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the damaged surge protector, along with a copy
of the sales receipt, to the specified location, in
secure packaging (to prevent further damage)
with the RA# clearly displayed on the outside
of the package, and with a full written descrip
-
tion of the problem, including the consumer’s
name, address, and daytime phone enclosed.
Philips also reserves the right to examine the
site where the damage occurred.
If the surge protector is covered under the
Surge Protector Limited Warranty, Philips
will, at its sole discretion, at no cost to the
consumer, repair or replace defective surge
protector parts, or replace the entire surge
protector.
Connected Equipment Limited Warranty
Philips warrants to the original consumer
that it will, at its sole option, repair or replace
any equipment properly connected through a
Philips surge protector to a properly wired AC
power line with protective ground and tele
-
phone/coax lines, which is damaged by impulses
from lightning, or other power transients, or
by momentary (less than 1ms) voltage surges
or spikes (an “Occurrence”) if (a) the surge
protector did not function properly and
protect the equipment because it had defects
in assembly, materials, or workmanship, causing
it to operate outside design specifications;
(b) the surge protector shows clear signs of
damage; and (c) the damage resulted from the
Occurrence.
This warranty does not cover (a) damages
caused by flood, erosion, or earthquake, but
excluding lightning on products with Power
Blocker™ technology; (b) damages caused
by a sustained low voltage situation, or a low
voltage disturbance, including brownouts, sags,
or power outages; (c) damages caused by war,
vandalism, theft, normal use wear-and-tear,
depletion, obsolescence, abnormal care or uses,
or abuse; (d) damage due to non-authorized
program or system equipment modification
or alteration; or (e) damage to equipment
that was not directly connected to the surge
protector at the time of the Occurrence.
This warranty extends through the lifetime
of the surge protector, which means until the
surge protector has exceeded its capacity
to protect against surges and spikes. The
“Protection Working” indicator light will no
longer be lit when this capacity is exceeded.
The capacity of the surge protector will be
exceeded after an Occurrence.
This warranty is limited to losses that are
not covered by a warranty from the manufac
-
turer of the connected equipment, or by the
consumer’s homeowners insurance or renters
insurance policy. Consumer agrees to first
seek coverage under any such warranty or
policy, and not seek duplicate coverage from
Philips. Consumer agrees to provide insurance
information to Philips, at its request; and
after a claims settlement, if applicable, Philips
reserves the right to be subrogated under any
existing warranty from the manufacturer of
the connected equipment or under any exist
-
ing insurance policies the claimant may have.
This warranty is limited to surge protectors
which indicate on the packaging an accompa
-
nying connected equipment warranty. After
any repair or modification of the surge pro
-
tector by a facility not authorized by Philips,
any problems that arise will not be remedied
under this warranty.
Your Philips surge protector must be plugged
into a properly grounded outlet. All connected
equipment must be plugged directly into your
surge protector. Using any extension cord,
adapters, other grounding wires or electrical
connections in conjunction with a Philips
surge protector will void all Philips warranties.
All wires leading into the equipment, including
telephone and coaxial lines, must pass through
an appropriate Philips surge protector.
To claim damage as a result of telephone
service line transients, equipment must be
properly connected to a Philips surge protec
-
tor which offers telephone line protection
(see directions for use for installation instruc
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