3
Guarantee and service
If you need information e.g. about replacement of an attachment or if
you have a problem, please visit the Philips website at www.philips.com
or contact the Philips Customer Care Centre in your country (you find
its phone number in the worldwide guarantee leaflet). If there is no
Consumer Care Centre in your country, go to your local Philips dealer.
4 Troubleshooting
Problem
Cause
Solution
The
appliance
does not
work at all.
The power socket
to which the
appliance has been
connected may be
broken.
Check the appliance is plugged in
correctly.
The appliance
may have
overheated and
switched itself off.
Unplug the appliance and let it cool
down for a few minutes. Before
you switch on the appliance again,
check the grilles to make sure they
are not blocked by fluff, hair, etc.
