Philips VRZ362AT, Owner'S Manual

Page 1: ...urn your Warranty Registration Card within 10 days See why inside POWER VIDEO L AUDIO R VCR TV CHANNEL REC OTR PAUSE PLAY REW STOP EJECT F FWD VCR REC PWR PM w Video Cassette Recorder VRZ362AT VRZ362comb QX33 4 7 99 8 26 PM Page 1 ...

Page 2: ...et the most from your PHILIPS MAGNAVOX product you must return your Warranty Registration Card within 10 days So please mail it to us right now Know these safetysymbols This bolt of lightning indicates uninsulated material within your unit may cause an electrical shock For the safety of everyone in your house hold please do not remove product covering The exclamation point calls attention to featu...

Page 3: ...ith a High Quality HQ system and is compatible with existing Video Home System VHS equipment Philips Consumer Electronics Company recommends that you use only video cassette tapes that have been tested and inspected for use in two four six and eight hour VCRs and which are labeled with the mark The use of tapes that have not been inspected for use in two four six and eight hour VCRs may result in ...

Page 4: ... 28 Front Panel 29 Rear Panel 30 Basic Operations Playing 31 Recording 32 Recording Recording One Channel Watching Another 33 One Touch Recording 34 Timer Recording 35 38 Auto DBS RecordLink 39 Setting Up the VCR Plus Programming System 40 41 Timer Recording With the VCR Plus Programming System 42 43 Rerecording Tape Duplication 44 Playing Repeat Play 45 Time Search 46 Index Search 47 Record End S...

Page 5: ...the VCR but ton when using the remote control to operate the VCR Point the remote control at the TV then press the TV button when using the remote control to operate the TV Point the remote control at the Cable Box or Direct Broadcast System DBS then press the CBL DBS button when using the remote control to operate the Cable Box or DBS When you press the POWER button on the VCR to turn on the VCR ...

Page 6: ...you have a Cable Box or a Direct Broadcast System please see pages eight nine If you have a Stereo TV please see page 10 After you hook up the VCR go to page 11 to turn on the VCR ANTENNA IN Jack on back of TV Cable 75 ohm Back of VCR Antenna Indoor Outdoor 300 ohm 1 Disconnect the antenna or cable from your TV 2 Connect the antenna or cable to the ANT enna IN Jack of your VCR Cable 75 ohm Antenna...

Page 7: ...he TV You may use either a snap on type supplied or screw on type of coaxial cable whichever you prefer 5 Set the CH3 CH4 switch on the back of the VCR to CH3 or CH4 whichever channel is not used or least used in your area Set the TV to the same channel For example when playing a tape if the CH3 CH4 switch is set to CH3 the TV should be on channel 03 Hookups Without a Cable Box Direct Broadcast Sy...

Page 8: ...ep 5 on page 36 Leave the Cable Box DBS on for a timer recording R L VIDEO IN OUT IN OUT AUDIO CH3 CH4 OUT IN ANT OUT IN 75V ANT CABLE TV s ANTENNA IN Jack Cable Box DBS VCR Recording Viewing Any Channel Connections 1 With the VCR on and in VCR position the VCR light will appear on the display panel use the CH annel o p buttons to set the VCR to the Cable Box DBS output channel channel 03 or 04 2 ...

Page 9: ... put the VCR in TV position The VCR light will disappear 3 Set the TV to the Cable Box DBS output channel 03 or 04 4 Select the channel you want to watch at the Cable Box DBS TV s ANTENNA IN Jack Cable Box DBS VCR When you play a tape make sure the Cable Box DBS is set to the same channel as the CH3 CH4 switch on the VCR Set the TV to the Cable Box DBS output channel 03 or 04 Helpful Hint 1 Connec...

Page 10: ...back of the VCR Then connect the other end of the video cable to the VIDEO IN Jack on your TV 3 Connect an audio cable to the red and white AUDIO OUT Jacks on the back of the VCR Then connect the other end of the audio cable to the AUDIO IN Jacks on your TV 4 Turn on your TV making sure it is in Line Input mode Please refer to your TV owner s manual for details 1 2 3 A stereo audio cable not suppl...

Page 11: ...nels When all channels are pro grammed CHANNELS ARE SET will appear on screen briefly then TV programming will appear Now when you press the CH annel o p buttons you ll only scan through channels that you receive To skip this feature and play a tape immediately insert a tape with its record tab removed Or to skip step 3 press the MENU button All on screen displays will be in English To skip step 5...

