15
ENGLISH
Problem
Possible cause
Solution
Steam and/or water
come out from under
the EASY DE-CALC
knob.
The EASY DE-CALC knob is not
tightened properly.
Switch off the appliance and let the
appliance cool down for 2 hours. Unscrew
the EASY DE-CALC knob and screw it back
onto the appliance properly. Note: Some
water may escape when you remove the
knob.
The rubber sealing ring of the
EASY DE-CALC knob is worn.
Contact an authorised Philips service centre
for a new EASY DE-CALC knob.
Dirty water and
impurities come out
of the soleplate or
the soleplate is dirty.
Impurities or chemicals present
in the water have deposited in
the steam vents and/or on the
soleplate.
Clean the soleplate with a damp cloth.
Too much scale and minerals
have accumulated inside the
appliance.
Descale the appliance regularly (see chapter
‘Important - DESCALING’).
The iron leaves a
shine or an imprint
on the garment.
The surface to be ironed was
uneven, for instance because you
were ironing over a seam or a fold
in the garment.
PerfectCare is safe on all garments. The
shine or imprint is not permanent and will
come off if you wash the garment. Avoid
ironing over seams or folds or you can place
a cotton cloth over the area to be ironed to
avoid imprints at seams and folds.
The appliance does
not produce any
steam.
There is not enough water in the
water tank (the ‘water tank empty’
light flashes).
Fill the water tank (see chapter ‘Using your
appliance’, section ‘Filling the water tank’).
The appliance is not hot enough
to produce steam.
Wait until the ‘iron ready’ light on the iron
lights up continuously.
You did not press the steam
trigger.
Press the steam trigger and keep it pressed
while you iron.
The water tank is not placed in
the appliance properly.
Slide the water tank back into the appliance
firmly (‘click’).
The appliance is not switched on. Insert the plug in the wall socket and
press the on/off button to switch on the
appliance.
The appliance has
switched off. The
light in the on/off
button flashes.
The auto-off function is activated
automatically when the appliance
has not been used for more than
10 minutes.
Press the power on/off button to switch on
the appliance again.
The appliance
produces a pumping
sound.
Water is pumped into the boiler
inside the appliance. This is
normal.
If the pumping sound continues nonstop,
switch off the appliance and remove the
plug from the wall socket. Contact an
authorised Philips service centre.
