Phonak Audeo V30, User Manual

Page 1: ...User Guide V90 V70 V50 V30 ...

Page 2: ...n Off 7 Batteries 8 Putting on the hearing aid 9 Removing the hearing aid 10 Push button 11 Volume control Further Information 12 Care and maintenance 13 Wireless accessories 14 Service and warranty 15 Compliance information 16 Information and description of symbols 17 Troubleshooting 18 Important safety information 3 4 6 8 10 11 12 14 15 16 17 18 21 22 24 28 32 34 ...

Page 3: ...odel c Audéo V 10 c Audéo V 312 c Audéo V 312T c Audéo V 13 Battery type c 10 c 312 c 13 Your hearing care professional If no box is checked and you do not know the model of your hearing aid please ask your hearing care professional ...

Page 4: ...technology currently available on the market Please read these user instructions thoroughly in order to benefit from all the possibilities your new hearing aid has to offer With proper use and care you will be able to enjoy your hearing aid for many years to come If you have any questions please consult your hearing care professional Phonak life is on www phonak us com ...

Page 5: ...0 312 Phonak Audéo V70 312T Phonak Audéo V70 13 Phonak Audéo V50 10 Phonak Audéo V50 312 Phonak Audéo V50 312T Phonak Audéo V50 13 Phonak Audéo V30 10 Phonak Audéo V30 312 Phonak Audéo V30 312T Phonak Audéo V30 13 CE mark applied 2014 2014 2014 2014 2014 2014 2014 2014 2014 2014 2014 2014 2014 2014 2014 2014 This user guide is valid for ...

Page 6: ...teries 1 2 3 Blue marking for left hearing aid Red marking for right hearing aid Remove the sticker from the new battery and wait 2 minutes Audéo V 10 V 312 V 312T Audéo V 13 Open the battery door Place battery in the battery door with the symbol facing upwards ...

Page 7: ...ton on your hearing aid can have various functions The function for your hearing aid is indicated in your individual instructions To increase the volume press the volume control upwards To decrease the volume press the volume control downwards Off On ...

Page 8: ...ify your personal model by Checking Your hearing aid details in chapter 1 Comparing your hearing aid with the models shown below Pay attention to the shape of the hearing hearing aid and if a volume control is present Battery door Anchor optional Speaker without earpiece attached Push button Audéo V 10 Wire ...

Page 9: ...Anchor optional Anchor optional Push button Push button Audéo V 312 V 312T Audéo V 13 Wire Wire Speaker without earpiece attached Speaker without earpiece attached Battery door Battery door Volume control ...

Page 10: ...s pull down on the ridge at the bottom of the hearing aid There is a red or blue marking inside the battery door This will tell you if it is a left or a right hearing aid Blue marking for left hearing aid Red marking for right hearing aid Audéo V 10 V 312 V 312T Audéo V 13 ...

Page 11: ...11 6 On Off The battery door is also the on off switch 1 2 Closed battery door hearing aid is on Open battery door hearing aid is off When you switch on the hearing aid you may hear a start up melody ...

Page 12: ...ower You will hear two beeps when the battery is low You will have approximately 30 minutes to change the battery this can vary depending on the If it is difficult to close the battery door Check that the battery is inserted correctly and the symbol is facing upwards If the battery is not inserted correctly the hearing aid will not work and the battery door can be damaged ...

Page 13: ...tteries Identify the correct battery size 10 312 or 13 by Checking Your hearing aid details in chapter 1 Checking the marking on the inner side of the battery door Or checking the following table hearing aid settings and battery We recommend that you always have a new battery on hand Please ensure you use the correct type of battery in your hearing aids zinc air Please also read chapter 18 2 for f...

Page 14: ...g on the hearing aid 1 2 3 Place the hearing aid behind your ear Insert the earpiece into your ear canal If there is an anchor attached to the earpiece tuck it into the bowl of your ear to secure your hearing aid ...

