Problem
Possible cause
Solution
You did not make
enough overlaps
when you used
the appliance.
For proper hair-removal results, you have to make
overlaps when you use the appliance. See chapter
‘Using the appliance’, section ‘Subsequent use’, step 9.
You do not use
the appliance
as often as
recommended.
To remove all hairs successfully and to prevent the hair
root from becoming active again, the treatments have
to be repeated once every two weeks for the first
two months. To ensure that your skin stays smooth,
we advise you to repeat the treatment every four to
six weeks. The time between treatments may vary
based on your individual hair regrowth and also across
different body areas. If too many hairs grow back
between treatments, simply shorten the treatment
interval again, but do not treat any area more often
than once every two weeks. When you use the
appliance more frequently than recommended, you do
not increase the effectiveness but you do increase the
risk of skin reactions.
The appliance is
not suitable for
your hair or skin
colour.
Do not use the appliance if your body hair is light
blond, red, grey or white. Do not use the appliance
either if you have very dark skin.
Hair starts to grow again
in some spots on the
treated areas.
You did not make
enough overlaps
when you used
the appliance.
For proper hair-removal results, you have to make
overlaps when you use the appliance. See chapter
‘Using the appliance’, section ‘Subsequent use’, step 9.
Hair starts to grow
again as part of
the natural cycle of
hair growth.
This is normal. It is part of the natural cycle of hair
growth that hair starts growing again. The hairs that
come back, however, tend to be softer and thinner.
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