Answer
Yes, except the motor unit.
Please check if you have plugged in the appliance. Also check if the
blender jar has been assembled properly.
When you press the Pulse button, the appliance will run at its highest
speed as long you keep pressing the button. Using the Pulse button is
recommended if you want to have more control over the processing
job, for instance when you are chopping.
No, let the liquids or ingredients cool down to 80
c
C to avoid damaging
the accessories.
It is very common for a new appliance to give off an unpleasant smell
or emit some smoke the first few times it is used.This phenomenon
will stop after you have used the appliance a number of times.The
appliance may also give off an unpleasant smell or emit some smoke if
it has been used too long. In that case you have to switch the appliance
off and let it cool down for 60 minutes.
Switch the appliance off and use a spatula to dislodge the ingredients
that block the blade unit. We also recommend processing a smaller
quantity.
Switch the appliance off and pour out the ingredients.Then remove the
blade unit interface. Check if the sealing ring has been assembled
properly on the blade unit.
Pour the drink through a sieve.To prevent pulp and skins from ending
up in your drink, leave the measuring cup in the lid, make sure the lid
and the filter are in place and the lid is assembled in the correct
position (i.e. with the strainer directly in front of the pouring lip).
Question
Can I clean all removable parts in the
dishwasher?
The appliance does not work. What should I
do?
What does 'pulse' mean?
Can I pour boiling hot ingredients into the
blender jar?
Why does the motor produce an unpleasant
smell during processing?
What should I do when the blade unit or
motor gets blocked during processing?
What should I do if the blender leaks?
What should I do if the fruit juice or soy milk
contains a lot of pulp or skins?
Troubleshooting
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