62
Philips · Laserfax 5120 · 5125 · 5135
EN
Guarantee
(Terms and Conditions for United King-
dom only)
In order to supply the guarantee, you should contact your
dealer or Sagem Communications Helpdesk. The proof of
purchase will be required.
Please make usage of your equipment for the purpose for
which it was designed and under normal usage conditions.
Sagem Communications do not accept any liability for any
usage made out of the frame of its original designed pur-
pose and any consequence that may arise from this usage.
Should any malfunctioning arise, the dealer or Sagem
Communications Helpdesk will advise you what to do.
A) General Guarantee Conditions
Sagem Communications undertakes to remedy by repair
or exchange at its own convenience, free of charge for
labour and replacement parts, any defects in the equip-
ment during the guarantee period of 12—twelve—months
(3—three—months for accessories), from the date of orig-
inal invoice of the Equipment, where those defects are a
result of faulty workmanship.
Unless the customer has concluded with Sagem Commu-
nications a maintenance contract in respect of the equip-
ment which specifically provides for repairs to be carried
out at the customer's premises, the repairs will not be car-
ried out on the equipment at the customer premises. The
customer must however return the defective equipment at
his/her own expense, to the address given by the dealer or
Sagem Communications Helpdesk.
In case a product needs to be sent in for a repair, it always
has to be accompanied by a proof of purchase (which is not
altered, written on or in any way be made illegible) show-
ing that the product is still under warrantee. In case no
proof of purchase is enclosed, the Sagem Communications
repair center will use the production date as a reference of
establishing the warrantee status of the product.
Apart from all legal obligatory rules, Sagem Communica-
tions, do not give any Guarantee, either implicit or explicit
which is not set force in the present section, and could not
be hold responsible for any direct or indirect, material or
immaterial damage, in or out of the frame of the present
guarantee.
If any provision of this guarantee shall be held to be in
whole or in part invalid or illegal due to an obligatory rule
applicable to consumers pursuant to their national legisla-
tion, such invalidity or illegality shall not impair or affect
the remaining provisions or parts of this guarantee.
This guarantee does not affect the Customer statutory
rights.
B) Exclusions From Guarantee
Sagem Communications shall have no liability under the
guarantee in respect of:
•) Damage, defects, breakdown or malfunction due to one
or more of the following:
– Failure to properly follow the installation process and
instructions for use
– An external cause to the equipment (including but not
limited to: lightening, fire, shock, vandalism, inappropri-
ate conditions of electrical network or water damage of any
nature)
– Modifications made without the written approval of
Sagem Communications
– Unsuitable operating conditions, particularly of temper-
ature and humidity
– Repair or maintenance of the equipment by persons not
authorized by Sagem Communications
•) Wear and tear from normal daily use of the equipment
and its accessories
•) Damage due to insufficient or bad packaging of equip-
ment when returned to Sagem Communications
•) Usage of new versions of software without previous
approval of Sagem Communications
•) Work on any equipment or software modified or added
without the prior written consent of Sagem Communica-
tions
•) Malfunctions not resulting from the Equipment or from
software installed in user workstations for the purpose of
use of the equipment.
Communication problems related to an unsuitable envi-
ronment including:
– Problems related to access and/or connection to the
Internet such as interruptions by access networks or mal-
function of the line used by the subscriber or his corre-
spondent
– Transmission faults (for example poor geographical cov-
erage by radio transmitters, interference or poor line qual-
ity)
– The local network fault (wiring, servers, workstations) or
the failure of the transmission network (such as but not
limited to interferences, fault or poor quality of the net-
work)
– Modification of the parameters of the cellular network
carried out after the sale of the Product
•) The normal servicing (as defined in the user guide sup-
plied with the equipment) as well as malfunctioning due to
servicing not being carried out. Servicing costs are in any
event always borne by the customer.
•) Malfunctions resulting from the usage of products, con-
sumables or accessories not compatibles with the equip-
ment.
C) Out of Guarantee Repairs
In the cases set forth in B) as well as after expiry of the guar-
antee period, the customer must ask the Authorized Sagem
Communications Repair Centre for a cost estimation.
The repair and delivery costs will be invoiced to the cus-
tomer.
The foregoing shall apply unless otherwise agreed in writ-
ing with the customer and only for the United Kingdom.
Helpdesk:
08 45 - 090 03 15
lpf-5120-5125-5135-manual-uk-int-253117544-b.book Seite 62 Mittwoch, 16. Dezember 2009 10:01 10
