21
Lack of suction
No milk being
expressed
°
Ensure the pump is correctly assembled and that suction is being created.
°
Relax and try again, as expression may improve after practice.
°
Refer to the ‘Preparing to Pump’ section on page 7.
Pain when
expressing
°
You may be pumping too hard. You do not need to use all the suction
the pump can generate. Try compressing the handle halfway.
°
Try holding down the pump handle for 2-3 seconds per compression.
°
Consult your health professional or breastfeeding advisor.
Milk is drawn up
the Let-down
Massage Cushion
°
Try leaning slightly forward.
°
Remove and re-fit the Let-down Massage Cushion to ensure it is firmly
attached and pushed far enough down the center of the funnel.
Some women may prefer to use the pump without the Let-down Massage Cushion. The Let-
down Massage Cushion has petals that flex in and out to gently massage the area around the
breast. This is intended to help stimulate a fast, natural milk flow. When using the breast pump
without the Let-down Massage Cushion, the maximum vacuum level achievable will be higher.
Cracking or
discoloration
of pump parts
°
Avoid contact with antibacterial detergents or cleaners as they can damage the
plastic. Combinations of detergents, cleaning products, sanitizing solution,
softened water and temperature fluctuations may, under certain circumstances,
cause the plastic to crack. If this occurs, do not use. The pump bodies and breast
milk containers are dishwasher safe but food colorings may discolor them.
Follow guidelines in ‘Cleaning and sanitizing your ISIS iQ DUO
™
on page 6 of the
instruction booklet.
Lost or broken parts
°
Contact AVENT for replacements.
Call 1.800.54.AVENT or visit www.aventamerica.com
Pump not responding
to pressing of the
control handle
°
Ensure the pump is correctly assembled and switched on with the power
indicator illuminated
GREEN
.
°
Make sure the cables between the electric wall socket and the pump are
correctly connected.
Pump light
flashing
RED
°
If the pump stops working and the power light is flashing
RED
then a fault has
been detected.
°
3 flashes, delay, 3 flashes, etc – the ISIS iQ has detected a vacuum fault. Switch
off the motor and check tubing and connections for obstructions or damage.
°
2 flashes, delay, 2 flashes, etc – the ISIS iQ has detected that it is over the acceptable
temperature. Switch off the motor. Ensure unit is not exposed to heat sources or
sitting in direct sunlight. Allow unit to stabilize before trying again.
°
Continuous flashing – the pump has detected that the control cable has been
incorrectly fitted/not fitted or the cable is damaged.
°
Check that all the pump components have been assembled
correctly and that the white valve is positioned correctly.
°
Ensure that the silicone diaphragm and Let-down Massage Cushion
™
are fitted
securely to the pump body and a perfect seal is created, making sure to push
the Let-down Massage Cushion far enough down the center of the funnel.
°
Make certain that the tubing connections and control handle are firmly in place.
22
Need Help? Call us at 1.800.54.AVENT or visit www.aventamerica.com
Key to product base label
TYPE B APPLIED PART
GENERAL WARNING
FOLLOW OPERATING
INSTRUCTIONS
ETL LISTED MARK –
CANADA/UNITED STATES
LISTED
3045297
CLASS II EQUIPMENT
FOR INDOOR USE ONLY
Technical Specifications:
°
Mains Input Voltage 100 – 240 VAC
°
Mains Input Current 1.5A
°
Mains Input Frequency 50 – 60 Hz
°
Supply voltage fluctuations not exceeding
+/- 10% of the nominal voltage
°
Ambient temperature range: +10° C to
+40° C (+50° F to +104° F)
°
Relative Humidity range: 30% to 75%
°
Atmospheric Pressure: 700 to 1060hPa
°
Equipment rated for continuous operation
Technical Specifications
Troubleshooting Guide
