Philips Xenium Dual Band, Service Manual

Page 1: ...T Approval Jean Pierre HOLLANDE Operational manager SERVICE REPAIR SUPPORT PROCEDURE PCC VY 691 E XENIUMDB989LVL1 0025 MLD MLD Revision 2 Date 19 06 2000 Page 1 out of 24 SERVICE MANUAL Repair for Cellular Telephone XENIUM DUAL BAND LEVEL 1 1 PCC VY 691 E XENIUM989 0025 MLD MLD ...

Page 2: ...ational manager SERVICE REPAIR SUPPORT PROCEDURE PCC VY 691 E XENIUMDB989LVL1 0025 MLD MLD Revision 2 Date 19 06 2000 Page 2 out of 24 Service Manual Last updates DATE MODIFICATION PAGE 19 06 2000 CREATION Revision 2 26 07 2000 Modification of components list Page 23 CONTENTS 2 PCC VY 691 E XENIUM989 0025 MLD MLD ...

Page 3: ...EST PROCEDURES 10 8 1 INITIAL FUNCTIONAL CHECK FOR TCD989 J XENIUM 10 8 2 RF TEST 13 8 3 CHARGING IGN IGNITION BATTERY 15 9 0 ASSEMBLY DISMANTLEMENT PROCEDURES 15 9 1 DISMANTLEMENT 16 9 2 ASSEMBLY 16 10 0 DEFAULTS SETTINGS 16 10 1 RESET CUSTOMER PARAMETERS 16 10 2 USE OF THE GSM STRING RSAV OR 7728 16 11 0 SOLUTIONS IN CASE OF PROBLEMS DURING THE TESTS 17 11 1 THE PHONE DOES NOT SWITCH ON 17 11 2 ...

Page 4: ...RY ACRONYM LIST Window or Bezzel Protective plastic over the LCD display SW Software PN Hardware Configuration of the Mobile CN Matrix for Types of SW used on the different hardware HW Hardware ASC Authorized Service Center NSC National Service Center Test SIM Card Used for functionality of PHILIPS Mobiles Test SIM Card SP SIM Card that is used to stimulate the user interface and allow radio tests...

Page 5: ...Interface Test Use the Test SIM card SP Production to test the transceiver as follows On off Button LCD Backlight Keyboard Test Buzzer Test Audio Test Antenna Test levels 5 10 LCD LED Test On Off IMEI Tester Status Eeprom Status With a fast charger connected with the PRODUCT s bottom connector check the full scrolling from one mode to the next when charging IGN Ignition Battery 6 2 RF Test The rad...

Page 6: ...ice TANT Approval Jean Pierre HOLLANDE Operational manager SERVICE REPAIR SUPPORT PROCEDURE PCC VY 691 E XENIUMDB989LVL1 0025 MLD MLD Revision 2 Date 19 06 2000 Page 6 out of 24 7 0 BEFORE STARTING 7 1 Description of the transceiver 6 PCC VY 691 E XENIUM989 0025 MLD MLD ...

Page 7: ... 0025 MLD MLD Revision 2 Date 19 06 2000 Page 7 out of 24 7 2 Description of the display Indicates the Network on which your phone is registered Clock Indicates an hour Reception quality The more bars shown the better the reception Indicates the date Battery level The bars indicate the battery level 4 Bars means full no bars means recharging is needed 7 PCC VY 691 E XENIUM989 0025 MLD MLD ...

Page 8: ...to operate your phone 7 4 Inserting the MICRO SIM card 7 4 1 The mobile supports only the mini plug in SIM card Push the metal retaining clip to the right and lift the cardholder Slide in the SIM card between the retaining clip and the plastic tongue with the cut corner of the card at the top left Close the cardholder and push the retaining clip to the left ...

Page 9: ...e battery into place in the direction of the antenna 7 6 Removing the battery 7 6 1 Press the locking button located alongside the antenna while pushing the battery in the direction of the arrow 7 6 2 Remove battery 7 7 Charging the battery 7 7 1 Plug the battery onto the transceiver 7 7 2 Plug the charger into the connector at the base of the transceiver ...

