10
Problem
Cause
Solution
There is not enough water in the
water tank.
Fill the water tank up to the MAX
indication.
Scale has built up inside the
appliance because it has not been
descaled regularly.
Descale the appliance and
soleplate (see chapter 'Cleaning
and maintenance').
Water leaks from the
soleplate.
Steam condenses into water in the
hose when you use steam for the
first time or have not used it for a
long time.
This is normal. Hold the iron away
from the garment and press the
steam trigger.Wait until steam
instead of water comes out of the
soleplate.
The ironing board cover
becomes wet, or there
are water droplets on the
floor/garment.
Steam has condensed on the ironing
board cover after a long ironing
session, or your board cover is not
designed to cope with the high
steam rate.
Replace the ironing board cover
if the foam material has worn out.
We also advise you to use a layer
of felt material in the board cover
to prevent water droplets.
The surface under the
base of the appliance
becomes wet, or steam
and/or water comes out
from under the EASY DE-
CALC knob.
The EASY DE-CALC knob is not
tightened properly.
Switch off the appliance and
wait 2 hours for it to cool down.
Unscrew and reattach the knob to
make sure it is tightened.
The rubber sealing ring of the EASY
DE-CALC knob is worn.
Contact an authorized Philips
service center for a new EASY DE-
CALC knob.
The iron does not heat up
and the amber DE-CALC
light flashes.
The appliance reminds you to
perform the descaling procedure.
The light flashes after approximately
one month of use.
Perform the descaling procedure,
following the instructions in
section ‘Descaling the appliance’.
The steam generator
produces a loud pumping
sound.
There is not enough water in the
water tank.
Fill the water tank up to the MAX
indication and press the steam
trigger.
Warranty and support
If you need information or support, please visit
www.philips.com/support
or read the international
warranty leaflet.
English
Summary of Contents for Perfect Care Aqua Pro GC9300 Series
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