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Internet access via Smart TV is slow:
Try to improve the signal quality
between the router and TV if you are
accessing the Internet wirelessly. Refer
to the router's documentation for
details.
Always use a fast broadband
connection wherever possible.
Update your TV with the latest
software to ensure browsing speed is
optimal.
Your network is slow:
If you are accessing your PC wirelessly, refer
to the router's documentation to improve
the signal quality between the router and
TV.
Wireless network is distorted or not
found:
Make sure that the wireless network is
not disturbed by microwave ovens,
DECT phones or other neighbouring
Wi-Fi devices.
If the wireless network is not working,
try a wired network connection.
Make sure that the firewalls in your
network allow access to the TV
wireless connection.
Contact Philips
Warning: Do not attempt to repair the TV
yourself. This may cause severe injury,
irreparable damage to your TV or void
your warranty.
If are not able to resolve your problem, refer
to the frequently asked questions (FAQs) for
. You
can also consult and contribute to the Philips
TV community at
If you wish to speak to or email a Philips
representative, contact the Philips Consumer
Care in your country. You can find the
contact details in the leaflet accompanying
Note your TV model and serial number
before you contact Philips. These numbers
are printed on the back of the TV and on
the packaging.