Page 10: ...hone and clip a charged battery on the phone 8 1 2 Press the ON button for 2 seconds at least and the LCD will show a message which contains information of FA and 12NC see 8 1 3 Follow the instructions as mentioned below Step Procedure Observation 1 Press Key 1 Press Key 1 again Continue Buzzer signal Left corner displays 1 00 2 Press key 2 Audio loop local effect Press key 2 again LocalEffect XX ...

Page 11: ...XXXXX XX SimLk XXXXX Sim lock Status Left corner display 8 07 9 Press Key 9 Product information Compare information with label printed on back case Press key 9 again PROD INFO XXXXXXXXX Product 12NC XXXXXXXX PN Number VY made in Le Mans SA made in Singapore EO made in Shenzhen Left corner displays 9 08 10 Press key 0 Press key 0 again ADC MEASURES XXXX XXXX XXXX XXXX Left corner displays 0 09 11 P...

Page 12: ...rner displays 0B 16 Press the Scanswitch Press the Scanswitch PAGE SELECTION XX Left corner display OK 0E 17 Press Green button Press Green button again MANUAL TEST GOOD Left corner displays 0F 18 Press Red button Press Red button again MANUAL TEST BAD Left corner displays 10 8 1 4 If any of the step failed functional refer to Chapter 10 8 1 5 Perform visual check on battery connectors car kit con...

Page 13: ...on parameters Power level RMS phase error Peak phase error Frequency error Power ramping Reception parameters Rx level Rx quality BER Byte Error Rate FER Frequency Error Rate Generally the test sequences built inside the testers will be used to check the mobile You must assess that the test sequences limits comply with the standard specifications 8 2 6 GSM Specification 900 Mhz Test Parameters Cha...

Page 14: ...specifications it must be sent to the Repair Center 8 2 7 PCN Specification 1800 Mhz Test Parameters Channel level Standard Specification EMMISSION Phase error RMS 512 635 760 885 0 5 10 0 to 5 degree Phase error Peak 0 5 10 20 to 20 degree Frequency Error 0 5 10 180 Hz to 180 Hz Power Ramping 0 5 10 Mask Modulation 0 5 10 Mask Switching Transcients 0 5 10 Mask Power reading Output Power level 0 3...

Page 15: ...e battery is being charged Steady means the battery is fully charged If the battery is totally discharged the battery icon will start scrolling 2 to 3 minutes only after being connected to charger 8 3 2 Remove the charger by unplugging the connector from the round socket at the base of the transceiver 8 3 3 Remove the battery 8 3 4 Lift the bottom left side of Production Test SIM Card with a tweez...

Page 16: ...set customer parameters To reset customer parameters it must use a GSM String This Gsm String is RSAV or 7728 So the defaults settings of the manufacturer are actived 10 2 Use of the GSM string RSAV or 7728 Procedure to follow Turn on the mobile a SP SIM card is not necessary Enter the Gsm String RSAV or 7728 You can see Reset but the customer parameters are not reset yet Turn off the mobile When ...

Page 17: ...ot switch on send the mobile for repair 11 2 Charge does not start or no detection of the charger Check the charger contacts for dust or missing pins Check the mobile connector Remove the battery Check that both the contacts of the phone and those of the battery are not damaged Check the charger individually with a reference mobile If the charger works properly try to charge the customer mobile wi...

Page 18: ...sing key 3 Check the microphone and the earpiece If the failure cannot be found out send the mobile for repair 11 7 Communication problems Sound quality can be checked in audio loop test sound distortion whistling echo If the mobile passes the radio tests successfully we can assume that the phone works properly The customer must check the coverage area of his network operator or that he does not u...

Page 19: ... 257 61141 Antenna ass y X16 DB 0906 1 4311 258 72846 Battery Slim 800mAh Li on 1 4311 258 75075 Vibra Battery 900 mAh Li on 1 3122 427 20946 Fast Charger Europe 1 3122 427 21206 Fast Charger UK 1 ANNEXE 1 ...

Page 20: ...Each returned product must have an IRIS code to identify the failure ...