RSd SPEAKERS
SUBWOOFER OWNER’S MANUAL
Phoenix Gold International, Inc. • 9300 North Decatur St. Portland, OR 97203 • 503.286.9300 • www.phoenixgold.com
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WARRANTY IS VOID IF THE PRODUCT’S SERIAL NUMBER HAS BEEN REMOVED OR DEFACED.
LIMITED WARRANTY SPEAKERS (USA)
Phoenix Gold warrants this product to be free of defects in materials
and workmanship for a period of one (1) year from the original date of
purchase.
This warranty is not transferable and applies only to the original purchaser
from an authorized Phoenix Gold dealer. Should service be necessary under
this warranty for any reason due to manufacturing defect or malfunction,
Phoenix Gold will (at its discretion), repair or replace the defective product
with new or remanufactured product at no charge. Damage caused by
the following is not covered under warranty: accident, misuse, abuse,
product modification or neglect, failure to follow installation instructions,
unauthorized repair attempts, misrepresentations by the seller. This
warranty does not cover incidental or consequential damages and does
not cover the cost of removing or reinstalling the unit(s). Cosmetic damage
due to accident or normal wear and tear is not covered under warranty.
WARRANTY
FOR SERVICE INFORMATION IN THE U.S.A. PLEASE CALL:
Phoenix Gold Customer Service: (503) 286-9300 or (800) 950-1449 during
normal business hours (8:30 AM – 5:00 PM Pacific Standard Time)
AFTER A RETURN AUTHORIZATION NUMBER HAS BEEN ISSUED, THE
PRODUCT MAY BE SHIPPED TO THE FOLLOWING ADDRESS:
Phoenix Gold Product Service
9269 N. Bradford St. Portland, Or 97203
PHOENIX GOLD INTERNATIONAL, INC
9300 North Decatur St. Portland, OR 97203
(do not send product for repair to this address)
INTERNATIONAL WARRANTIES:
Products purchased outside the United States of America are covered
only by that country’s Authorized Phoenix Gold reseller and not by
Phoenix Gold International, Inc. Consumers needing service or
warranty information for these products must contact that country’s
reseller for information.
Phoenix Gold encourages product owners to first contact their original
Phoenix Gold reseller to determine whether the issue can be resolved
without sending the product back to Phoenix Gold.
If a return is necessary, the reseller will contact Phoenix Gold to obtain
authorization for the return. All returns require a Return Authorization
number from Phoenix Gold before shipping the product to Phoenix Gold’s
service facility. If a product owner is unable to return a product to the
original reseller, the owner can contact Phoenix Gold directly to obtain a
Return Authorization number. Units returned to Phoenix Gold without an RA
number may be subject to refusal or delays.
All warranty returns should be sent to Phoenix Gold’s Product Service
facility freight-prepaid and must be accompanied by proof of purchase (a
copy of the original sales receipt).
Non-defective items received may be returned freight-collect. Customer is
responsible for shipping charges and insurance when sending the product to
Phoenix Gold. Freight damage on returns is not covered under warranty.
IF YOU NEED SERVICE ON YOUR PHOENIX GOLD PRODUCT:
Use the following area record basic information
about your purchase.
Model Number
Serial Number (if available)
Date of Purchase
Store/Reseller Purchased from
