Philips XENIUM 9@9w, Service Manual

Page 1: ...SERVICE MANUAL Repair for Cellular Telephone LEVEL 1 LEVEL 2 XENIUM 9 9w Philips W S ...

Page 2: ...SERVICE MANUAL Last updates DATE MODIFICATION PAGE 11 07 07 CREATION ...

Page 3: ... IGN IGNITION CURRENT CONSUMPTION 24 8 4 W P TEST PROCEDURE 25 8 5 EMAIL TEST PROCEDURE 28 8 6 BLUETOOTH TEST PROCEDURE 29 8 7 SMS TEST PROCEDURE 29 8 8 MMS TEST PROCEDURE 30 8 9 JAVA TEST PROCEDURE 31 9 0 ASSEMBLY DISMANTLEMENT PROCEDURES 32 9 1 DISMANTLEMENT 33 9 2 BOARD EXCHANGE COMPONENT 39 9 3 ASSEMBLY 40 9 4 EXPLODED VIEW 45 10 0 SOLUTIONS IN CASE OF PROBLEMS DURING THE TESTS 46 10 1 THE PHO...

Page 4: ...11 0 ANNEX 1 48 12 0 ANNEX 2 51 ...

Page 5: ...re PN Hardware Configuration of the Mobile CN Matrix for Types of SW used on the different hardware HW Hardware ASC Authorized Service Center NSC National Service Center ISC International Service Center 5 0 TEST EQUIPMENT AND TOOLS Equipment Tools Data Connect Cable Philips No 433900861701 Digital Multimeter Recommended Model Fluke Specification with current reading in mA Digital Radio communicati...

Page 6: ... loop Keypad Vibrator Loud Speaker Ring Tone LED LCD LCD Contrast ADC Charger Headset RTC MTBF UART Memory Card Camera 6 2 RF Test The purpose of the radio test is to prove that the tested phone is compliant to the Standard The radio test must be performed with a Digital Radio Test Set The mobile has to be set on the antenna coupler inside the shielded chamber Due to a not accessible RF connector ...

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Page 8: ...7 0 BEFORE STARTING 7 1 Description Of The Transceiver ...

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Page 10: ...7 2 Description Of The Display ...

Page 11: ...summarises the arrangement of the main menu the meanings of the various icons found there and the page in the User manual where more detailed information concerning the subject can be found Press OK to access the main menu when in idle mode then use the central navigation key to browse the icons and lists For more details about the each main menu please refer to the product user manual ...

Page 12: ...7 4 Inserting Removing Battery 7 5 Inserting The Sim Card ...

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Page 14: ...own below Then plug the other end into a main AC power socket 7 7 Features Quick Presentation 7 7 1 W P This menu allows you to access services supplied with your network such as news sports weather you can go to Wap site to have information or to save Image sound and java application To access to these services the mobile should be configurate most of the time done by the operator Many option are...

Page 15: ... to the message 7 7 5 MMS Your mobile phone allows you to send and receive MMS multimedia messages featuring texts pictures and sounds A multimedia message can be made of one slide including text sound and image or of several in this case the message is played in a slide show whether you send it to an e mail address or to another mobile phone For More Information concerning MMS function please rea...

Page 16: ...d as below On Off button Ringer Echo loop Vibrator Loud Speaker Receiver LED LCD LCD Contrast LCD Backlight Keyboard Camera ADC Charger Headset MTBF Memory Card Current Consumption 8 1 1 switch on phone Press on off key for at least 3 seconds phone switches on After switching on phone is in idle state 8 1 2 Enter test mode Press 66 phone enters factory mode There is a list for each item for testin...

Page 17: ... LED press On to test and then Off to stop LCD item9 LCD 1 Auto Display Press ok to start test automatically 2 For specific purpose you can test manually for each item LCD contrast item10 LCD contrast 1 main LCD Press up down to adjust the contrast value to test Keypad item4 Keypad press ok to enter the test window and then press each key to test one by one Camera item19 Camera 1 Sensor setting pr...

