Problem
Possible cause Solution
You treated an
area for which
the appliance is
not intended.
Only use the appliance
on the underarms, pubic
area (excluding the
scrotum), shoulders, chest,
back and legs.
You have used
a light intensity
which is too
high for you.
Reduce the light intensity to
a level that is comfortable
for you. See chapter
‘Preparing for use’, section
‘Setting the light intensity’.
The UV filter of
the light exit
window is
broken.
If the UV filter of the light
exit window is broken,
do not use the appliance
any more. Contact the
Consumer Care Centre in
your country, your Philips
dealer or a Philips service
centre.
The appliance
is not suitable
for your skin
colour.
Do not use the appliance
if you have a very dark skin.
Do not use it either if your
body hair is light blond, red,
grey or white.
The treated areas
become red after the
treatment.
Slight redness
is harmless
and normal
and disappears
quickly.
No action required.
The skin reaction
after the treatment
lasts longer than usual.
You have used
a light intensity
which is too
high for you.
Select a lower light intensity
the next time. See chapter
‘Preparing for use’, section
‘Setting the light intensity.
English
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