Guarantee and support
If you need information or support, please visit the Philips website at
www.philips.com/support
or read the worldwide guarantee leaflet.
Guarantee restrictions
Cutting units are not covered by the terms of the international guarantee
because they are subject to wear.
Troubleshooting
This chapter summarises the most common problems you could encounter
with the appliance. If you are unable to solve the problem with the
information below, visit
www.philips.com/support
for a list of frequently
asked questions or contact the Consumer Care Centre in your country.
Problem
Cause
Solution
The appliance does
not work as well as it
should.
Hairs may be stuck in the
precision trimming head.
Clean the precision trimming head (see chapter
‘Cleaning’).
The appliance pulls at
the hairs.
You move the appliance
too fast.
Do not move the appliance too fast.
The disposable battery is
empty.
Insert a new battery.
The appliance works,
but the result is
uneven.
You press the appliance
onto the skin too hard.
Do not press the appliance onto the skin too hard,
as this may cause the hair length after trimming to
be shorter than the indicated hair lengths.
The precision trimming
comb is not in full contact
with the skin.
When you use the comb, always make sure it is
fully in contact with the skin.
Always move the appliance against the direction
of hair growth. As not all hairs grow in the same
direction, this means that you have to move the
appliance up, down and sideways.
The appliance does
not work.
The disposable battery
is empty or has been
inserted incorrectly.
Replace the battery or insert it correctly.
ENGLISH
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