Problem solving
If a fault occurs, first check the points listed below.
If you are unable to remedy a problem by following these hints,
contact the helpline or consult your dealer.
Under no circumstances should you try to repair your humidifier yourself as
this might create harmful situations and will invalidate the guarantee.
Problem
Possible cause
Solution
Power light (7) does
Humidifier not (properly) connected
(Properly) connect the mains lead (12)
not light; humidifier
to the mains supply.
to a mains socket and switch on your
does not work
humidifier.
Power light (7)
Water tank (4) is empty or
Fill water tank (4) with clean water.
lights; ventilator is
water level is too low.
working but no mist
coming out of the
mist outlet (2)
Humidifier produces
Humidifier is brand new.
Leave water tank (4) opened for at least
unpleasant smell
12 hours in a cold place.
Water is dirty or kept too long
Clean water tank (4) and refresh water.
in the water tank (4).
Power light (7)
Too much water in water basin (12).
Drain water from water basin (12).
lights; humidifier
Close water tank cap/water outlet (14)
does not work
firmly.
Humidifier produces
Scale on oscillator (13).
Descale oscillator (13).
too little mist
Water is dirty or kept too long
Clean water tank (4) and refresh water.
in water tank (4).
Strange noises
Water level is too low.
Make sure the water tank (4) is sufficiently
when humidifier is
filled.
operating
Humidifier placed on unstable surface.
Place humidifier on a smooth, flat and stable
surface.
E N G L I S H
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