Page 12: ...T 4 Press the PLAY o button or the STOP p button to select TV if you have an antenna or CABLE TV if you have a cable connection Then press the F FWD B button ON will appear beside your choice 5 Press the PLAY o button or the STOP p button to select AUTO PROGRAMMING then press the F FWD B but ton The VCR will place all the channels you receive into its memory 6 Wait for a few minutes while the VCR ...

Page 13: ...Y o button or the STOP p button until the channel number you want to add or delete appears beside the arrow SELECT op ADD DELETE B 16 DELETED 17 ADDED 18 ADDED 19 ADDED 20 ADDED TO END PUSH EXIT 6 Press the F FWD B button to select ADDED or DELET ED 7 Press the STATUS EXIT button 1 Press the VCR button VAR SLOW VCR TV CBL DBS VOL CH MUTE 100 3 6 9 0 2 5 8 1 4 7 TRACKING F ADV VCR TV REC OTR POWER ...

Page 14: ...n to the previous menu 5 Press the STATUS EXIT button once or twice to exit 2 Press the MENU button SELECT op CHOOSE B PROGRAM VCR SET UP TUNER SET UP SET CLOCK REMOTE LOCATOR TO END PUSH EXIT 3 Press the PLAY o button or the STOP p button to select TUNER SET UP then press the F FWD B button SELECT op CHOOSE B TV CABLE TV ON AUTO PROGRAMMING ADD DELETE CH CH MEMORY REVIEW TV STEREO ON 2ND AUDIO TO...

Page 15: ... DAYLIGHT SVG TIME ON SET TIME ZONE AUTO TO CONTINUE PUSH MENU SELECT op CHOOSE B TO END PUSH EXIT To display the time press the STA TUS EXIT button A status display which includes the time will appear on the TV screen for about five sec onds For details see On Screen Status Displays on page 27 If you press the STATUS EXIT but ton while you are setting the clock the TV screen will return to the pr...

Page 16: ...o correct is flashing Then enter the correct number 6 Press two Number buttons for the month two Number buttons for the day and two Number buttons for the year For example for July 1 1998 press 07 01 98 The day of the week will appear automatically 7 Press the STATUS EXIT button to start the clock The screen will return to the program you were watching The time will appear on the VCR display panel...

Page 17: ...annels 2 69 at step 4 If you have a cable connection you may select channels 1 125 The clock cannot be set automati cally if you don t receive a channel that carries a time signal in your area Set the clock manually If there are only a few channels in your area that carry time signals setting the clock automatically may take several minutes If nothing happens even after you wait several minutes se...

Page 18: ...ET TIME ZONE then press the F FWD B button SELECT op CHOOSE B AUTO ON ATLANTIC EASTERN CENTRAL MOUNTAIN PACIFIC ALASKA HAWAII TO END PUSH EXIT 4 Press the PLAY o button or the STOP p button to select your time zone ON will appear beside your choice 5 Press the STATUS EXIT button SELECT op CHOOSE B PROGRAM VCR SET UP TUNER SET UP SET CLOCK REMOTE LOCATOR TO END PUSH EXIT VAR SLOW VCR TV CBL DBS VOL...

Page 19: ...e hour in April and turn back one hour in October Daylight Saving Time is set to ON when you receive your VCR Turn Daylight Saving Time ON or OFF by following the steps below Before you begin Make sure the clock is set 1 Press the VCR button 4 Press the PLAY o button or the STOP p button to select DAYLIGHT SVG TIME Then press the F FWD B button so that OFF or ON appears beside DAYLIGHT SVG TIME VA...

Page 20: ...F TO END PUSH EXIT If you accidentally select Spanish on screen displays and need English on screen displays 1 Press the VCR button 2 Press the MENU button 3 Press the PLAY o button or the STOP p button to select PREPARE EL VCR then press the F FWD B button 4 Press the PLAY o button or the STOP p button to select LENGUA JE then press the F FWD B button 5 Press the PLAY o button or the STOP p butto...

Page 21: ... the TV button Then press the POWER button If your TV turns on or off try the other TV buttons see pages 24 26 If your TV doesn t turn on or off or if the other buttons don t work go to step 2 2 Find the brand of your TV on the list below and remem ber the two digit number beside it 6 Repeat step 1 If the remote control works your TV you re fin ished If the remote control still doesn t work your T...