Page 18: ...r the same as item12 Headset item14 Headset press On to test and then Off to stop MTBF item16 test is done automatically for LCD Keypad Backlight Louder Spk Receiver etc Memory Card item18 Memory Card not available All the NFF products must be directly returned to the customer ...

Page 19: ...lity Call release Call set up from tester Call release from tester 8 2 5 The following parameters must be checked in TCH loop mode Emission parameters Power level RMS phase error Peak phase error Frequency error Power ramping Timing Advance Reception parameters Rx level Rx quality BER Byte Error Rate FER Frame Error Rate Generally the test sequences built inside the testers will be used to check t...

Page 20: ...X X X X X X X X X X X Mid level Power level RMS phase error Peak phase error Frequency error Power ramping Timing advance X X X X X X TX measurements Low Level Power level RMS phase error Peak phase error Frequency error Power ramping Timing advance X X X X X X X X X X X X RF Level Measurements GSM Channels Low Mid High DCS Channels Low Mid High PCS Channels Low Mid High 85 0 dBm Rx level Rx qual ...

Page 21: ...0 15 Mask Timing Advance 975 62 124 5 10 15 1 00 bit Power Reading Output Power Average 975 62 124 Level 19 5 5 dBm 975 62 124 Level 15 13 3 dBm 975 62 124 Level 10 23 2 dBm 975 62 124 Level 5 33 2 dBm RECEPTION Rx Level 975 62 124 102 dBm 4 to 12 Rx Qual 0 to 1 Rx Level 975 62 124 85 dBm 21 to 29 Rx Qual 0 Rx Level 975 62 124 60 dBm 46 to 54 Rx Qual 0 to 0 TCH LOOP SENSITIVITY BER 975 62 124 85 d...

Page 22: ...0 5 10 Mask Timing Advance 0 5 10 1 00 bit Power reading Output Power Level 0 30 2 dBm Level 10 10 4 0 dBm Level 15 0 5 0 dBm RECEPTION Rx Level 512 700 885 102dbm 4 to 12 Rx Qual 102dbm 0 to 1 Rx Level 512 700 885 85dbm 21 to 29 Rx Qual 85dbm 0 Rx Level 512 700 885 60dbm 46 to 54 Rx Qual 60dbm 0 TCH LOOP SENSITIVITY BER 512 700 885 85dbm 0 FER 512 700 885 85dbm 0 BER 512 700 885 102dbm 2 44 FER 5...

Page 23: ...sk Timing Advance 0 5 10 1 00 bit Power reading Output Power Level 0 30 2 dBm Level 10 10 4 0 dBm Level 15 0 5 0 dBm RECEPTION Rx Level 512 810 102dbm 4 to 12 Rx Qual 102dbm 0 to 1 Rx Level 512 810 85dbm 21 to 29 Rx Qual 85dbm 0 Rx Level 512 810 60dbm 46 to 54 Rx Qual 60dbm 0 TCH LOOP SENSITIVITY BER 512 810 85dbm 0 FER 512 810 85dbm 0 BER 512 810 102dbm 2 44 FER 512 810 102dbm 0 If a phone is out...

Page 24: ... Phase error RMS idem GSM 900 1800 on last timeslot 13 16 1 Phase error Peak idem GSM 900 1800 on last timeslot 13 16 1 Frequency error idem GSM 900 1800 on last timeslot 13 16 1 Output Power Levels GSM 900 1800 on all timeslot and conf 13 16 2 Power Ramping GSM 900 1800 on all timeslot and conf 13 16 2 8 3 Battery Charging IGN Ignition Current consumption 8 3 1 Charger detection Battery charging ...

Page 25: ...d during first seconds After few seconds a charge current 500 mA approx has to be observed Unplug the charger 8 3 2 Current consumption a Check current_OFF When the mobile is OFF the current measured must be 0 03 I mA 0 08 b Check Current_ON Turn the mobile on During the ignition phase the first seconds after pressing the ON Key a current consumption around 55 90mA can be observed On first display...

