46
12 Troubleshooting
I cannot hear any sound or the sound is poor,
what do I do?
J
Press
+ VOL -
to increase the volume.
J
Press the
MUTE
button again to
reactivate the sound output.
Is there a maximum distance of transmission
between a wireless router and NP3700 for
effective streaming?
Yes. The maximum distance of Wi-Fi
transmission is 250m measured in open
spaces. However, in a home environment,
where solid obstacles such as walls and
doors are present, the effective transmission
distance is reduced to 50-100m. Reposition
the devices if you experience transmission
problems.
I have not received any registration email from
ConsumerCare@Philips.com.
J
Check that the email address that is
entered in the user registration section is
valid and spelled correctly.
J
Check that the PC has an active Internet
connection.
J
The Internet server may be busy, try
again later.
J
Check if the email was redirected to the
spam folder.
How do I avoid Wi-Fi interferences from
other devices that operate in the same
(2.4GHz) frequency spectrum, such as Dect
phones or bluetooth devices?
J
Move NP3700 at least 3m away from
such devices.
J
Use a WEP/WPA encryption key when
you create the wireless connection your
PC / home network.
J
Change the operating channel on the
interfering devices.
J
Turn the devices in different directions to
minimize interference.
EN