Page 15: ...earing aid from behind the ear In very rare cases your earpiece can remain in your ear canal when removing the hearing aid from the ear In the unlikely case that the earpiece does get stuck in your ear canal it is strongly recommended to see a medical specialist for safe removal ...

Page 16: ...ur hearing aid can have various functions or it can be deactivated This depends on the programming of the hearing aid which is indicated in your individual Hearing aid instructions Please ask your hearing care professional for this printout ...

Page 17: ...7 11 Volume control To increase the volume press the volume control upwards To decrease the volume press the volume control downwards The volume control can be disabled by your hearing care professional ...

Page 18: ... regarding product safety see chapter 18 2 General information Before using hair spray or applying cosmetics you should remove your hearing aid from your ear because these products may damage it When you are not using your hearing aid leave the battery door open so that any moisture can evaporate Make sure that you always completely dry your hearing aid after use Store the hearing aid in a safe dr...

Page 19: ...eaned and dried The hearing aid is used and maintained as described in this user guide Hearing aids with a design integrated Roger receiver are also water resistant Hearing aids with an audio shoe and Roger universal receiver are not water resistant Use of your hearing aid around water can restrict air flow to the batteries causing it to stop working Should your hearing aid stop working after comi...

Page 20: ... It is not recommended to rinse with water If you need to clean your hearing aid intensively ask your hearing care professional for advice and information on filters or drying capsules Weekly Clean the earpiece with a soft damp cloth or with a special cleaning cloth for hearing aids For more in depth maintenance instructions or for more than basic cleaning please see your hearing care professional...

Page 21: ... These include Remote controls Wireless devices to hear the sound from a TV cell phone or MP3 player better Devices e g MP3 player can also be connected to the audio streaming device via an audio cable Cell phone MP3 Player Audio source Wireless audio streaming device TVLink II Remote control Phonak DECT II ...

Page 22: ...arting from the date of purchase This limited warranty covers manufacturing and material defects in the hearing aid itself but not accessories such as batteries tubes earmolds external receivers The warranty only comes into force if a proof of purchase is shown The international warranty does not affect any legal rights that you might have under applicable national legislation governing sale of co...

Page 23: ...ress Damage caused by third parties or non authorized service centers renders the warranty null and void This warranty does not include any services performed by a hearing care professional in their office Serial number left side Serial number right side Date of purchase Authorized hearing care professional stamp signature ...

Page 24: ... and Telecommunications Terminal Equipment Directive 1999 5 EC The full text of the Declaration of Conformity can be obtained from the manufacturer or the local Phonak representative whose address can be taken from the list on www phonak us com Phonak worldwide locations Australia Supplier Code Number N15398 New Zealand Supplier Code Number Z1285 15 Compliance information ...

Page 25: ... Phonak Audéo V 10 USA FCC ID KWC WHSRIC1 Canada IC 2262A WHSRIC1 Phonak Audéo V 312 USA FCC ID KWC WHSRIC2 Canada IC 2262A WHSRIC2 Phonak Audéo V 312T USA FCC ID KWC WHSRIC3 Canada IC 2262A WHSRIC3 Phonak Audéo V 13 USA FCC ID KWC WHSRIC4 Canada IC 2262A WHSRIC4 ...

Page 26: ...expressly approved by Phonak may void the FCC authorization to operate this device Notice 3 This device has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules and ICES 003 of Industry Canada These limits are designed to provide reasonable protection against harmful interference in a residential installation This device generates uses a...

Page 27: ...g the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the device and receiver Connect the device into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help ...

Page 28: ...e CE symbol correspond to the code of certified institutions that were consulted under the above mentioned directives This symbol indicates that the products described in these user instructions adhere to the requirements for an applied part of Type B of EN 60601 1 The surface of the hearing aid is specified as an applied part of Type B Indicates the medical device manufacturer as defined in EU Di...