Page 26: ...st be assumed that the functional test and the radio test have been done successfully Refer to RF TEST Chapter 8 4 2 W P Menu explanation to be checked using the Operator Simcard When you launch Wap functions you see this screen 1 Home page parameter URL This parameter is a string of characters ASCII used to identify the protocol eg HTTP the location of the server eg WAP Philips com the port numbe...

Page 27: ...ettings By this setting you can decide whether or not you want the service message shown when you launch WAP d Clear Cache By this menu you can clear the cache so as to make launching WAP faster e Clear Cookies By this menu you can clear the cookies so as to make launching WAP faster Since the settings for GPRS or GSM have been configured by default so end user doesn t need to set the parameters f...

Page 28: ...n a foreign country he may not be able to use the W P feature or may have to change the W P parameters for example use the analogue number instead of the ISDN one The customer has to contact his her operator for further information Number of attempts Î W P services may be accessed after several attempts depending on the covered area or the network status busy Obviously this is not a case for excha...

Page 29: ...uetooth then press on Power On to activate it Go to Connectivity Bluetooth Setting press on Change Device name to know the name of your device 8 6 2 Transmit a picture From File Manager menu to select one image photo next press Option to select Forward To Bluetooth then the image photo will be send by Bluetooth 8 6 3 Headset pairing Check that the Bluetooth is still activated Put the headset in pa...

Page 30: ...part So that s why to solve MMS problems the following process must be observed Check with the customer that all the needed parameters are stored in the phone memory This part should be configure using Philips Site or operator site a quick test has to be performed to check memory reliability Perform a functional and a radio test of the mobile phone The MMS Test procedure has to be performed only i...

Page 31: ...I launches Java in initialization mode with as a parameter the path of the pre loaded MIDlets folder The JAM lists all JAD JAR files in this directory For each of these files the JAM automatically launches the installation process with as the target folder the Default folder i e B java MIDlets Default To make sure the pre loaded MIDlets are not installed twice any MIDlets present in the Default fo...

Page 32: ...he Java application manager will make sure the user does not try to download a file bigger than this limit The call back to the WAP browser shall be done in resume mode so that the browser automatically returns to the last page visited Any error situation during this process shall be reported to the user After an error the JAM shall propose to the user to come back to the WAP browser 9 0 ASSEMBLY ...

Page 33: ...ent 9 1 1 Removing the battery cover and Battery Step1 Prepare following tools 1 pincette 2 Screw driver T5 60 Step2 Push battery cover off as shown in picture Step2 Step3 Take battery out 9 1 2 Removing Rear Housing ...

Page 34: ... Unscrew the 6 screws Make sure not to damage the cover following to the step shown in the pictures 9 1 3 Removing PCBA out of Front Housing ...

Page 35: ... unplug the two connectors as shown in the picture Step1 z Make sure not to damage the connector and FPC 9 1 4 Removing Speaker z Use pincette to take speaker away from the real housing 9 1 5 Removing front housing assy ...

Page 36: ...iece from Front Housing z Use pincette to remove earpiece off front housing z Use finger to push the two big clip off front housing as Step 2 shown z After the two steps pull the keypad off the front housing 9 1 7 Remove FPC board ...

Page 37: ...z Use pincette to remove the metal dome as shown in the picture z Peel off metal dome finally 9 1 8 Removing Sheet Metal dome z Peel off metal dome and EL sheet from FPCB 9 1 9 Removing the Vibrator ...

Page 38: ...z Use pincette to remove Vibrator as shown in the picture 9 1 10 Removing the Camera moudle z Remove Camera moudle as shown in the picture ...

Page 39: ...00 P6100 P5100 POS Description No P5100 MM8430 2610RA1 CON RF 003220000211 P5300 XH414H IV01E BAT BACKUP 3 3V P855 003140000001 P5500 1 1705300 5 CON SIM 003230000511 P5501 2 338063 6 CON SIM 003230000521 P6100 24 5805 040 000 829 CON OTH B2B RECEPTA 003290000841 P7200 24 5805 030 000 829 CON B2B 30PIN 003290002931 P8210 302 10103 03 CON OTH MINI USB 003290002941 ...