Page 22: ...of your Cable Box or DBS on the lists below and remember the two digit number beside it 6 Repeat step 1 If the remote control works your Cable Box or DBS you re finished If the remote control still doesn t work your Cable Box or DBS repeat steps 2 5 using a different code for your brand if available There is no guaran tee that the remote will work your Cable Box or DBS 2Find your code CABLE BOX CO...

Page 23: ...seconds The exception is when you plug the VCR power cord into the wall outlet for the first time Or press any button on the remote control to stop the beeping If another remote control beeps The VCR may find other remote controls If this occurs follow the steps below to program the VCR to find only its remote con trol 1 Press the VCR button then press the MENU button 2 Press the PLAY o button or ...

Page 24: ...BS button before pressing other Cable Box Direct Broadcast System buttons The buttons with a shaded description may also operate features of your TV Cable Box or Direct Broadcast System Buttons that are shaded in the illustration light up for five seconds when you press any button on the remote control Helpful Hints F FWD Fast Forward B Button When playback is stopped press to fast forward the tap...

Page 25: ...tape Details are on page 47 F rame ADV ance Button Press when in Still mode to advance the picture one frame at a time Details are on page 51 VCR TV Button Use to select VCR or TV position VCR Position Use to watch a tape to watch a program while recording it or to watch a TV program changing channels at the VCR If the VCR light appears on the display panel of the VCR it is in VCR position TV Posi...

Page 26: ...REC ord OTR Button Press once to start a recording Details are on page 32 Or press repeated ly to start a One Touch Recording Details are on page 34 Number Buttons Use to select channels at the VCR TV Cable Box or Direct Broadcast System use to set up VCR features such as the clock Channels 1 9 To select press 0 then the channel number you want For example to select channel 7 press 0 7 Channels 10...

Page 27: ...five seconds only the counter will remain on screen You must press the STATUS EXIT button to remove it If you select STATUS ON then select COUNTER ONLY OFF Whenever you press the STOP p button or the PLAY o but ton the status display will appear for five seconds If you select STATUS OFF The status display will not appear when you press function but tons You must press the STATUS EXIT button to see...

Page 28: ...ght appears when there is a tape in the VCR PWR power Light This light appears when the power is on VCR PM PWR REC Timer Light This light glows when the VCR is turned off to set a timer recording or during a One Touch Recording It flashes if the power is off for a timer recording but there is no tape in the VCR It flashes when all timer recordings are finished Clock Feature Display This display te...

Page 29: ...rmal playback or slow motion play back Also press to remove ver tical jitter in a Still picture PLAY Button Press to play a tape Press to release Slow Search or Still mode and return to playback Details are on pages 51 52 REW ind Button When playback is stopped press to rewind the tape at high speed During playback press to rewind the tape while the picture stays on screen Details are on page 51 S...

Page 30: ...ages six nine OUT Jack Use the supplied RF coaxi al cable to connect this jack to the ANTENNA IN Jack on your TV Cable Box or Direct Broadcast System Details are on pages six nine VIDEO OUT Jack Connect a cable going to the VIDEO IN Jack of a camcorder another VCR or an audio visual source laser disc player video disc player etc here Details are on pages 44 and 54 AC Power Cord Connect to a stan d...

Page 31: ... on the display panel If the tape s record tab has been removed playback will start automatically 6 When the tape stops press the EJECT button on the remote control or the STOP EJECT button on the VCR to remove the tape 3 If playback does not start automatically press the PLAY o button 4 Press the STOP p button on the remote control or the STOP EJECT button on the VCR once to stop playback 5 Press...

Page 32: ...a record tab is in the VCR the VCR will eject the tape and PROTECTED CAS SETTE CANNOT RECORD will flash on screen Other recording options are on pages 33 44 You can change the tape speed during a recording but some distor tion will appear on the tape The VCR will record in a preset vol ume Helpful Hints 5 Press the SPEED button until the desired tape speed appears briefly on screen Details about t...

Page 33: ...annel 5 To return to the channel being recorded press the TV button then use the Number buttons to select channel 03 or 04 at the TV whichever channel the CH3 CH4 switch on the back of the VCR is set to If the VCR remote control doesn t operate your TV use the TV remote control to select channel 03 or 04 6 Press the VCR button 7 Press the VCR TV button to put the VCR in VCR posi tion The VCR light...

