34
EN
Problem
Possible solution
The appliance produces
a strange smell.
The first few times you use the appliance, it may produce a plastic smell.
This is normal. However, if the appliance produces a burnt smell, contact
your Philips dealer or an authorized Philips service centre. The appliance
may also produce an unpleasant smell when one of the filters is dirty. In
this case, clean or replace the filter concerned.
I need cleaner air
because I have an allergy.
You can change the air quality sensor sensitivity (see the chapter ‘Use the
appliance, section ‘Set the sensitivity of the air quality sensor’) to make the
appliance clean the air even better.
The appliance is extra
loud.
•
Please check if you have removed all the packaging material from the
filters.
•
If the appliance is still too loud, you can change the fan speed to a
lower fan speed level.
The appliance still
indicates that I need
to replace a filter, but I
already did.
Perhaps you did not press the
RESET
button properly. Plug in the
appliance, press the button to switch on and press the
RESET
button for two seconds.