Declaration REACH requires Phi...

Page 48: ...ounds will be transmitted to your hearing aid Volume Sound Start up volume 2 beeps Minimum maximum volume 3 beeps Volume up down 1 beep ON OFF Sound LED light ON OFF 4 descending tones Note The transmitter volume sounds are high pitched The high pitch distinguishes the transmitter sounds from the sounds of your hearing aid Long GREEN blink Long ORANGE blink 233848 UK ...

Page 49: ...ouble shooting section The transmitter s LED light blinks ORANGE when the transmitter is placed in the charger Continuously blinking See the Troubleshooting section The transmitter s LED light blinks GREEN when the transmitter is placed in the charger Continuously blinking See the Troubleshooting section Note The transmitter warning sounds are high pitched The high pitch distinguishes the transmit...

Page 50: ...ld Emblem are registered trademarks of Koninklijke Philips N V and are used under license This product has been manufactured by or for and is sold under the responsibility of SBO Hearing A S and SBO Hearing A S is the warrantor in relation to this product 2021 05 04 233848 UK ...