35
EN-GB
Sound Issues
There is a picture but sound quality is poor:
Note
•
If no audio signal is detected, the TV
automatically switches the audio output
off - this does not indicate malfunction.
•
Check that all cables are properly
connected.
•
Check that the volume is not set to 0.
•
Check that the sound is not muted.
There is a picture but sound quality is poor:
•
Check that the sound settings are correctly
set.
There is a picture but sound comes from one
speaker only:
•
Verify that sound balance is set to the
centre.
There is a picture in the TV channel, but the sound
is noisy
•
Check that the sound system setting of the
channel settings is correctly set.
HDMI Connection Issues
There are problems with HDMI devices:
•
Please note that HDCP (High-bandwidth
Digital Content Protection) support can
delay the time taken for a TV to display
content from a HDMI device.
•
If the TV does not recognise the HDMI
device and no picture is displayed, please try
switching the signal source from one device
to another and back again.
•
If there are intermittent sound disruptions,
please check that output settings from the
HDMI device are correct.
Computer Connection Issues
The computer display on the TV is not stable:
•
Check that your PC uses the supported
resolution and refresh rate.
•
Set the TV picture format to unscaled.
English
Network Connection Issues
Web browsing is not working properly:
•
If the router connection settings are
correct, please check the connection
between the router and the Internet.
Computer or web browsing speed is very slow:
•
Please refer to the router’s user manual,
to have a better understanding of the
transmission rate and other signal quality
factors.
•
You need to have a high-speed Internet
connection that can work with the router.
Contact Us
If you cannot resolve your problem, please refer
to the FAQs for this TV at www.philips.com/
support.
If the problem remains unresolved, please
contact the local Philips Customer Service
Centre.
Warning
•
Do not attempt to repair the TV yourself. This
may cause severe injury, irreparable damage to
your TV or void your warranty.
Note
•
Please make a note of your TV model and serial
number before you contact Philips Customer
Service Centre. These numbers are printed on
the back of the TV and on the packaging.
X41G39MV-813-01A 9 50 55PFL5820_GB_20120709.indd 35
X41G39MV-813-01A 9 50 55PFL5820_GB_20120709.indd 35
8/27/2012 11:08:54 AM
8/27/2012 11:08:54 AM