Page 34: ...recording press the REC ord OTR button repeatedly until REC appears in the upper left corner of the TV screen STATUS must be set to ON See page 27 for details The REC light will remain on the display panel of the VCR but the Timer light will disappear To check the time remaining for an OTR after the OTR has been set press the STATUS EXIT button To change the recording length while an OTR is in pro...

Page 35: ...B button SELECT op CHOOSE B ONCE DAILY WEEKLY PROGRAM REVIEW TO END PUSH EXIT 3 Press the PLAY o button or the STOP p button to select a ONCE DAILY OR WEEKLY recording Then press the F FWD B button ONCE The VCR will record a TV program on any day you choose up to 12 months away DAILY The VCR will record the same channel every day from Monday to Friday starting at the same time and recording for th...

Page 36: ... button then select another number 5 Use the Number buttons to enter the channel you want to record If you have a basic antenna or cable hookup as shown on pages six seven enter the channel number of the TV program you want to record Enter a 0 before all single digit channels If you are recording from line input press 0 0 AV REAR will appear on screen If you are using a Cable Box DBS enter the Cab...

Page 37: ... off the VCR power The Timer light will appear on the display panel If the timer recording will take place several hours or days from now you may use the VCR until time for the recording Turn off the VCR a few minutes before the recording starts If you forget to turn off the VCR PLEASE TURN OFF VCR FOR TIMER RECORDING flashes on your TV screen two minutes before a timer recording starts Press the ...

Page 38: ...the F FWD B button 3 Press the PLAY o button or the STOP p button to select PROGRAM REVIEW then press the F FWD B button The timer recording information for the program in the lowest numbered slot will appear on screen If no timer recordings are set nothing will happen when you press the F FWD B button 4 Press the F FWD B button repeatedly to review all pro grammed timer recordings If you don t pr...

Page 39: ...ON SCREEN MODE AUDIO OUT LANGUAGE VCR PLUS REF MAP DBS RECORD LINK OFF TO END PUSH EXIT FOLLOW THE STEPS BELOW 1 SET TIME ON DBS 2 TURN DBS OFF 3 CONNECT A V IN TO VCR VCR WILL BE TURNED OFF AUTOMATICALLY FOR AUTO DBS RECORD LINK SEE OWNERS MANUAL FOR DETAILED INFORMATION 2 Press the VCR button VAR SLOW VCR TV CBL DBS VOL CH MUTE 100 3 6 9 0 2 5 8 1 4 7 VCR TV REC OTR POWER SPEED STATUS EXIT STOP ...

Page 40: ...VCR with your local channel infor mation To fill in the boxes you will need 1 a cable channel list if applicable you can request one from your cable company and 2 a chart that lists VCR Plus channel numbers which you can find in your TV guide or the TV listings of your local newspaper NOTE If you are using a Cable Box DBS the Cable TV channel must be 03 or 04 the Cable Box DBS output channel for e...

Page 41: ...ble TV channel will be 03 or 04 the Cable Box DBS output channel for every VCR Plus channel You must set the Cable Box DBS to the channel you want to record leave the Cable Box DBS on for the timer recording 7 Press the STATUS EXIT button To erase a Cable TV channel num ber repeat steps 3 5 on this page Then press the PLAY o button or the STOP p button to select it Press the CLEAR button then pres...

Page 42: ...he same time and recording for the same length of time WEEKLY The VCR will record the same channel on the same day at the same time and for the same length of time every week CODE ERROR may flash on screen after step 3 if you enter an incorrect number for example one that is too short The previous screen will appear Enter the correct PlusCode programming number If the VCR PLUS CROSS REF MAP reappe...

Page 43: ...ke sure there is a tape in the VCR 6 Press the STATUS EXIT button PROGRAM WAS COM PLETED PLEASE TURN OFF VCR FOR TIMER RECORDING should appear on screen briefly 7 Press the POWER button to turn off the VCR power The Timer light will appear The Timer light will flash if there is not a tape in the VCR If the timer recording will take place several hours or days from now you may use the VCR until tim...

