15
ENGLISH
Troubleshooting
This chapter summarises the most common problems
you could encounter with the appliance. If you are unable
to solve the problem with the information below, visit
www.philips.com/support
for a list of frequently asked
questions or contact the Consumer Care Centre in your
country.
Problem
Possible cause
Solution
The ironing board
cover becomes
wet or there are
water droplets
on the garment
during ironing.
Steam has condensed on
the ironing board cover after
a long ironing session.
Replace the ironing board cover if
the foam material has worn out. You
can also add an extra layer of felt
material under the ironing board
cover to prevent condensation on
the ironing board. You can buy felt in
a fabric shop.
You have an ironing board
cover that is not designed
to cope with the high steam
rate of the appliance.
Put an extra layer of felt material
under the ironing board cover to
prevent condensation on the ironing
board. You can buy felt in a fabric
shop.
Water droplets
come out of the
soleplate.
The steam that was
still present in the hose
has cooled down and
condensed into water. This
causes water droplets to
come out of the soleplate.
Steam away from the garment for a
few seconds.
Steam and/or
water come out
from under the
EASY DE-CALC
knob.
The EASY DE-CALC knob is
not tightened properly.
Switch off the appliance and let the
appliance cool down for 2 hours.
Unscrew the EASY DE-CALC knob
and screw it back onto the appliance
properly. Note: Some water may
escape when you remove the knob.
The rubber sealing ring of
the EASY DE-CALC knob is
worn.
Contact an authorised Philips service
centre for a new EASY DE-CALC
knob.
Dirty water
and impurities
come out of the
soleplate or the
soleplate is dirty.
Impurities or chemicals
present in the water have
deposited in the steam
vents and/or on the
soleplate.
Clean the soleplate with a damp
cloth.
Too much scale and
minerals have accumulated
inside the appliance.
Descale the appliance regularly (see
chapter ‘Important - DESCALING’).
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