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20 FAQs
Answers to the frequently asked questions are listed here
to solve simple problems with the recorder. If the problem
cannot be solved, please contact the dealer or visit our
official website:
www.philips.com/support
My Video Tracer cannot power on:
Incorrect time/date:
Blurred photo/video:
My Video Tracer does not record anything:
My Video Tracer does not play recordings:
My Video Tracer crashes:
The battery is out of power, please recharge promptly.
Please set the time/date in the menu if the recording time is
incorrect.
If the camera lens are unclean, please clean up the lens with a
piece of flannelette.
The Video Tracer’s memory is full, and the loop record is
off. Please delete some recordings or move them to other
storage devices.
The battery is out of power, please recharge.
If the device cannot start, display a black screen or fails to
function, resetting the device provides the most common
solution. A reset button is located inside a pinhole at the
slot of the battery cover. The recorder can be reset by using
tweezers or any pointed object to press inside the pinhole.
Note
•
This operation will not cause any loss or damage to files.
