User Guide
7
Troubleshooting
Troubleshooting
Devices do not respond properly
• Check if the power adapter is connected and the red LED is on.
• Check if the ID and channel numbers on the RF Extender match with the ID and
channel numbers on the Pronto Remote Control (see p. 6). Refer to the Pronto
User Guide for more details on the settings of the Remote Control.
• Check the placement of the RF Extender:
•
Check the distance between the RF Extender and the Pronto Remote
Control (see p. 2).
•
Check the range and the working angle of the IR blaster (see p. 3).
•
Check if the RF Extender is placed in a central position relative to your
devices (see p. 4).
•
Make sure that the distance between the RF Extender and your device is
at least 4 inches (10 cm).
•
Make sure that the distance between the RF Extender and your device is
at most 16 feet (5 m).
•
Make sure the IR signals between the RF Extender and the receiving eyes
of your devices are not disturbed by any objects.
•
Check if metal objects, for instance a metal closet, wires or cables,
surrounding the RF Extender do not disturb the RF signals.
•
If you are using the dual IR emitters, make sure they are connected
properly and that they are placed within range of the receiving eyes
(see p. 5).
• It might be possible that some commands cannot be sent out as RF signals.
In that case you will have to reconfigure the Pronto Remote Control to operate
your devices with IR signals again.
The red LED on the RF Extender blinks without using the Pronto Remote
Control
• This indicates RF interference. Another device in the proximity is sending out
RF signals. Change the channel (CH) on the RF Extender (see p. 7).
There is no red LED on my RF Extender
• Check if the power adapter is connected properly.
The dual IR emitters are no longer adhesive
• Replace the adhesive with a fresh piece of the 2-sided tape.
I cannot find the exact location of the device’s receiving eye
• Check the manual of the device.
When still in doubt, contact your supplier or the manufacturer.
RFX6000 new 24-07-2002 14:04 Pagina 7