Page 29: ...on in these user guides This symbol indicates that it is important for the user to pay attention to the relevant warning notices in these user guides Important information for handling and product safety The product is designed such that it functions without problems or restrictions if used as intended unless otherwise noted in these user guides Operating conditions ...

Page 30: ...rying the hearing aid after use Atmospheric pressure 200 hPA to 1500 hPa The symbol with the crossed out garbage bin is to make you aware that this hearing aid may not be thrown away as normal household waste Please dispose of old or unused hearing aids at waste disposal sites intended for electronic waste or give your hearing aid to your hearing care professional for disposal Proper disposal prot...

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Page 32: ...d switched off Hearing aid not inserted correctly Cerumen in ear canal Volume too loud Low battery Speaker earpiece blocked Volume too low Hearing has changed Indication for low battery Moisture on battery or hearing aid Problem Hearing aid not functioning Hearing aid whistles Hearing aid not loud enough or distorted Hearing aid plays two beeps Hearing aid switches on off intermittent ...

Page 33: ...pter 6 Insert hearing aid correctly chapter 8 Contact your ENT GP or hearing care professional Decrease volume chapter 10 11 Change battery chapter 3 7 Clean speaker opening earpiece Turn volume up if volume control available chapter 10 11 Contact you hearing care professional Change battery within the next 30 minutes chapter 3 7 Wipe battery and hearing aid with dry cloth ...

Page 34: ...not prevent or improve a hearing impairment resulting from organic conditions Infrequent use of a hearing aid does not permit a user to attain full benefit from it The use of a hearing aid is only part of hearing habilitation and may need to be supplemented by auditory training and instruction in lipreading 18 Important safety information ...

Page 35: ...uld damage hearing Changes or modifications to the hearing aid that were not explicitly approved by Phonak are not permitted Such changes may damage your ear or the hearing aid Do not use the hearing aids in explosive areas oxygen rich environments mines or industrial areas with danger of explosions Hearing aid batteries are toxic if they are swallowed Keep out of reach of children under 3 years I...

Page 36: ...the dome does get stuck in your ear canal it is strongly recommended to see a physician for safe removal Hearing programs in the directional microphone mode reduce background noises Please be aware that warning signals or noises coming from behind e g cars are partially or entirely suppressed This hearing aid is not for children below 36 months It contains small parts that can cause choking if swa...

Page 37: ...aring aid at least 15 cm 6 inches away from the active implant If you experience any interference do not use the wireless hearing aids and contact the manufacturer of the active implant Please note that interference can also be caused by power lines electrostatic discharge airport metal detectors etc Keep magnets i e battery handling tool EasyPhone magnet etc at least 15 cm 6 inches away from the ...

Page 38: ...ve your hearing aid before these activities as the hearing aid contains sensitive electronic parts 18 2 Information on product safety Never wash the microphone inputs Doing so could cause it to lose its special acoustic features Protect your hearing aid from heat never leave near a window or in the car Never use a microwave or other heating devices to dry your hearing aid Ask your hearing care pro...

Page 39: ...ne to avoid any skin irritation You can return used batteries to your hearing care professional The batteries used in these hearing aids should not exceed 1 5 Volts Please do not use silver zinc or Li ion lithium ion rechargeable batteries as these may cause severe damage to your hearing aids The table in chapter 7 explains exactly which type of battery your particular hearing aids require Remove ...

Page 40: ... area before undergoing Medical or dental examination with X ray also CT scan Medical examinations with MRI NMRI scans generating magnetic fields Hearing aids do not need to be removed when passing security gates airports etc If X ray is used at all it will be in very low doses and will not affect the hearing aids Do not use your hearing aid in areas where electronic equipment is prohibited ...

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Page 44: ...Manufacturer Phonak LLC 4520 Weaver Parkway Warrenville IL 60555 www phonak us com 029 0334 03 V1 00 2014 10 Printed in USA Phonak AG All rights reserved ...