Flash interval
Between 1-3.5s depending on battery/mains connected use
Pulse sequence
Single pulse
Optical spectrum
560-1200 nm
Troubleshooting
Problem
Possible cause
Solution
The device/adapter
becomes warm during use.
It is normal for the device and
adapter to become warm (but
not too hot to touch) during
use.
Use the device in a slightly cooler
environment and/ or let it cool down
before continuing use.
The fan is not working.
Check if the attachment is well
connected. Clean the connectors on the
attachment if needed. In case the
attachment is well connected and it is
possible to produce flashes with the
device, contact the Consumer Care
Center in your
country, your Philips
dealer or a Philips service center.
The cooling airflow of the fan
is blocked by hands or a
towel.
Make sure the cooling airflow of the fan
is unblocked.
When I place the device on
the skin, it does not release
a flash. The 'ready to flash'
light blinks orange.
Your skin tone in the area to
be treated is too dark.
Treat other body areas with lighter skin
tones with Lumea.
The ready to flash light
blinks orange and all 5
intensity lights blink as well.
The device needs to be reset. To reset the device take the plug out of
the socket, wait for 30 minutes to let the
device cool down. The device should
function normally again. In case it doesn't
work again, contact the Consumer Care
Center in your country.
The ready to flash light
does not light up white.
The device is not completely
in contact with your skin.
Place the device at a 90 degree angle on
the skin so that the integrated safety
system in in contact with your skin.
The device produces a
strange smell.
The light exit window or the
skin tone sensor is dirty.
Clean the
light exit window and the skin
tone sensor
carefully.
You have not removed the
hairs on the area to be
treated properly. These hairs
may get burned and can
cause the smell.
Pretreat your skin before you use Lumea.
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