Page 40: ...serting Vibrator z Use pincette to place Vibrator into right place as shown in the picture 9 3 2 Inserting Camera Module z Use pincette to place Camera Module into right place as shown in the picture 9 3 3 Assemble LCD FPCB ...

Page 41: ...9 3 4 Assemble FPCB to chassis ass y 9 3 5 Assemble front housing assy z Use pincette to place receiver into right place as shown in the picture ...

Page 42: ...ce Keypad into right place as shown in the picture z make sure that Keypad is assembled with front housing well 9 3 6 Assemble front housing and chassis ass y 9 3 7 Assemble the main PCBA into chassis ass y ...

Page 43: ...9 3 8 Assemble Rear cover 9 3 9 Screw the rear cover and chassis assembly together 9 3 10 Insert Battery ...

Page 44: ...9 3 11 Assemble Battery cover Æ THE PRODUCT IS NOW COMPLETELY ASSEMBLED ...

Page 45: ...amera NÆ Screw Pos Material No 12NC Description A 433900753065 MM1128635 Front ass y Coco black wide sl B 433900753055 MM1127515 Rear housing black wide slim 2 C 004340003982 ASSY w s II PCBA D 433900441872 MM3104112 Battery Cover Coco black wide E 431125903351 EA2000601 EAR LSP OWRL 0615L 32A F 824030023171 EA4000021 P 2511 MEC VIBRATOR G 433900762063 MM1128643 CN ROA Coco Keypad wide slim 2 ...

Page 46: ...ssing pins Check the mobile connector Remove the battery Check that both the connectors of the phone and those of the battery are not damaged Check the charger individually with a reference mobile If the charger works properly try to charge the customer mobile with a reference battery If neither of the battery and the charger can be incriminated dismantle the mobile change the battery connector or...

Page 47: ...unication problems Sound quality can be checked in audio loop test If the mobile passes the radio tests successfully we can assume that the phone works properly The customer must check the coverage area of his network operator or that he does not use the phone in a radio shadow outside the coverage area in a tunnel or between tall buildings If the mobile does not pass the radio tests swap the boar...

Page 48: ...ng line pixel on LCD 小LCD缺线 缺像素 137 Auxiliary display pb 小LCD无显示 13A Missing line pixel on lcd 缺线 缺点 13B No backlight 无背灯 13C Beep LCD开机无显示 13D White mess flash screen 白屏 乱屏 屏幕闪动 13E Black screen 黑屏 13S Screen saver photo issue 墙纸问题 166 Damaged plug or socket 插梢 插座 外壳 损坏 169 Broken aerial 天线外裂 16G Broken Slanted LCD 液晶裂 16X Other Physical damage new code 171 Faulty clock function 时钟功能问题 178 Other ...

Page 49: ...册 220 Reception level problem 信号弱 231 No emission 无发射 不能打电话 240 Noisy or distorted audio new code 244 Echo 重音 277 No dial tone 无拔号音 278 No buzzer ring 铃声小 279 Not registering 不能注册 510 No audio 听筒无声 521 Low audio level 听筒声小 540 Noisy audio 听筒 有噪音 通话断续 571 Fm radio problem 收音机问题 old code 17N 572 Bedj function problem new code 57A Hands free problem 免提问题 581 Headset not operable new code 61B Vibrator...

Page 50: ...frared not operable 红外线不能用 725 Bad click feeling new code 731 Wrong icon battery mgt new code 733 Touch screen failure 触 摸 屏 没 功 能 old code 773 775 Defective sms mms function 彩信问题 old code 17M 781 SIM blocked SIM卡上锁 old code 788 782 Display frozen new code 783 Does not read SIM card 不读SIM卡 old code 790 788 Sim blocked SIM卡上锁 789 Imsi failure IMSI失败 ...

Page 51: ...12 0 ANNEX 2 MECHANICAL ARCHITECTURE ...

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