Philips Magic 3-2, User Manual

52

User Manual

Warranty

(UK Terms  and  Conditions)

ATTENTION

At the beginning of April 2002, SAGEM SA bought the 

PHILIPS fax business unit. SAGEM SA is now the Euro-

pean Number 1 in fax and off ers a complete range of fax 
terminals with Internet access and SMS function, mul-
tifunctional terminals and servers covering the needs of 
all its customers–from home-users to multinational or-
ganisations. In order to apply the guarantee, you should 
contact your dealer. Proof of purchase will be required. 
Should malfunctioning arise, the dealer will advise you 

what to do.

If you bought your equipment from SAGEM directly, 
the following shall apply:

A

 SAGEM undertakes to remedy by repair, free of charge 

for labour and replacement parts, any defects in the equip-
ment during a period of twelve (12) months from the 
date of original delivery of the Equipment, where those 
defects are a result of faulty workmanship. During this 
twelve month guarantee period, the defective equipment 
will be repaired free of charge; the customer must how-
ever fi rst contact the SAGEM After Sales Department, 
the phone number of which can be found on the delivery 
slip or in the instruction manual. Unless the customer 
has concluded with SAGEM a maintenance contract in 
respect of the equipment which specifi cally provides for 
repairs to be carried out at the customer’s premises, the 
repairs will not be carried out on the equipment at the 
customer’s premises. Th

  e following sentence applies to 

purchases of equipment for the customer’s trade, business 
or profession. Except as otherwise expressly provided in 
this Document and to the extent permitted by law, SA-

GEM makes no representations or warranties, express or 

implied, statutory or otherwise, and to such extent, all 
terms and conditions implied by law are hereby exclud-
ed. 

Th

  is guarantee does not aff ect the Customer’s statutory 

rights.

B

 Exclusions From Guarantee

SAGEM shall have no liability under the guarantee in 
respect of:

• damage, defects breakdown or malfunction due to:

– failure to properly follow the installation process and 

instructions for use; or

– an external cause to the equipment (including but not 

limited to, lightening, fi re, shock or water damage of any 
nature); or

– modifi cations made without the written approval of SA-

GEM SA; or

– a failure or neglect to maintain the equipment or inap-

propriate maintenance; or

– unsuitable operating conditions, particularly of temper-

ature and humidity; or

– repair or maintenance of the equipment by persons not 

authorised by SAGEM; or

• wear and tear from normal daily use of the equipment 

and its accessories

• damage due to insuffi

  cient or bad packaging of equip-

ment when returned to SAGEM

• supply of new versions of software

• work on any equipment or software modifi ed or added 

without the prior written consent of SAGEM

• malfunctions not resulting from the Equipment or from 

software installed in user workstations for the purpose of 
use of the equipment

• communication problems related to an unsuitable envi-

ronment, including:

– problems related to access and/or connection to the In-

ternet such as interruptions by access networks or mal-
function of the line used by the subscriber or his cor-
respondent

– transmission faults (for example poor geographical 

coverage by radio transmitters, interference or poor line 
quality)

– the local network fault (wiring, servers, workstations) or 

the failure of the transmission network

• the normal servicing (as defi ned in the user guide sup-

plied with the equipment) as well as malfunctioning due 
to servicing not being carried out, servicing costs are in 
any event always borne by the customer.