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9 Troubleshooting
Warning
Risk of electric shock. Never remove the casing of the player.
•
To keep the warranty valid, never try to repair the player yourself.
If you have problems using this player, check the following points before
you request service. If you still have a problem, register your player and get
support at www.philips.com/welcome.
If you contact Philips, you will be asked for the model and serial number of
this player. The model number and serial number are on the back of this
player. Write the numbers here:
Model No. __________________________
Serial No. ___________________________
Main unit
No power
Ensure power plugs is properly connected.
•
Ensure that there is power at the car cigarette lighter or AC outlet.
•
The buttons on this player do not work.
Disconnect this player from the power supply for a few minutes, and
•
then reconnect.
The player feels warm
When the player is in use for a long period of time, its surface will be
•
heated. This is normal.
Picture
No picture.
Make sure that the TV is switched to the correct source input for this
•
player.
No picture on HDMI connection.
EN