Page 44: ...DIO CH3 CH4 OUT IN ANT CH3 CH4 OUT IN ANT VCR 1 Playing VCR VCR 2 Recording VCR 2 VCR 1 will play your tape Put a prerecorded tape in VCR 1 1 Audio cables from AUDIO OUT Jacks of VCR 1 to AUDIO IN Jacks of VCR 2 2 Video cable from VIDEO OUT Jack of VCR 1 to VIDEO IN Jack of VCR 2 3 RF coaxial cable from VCR s OUT Jack to TV s ANTENNA IN Jack If you use the AUDIO and VIDEO IN Jacks on the back of V...

Page 45: ... Press the STATUS EXIT button The real time counter memory does not function during Repeat Play Helpful Hints SELECT op CHOOSE B PROGRAM VCR SET UP TUNER SET UP SET CLOCK REMOTE LOCATOR TO END PUSH EXIT SELECT op CHOOSE B REPEAT PLAY OFF ON SCREEN MODE AUDIO OUT LANGUAGE VCR PLUS REF MAP DBS RECORD LINK OFF TO END PUSH EXIT 1 Press the VCR button 4 Press the PLAY o button or the STOP p button to s...

Page 46: ...or back ward For example for 1 hour 25 minutes press Number but tons 1 2 5 Or for five minutes press Number buttons 0 0 5 4 Within 10 seconds press the F FWD B button or the REW ind button The VCR will skip over the specified length of time then begin playback If you want to search for more than 59 minutes you must enter the length of time in hours and minutes For example to search forward 70 minu...

Page 47: ...program then begin playback The program numbers count down on screen as the searching progresses To remove the on screen counter press the INDEX SEARCH button once Every time an index mark is skipped the number of programs decreases by one Up to 20 index marks may be searched This function will not operate in recording mode Press the STOP p button to stop the search An index mark will be made auto...

Page 48: ...is reached REC END SEARCH COMPLETED will appear on screen briefly Skip Search This function enables you to skip forward 30 seconds at a time during tape playback 1 During tape playback press the SKIP SEARCH button The VCR will skip forward 30 seconds then resume normal play back Press the STOP p button to cancel a Record End Search or a Skip Search Helpful Hint SEARCHING FOR REC END VAR SLOW VCR T...

Page 49: ...e QUICK SEARCH button on the remote control There must be a tape in the VCR This function will not operate during a recording To cancel a Quick Search that is in progress press the STOP p button When the end of a tape is reached during a Quick Search the VCR will rewind the tape to the beginning eject the tape and turn itself off If a real time counter memory is set the VCR will rewind the tape to...

Page 50: ... status display 3 While the status display is on screen press the CLEAR button to reset the real time counter to zero 4 While the real time counter is on screen press the MEM ORY button so that M appears beside the counter 5 To go to a tape location where the real time counter was reset to zero press the REW ind button or the F FWD B button when playback is stopped When the tape reaches the point ...

Page 51: ... tape playback press the PAUSE STILL button A still picture will appear on screen 2 To advance the still picture frame by frame press the F rame ADV ance button 3 To release the still picture and return to playback press the PLAY o button or press the PAUSE STILL button again Slow and Still modes will automati cally switch to Stop mode after five minutes to protect the VCR and the tape from damage...

Page 52: ...ng the VAR iable SLOW button 2 To release Slow mode and return to normal playback press the PLAY o button or press the SLOW button again VAR SLOW VCR TV CBL DBS VOL CH MUTE 100 3 6 9 0 2 5 8 1 4 7 TRACKING F ADV VCR TV REC OTR POWER SPEED STATUS EXIT STOP PLAY F FWD REW MEMORY X2 PLAY SLOW VCR PLUS ENTER QUICK TIME INDEX SEARCH REC END SKIP EJECT MENU CLEAR PAUSE STILL VRZ362comb QX33 4 7 99 8 27 ...

Page 53: ...to zero then stop The VCR will not eject the tape automatically or shut itself off Tape Eject A tape can be ejected with the VCR power on or off but the VCR must be plugged in Automatic Tracking Adjustment The VCR adjusts tracking automatically to give you the best possi ble picture quality With some recordings however you may get a better picture using the manual tracking controls see below Manua...

Page 54: ...ve a Mono Speaker TV just use one of the connections shown then follow the steps on pages 55 57 The indication 2ND AUD or TV STEREO that appears on this side of the status display tells you if your VCR is pro grammed to receive a second audio or stereo broadcast it cannot be programmed to receive both at the same time Follow the steps on page 55 to program the VCR to receive a second audio or ster...

