14
TROUBLESHOOTING
PROBLEM:
Red Indicator Light does not
blink when you press a key.
SOLUTION: Replace the batteries with
four (4) new “AAA” alkaline
batteries (see page 4).
PROBLEM:
The
VOL+
,
VOL–
, and
MUTE
keys are not functional.
SOLUTION: Make sure that volume control
is locked to a component that
has volume capabilities and is
programmed into the DSS
remote control.
PROBLEM:
The DSS remote control will
not learn a function properly
from your original remote
control.
SOLUTION: Make sure the IR LED from
your original remote control
is lined up with the IR LED
on the DSS remote control
(see step 5 on page 8). If your
original remote control has a
lens covering the IR LED, try
moving the original remote
to the left or right, until the
DSS remote control picks up
the signal.
PROBLEM:
Red Indicator Light blinks
when you press a key, but
home entertainment compo-
nent does not respond.
SOLUTION: Make sure you are aiming the
DSS remote control at your
home entertainment compo-
nent and that you are within
15 feet of the component you
are trying to control.
PROBLEM:
The remote control does not
control home entertainment
components or commands
are not working properly.
SOLUTION: Try all listed codes for the
component brand being set
up.Make sure all components
can be operated with an
infrared remote control.
PROBLEM:
TV/VCR combo does not
respond properly.
SOLUTION: Use the VCR codes for your
brand. Some combo units
may require both a TV code
and a VCR code for full oper-
ation (see page 6).
PROBLEM:
CH+
,
CH–
, and
LAST
do not
work for your RCA TV.
SOLUTION: Due to an RCA design (1983-
1987), only the original
remote control will operate
these functions.
PROBLEM:
Changing channels does not
work properly.
SOLUTION: If original remote control
required pressing
ENTER
to
change channels,press
ENTER
on the DSS remote control
after entering a channel
number.
PROBLEM:
Tried
Auto Scan
and still could
not find a working code.
SOLUTION: Try
Auto Scan
again after
clearing out the component
key as follows: Press and hold
ENTER
until Red Light blinks
twice,then release.Next enter
9 - 9 - 2
. Then press and
release the component key to
be cleared twice.
PROBLEM:
Remote control does not turn
on Sony or Sharp TV/VCR
Combo.
SOLUTION: For power on, these products
require programming TV
codes into the DSS remote
control. For Sony, use TV
code 0029 and VCR code
0061. For Sharp, use TV code
0112 and VCR code 0077.
REM400 Manual Engl 12/28/99 12:01 PM Page 14
