Philips SENSEO HD 7810/65, User Manual

Problem

Cause

Solution

The coffee is not 

strong enough.

You may not have used 

the right number of pods 

or may have pressed the 

wrong button.

Use 1 pod in combination with the 1-cup pod holder 

and the 1-cup button. Use 2 pods in combination with 

the 2-cup pod holder and the 2-cup button.

The pod(s) may not have 

been placed in the pod 

holder properly.

Place the coffee pod(s) properly in the center of the 

pod holder, to prevent water from escaping along the 

edge of the pod(s). When you use two coffee pods on 

top of each other, make sure that the convex sides of 

both pods point downwards and press the pods lightly 

into the pod holder. Make sure that the coffee in the 

pod is distributed evenly.

You may have used the 

same pod twice.

Place a new pod in the pod holder to brew a fresh cup 

of coffee.

Perhaps you need a 

different flavor.

If you prefer a more robust flavor, Senseo

®

 coffee pods 

with a stronger blend are available.

The coffee is too 

strong.

Perhaps you need a 

different flavor.

If you prefer a milder flavor, Senseo

®

 coffee pods with 

a milder blend are available.

Water leaks 

from the coffee 

machine.

You have not closed the 

lid properly.

Close the lid properly and lock the lever.

You overfilled the water 

reservoir.

Do not fill the water reservoir beyond MAX level.

The sieve in the center 

of the pod holder may 

be clogged.

Check the pod holder. If the sieve is clogged, use a 

dishwashing brush to unclog the sieve. If you cannot 

clean it properly with the dishwashing brush, put the 

pod holder in the machine and descale the machine 

(see chapter ‘Descaling’).

The sealing ring may be 

stuck under the edge of 

the distribution disc.

Check if the sealing ring is stuck under the edge of 

the distribution disc. If it is, pull it out from under the 

distribution disc carefully.

The machine has been 

stored in a room that 

was not frost-free.

For assistance, call 1-866-4 Senseo (1-866-473-6736) 

or visit our website at www.senseo.us.

Water drops on the 

worktop may be the 

result of placing the 

water reservoir or 

removing and removing 

used pod(s).

Check if the water drops on the worktop are not the 

result of placing or removing the water reservoir or 

removing used coffee pods. Make sure that you do not 

remove the water reservoir when the coffee machine 

is heating up. This may cause water that normally ends 

up in the water reservoir to leak out of the machine.
In all other cases, call 1-866-4 Senseo  

(1-866-473-6736) or visit our website at www.senseo.us.

ENGLISH

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