Page 55: ...AUTO PROGRAMMING ADD DELETE CH CH MEMORY REVIEW TV STEREO ON 2ND AUDIO TO END PUSH EXIT You can only receive and record in stereo or second audio programs that are broadcast in second audio or stereo You can only play in stereo or second audio tapes that were recorded in stereo or second audio Please see page 54 to deter mine if the program you want to watch record is being broadcast in stereo or ...

Page 56: ...s the STATUS EXIT button SELECT op HIFI ON MONO TO END PUSH EXIT All programs are automatically recorded in both Hi Fi stereo sound and in monaural sound The audio level of a tape recorded in Hi Fi stereo will differ from the audio level of a tape not recorded in Hi Fi stereo Normally HIFI should be selected from the AUDIO OUT menu for playback with Hi Fi sound But you can change the selection to ...

Page 57: ...r to the right of TV STEREO on screen 9 Press the STATUS EXIT button SELECT op CHOOSE B TV CABLE TV ON AUTO PROGRAMMING ADD DELETE CH CH MEMORY REVIEW TV STEREO ON 2ND AUDIO TO END PUSH EXIT 6 VAR SLOW VCR TV CBL DBS VOL CH MUTE 100 3 6 9 0 2 5 8 1 4 7 TRACKING F ADV VCR TV REC OTR POWER SPEED STATUS EXIT STOP PLAY F FWD REW MEMORY X2 PLAY SLOW VCR PLUS ENTER QUICK TIME INDEX SEARCH REC END SKIP E...

Page 58: ...t putting a tape in the VCR the Timer light will blink If the record tab on a tape is missing the VCR will eject the tape The Timer light will blink Make sure the VCR power is off Make sure the clock is set pages 15 18 The VCR may not perform or continue a timer recording if a power interruption of more than one minute occurs If you have a Cable Box Direct Broadcast System timer recordings are pro...

Page 59: ...ou may need to tune your TV again The motor cylinder rotates even when the VCR is in Stop mode To enable the quick play mechanism the cylinder will rotate for about five minutes This is normal The quick play mechanism enables the tape mechanism to switch from Stop mode to Play mode in one sec ond Line Input mode If you accidentally enter Line Input mode AV FRONT or AV REAR will appear on your TV s...

Page 60: ... or use the Number buttons to select another chan nel OTR One Touch Recording a timed recording that starts imme diately and records for 30 minutes to eight hours Remote Control the small electronic unit that came with your VCR allows you to operate your VCR from a distance You may be able to operate your TV Cable Box or Direct Broadcast System with the remote control RF coaxial cable The cable su...

Page 61: ...er Consumption 18W Operating Temperature 41 F 5 C to 104 F 40 C Relative Humidity 10 to 80 Weight 6 61 lbs 3 0 kg Dimensions 15 3 4 W x 3 1 16 H x 10 D 400mm x 92mm x 230mm Tuner Broadcast Channels VHF 2 13 UHF 14 69 Cable TV Channels 2 13 Midband A 1 Superband J W Hyperband A 5 A 1 Special Channel 5A Ultraband 37 94 100 125 NOTE Designs and specifications are subject to change without notice VRZ3...

Page 62: ... officially distributed by Philips Consumer Electronics Company In countries where Philips Consumer Electronics Company does not dis tribute the product the local Philips service organiza tion will attempt to provide service although there may be a delay if the appropriate spare parts and technical manual s are not readily available MAKE SURE YOU KEEP Please keep your sales receipt or other docume...

Page 63: ...earch button 25 49 real time counter 50 rear panel 30 rec otr button 26 29 34 rec ord end search button 24 48 light 28 recording basic 32 one channel watching another 33 timer 35 38 with the vcr plus programming system 40 43 remote control buttons 24 26 sensor 29 using 5 remote locator 23 repeat play 45 rerecording 44 rew ind s button 26 29 rf coaxial cable 6 9 44 60 safety precautions 3 searching...

Page 64: ... sure the items on this page are packed with your VCR These accessories are provided to help you use or set up your VCR If any of these items are not included or if you need to replace an item contact Philips Service Solutions Group at the address below Philips Service Solutions Group P O Box 967 Greeneville TN 37744 0967 Or call 1 800 851 8885 VRZ362comb QX33 4 7 99 8 27 PM Page 64 ...